Senior Program Manager

4 weeks ago

Austin, United States Perfict Global, Inc. Full time
About Us:
Perfict Global is a leading IT consulting services provider focused on providing innovative and successful business workforce solutions to Fortune 500 companies. Our trained and experienced professionals constantly strive to bring together the best technologies available to manage client's complex business and technology, participate in implementation activities and collaborate in new ways to meet client needs.

We provide excellent benefits such as Medical, Dental, Vision ++ a fun company to work

Job description:

Top Skills - Must Haves
  • Program management
  • Supply chain
  • Implementation
  • Jira
  • Smartsheet
Top Skills' Details
  • 10+ years experience of Program Management experience (Supply Chain technology strongly preferred).
  • Experience managing projects for planning solutions / implementations.
  • Retail domain a plus
  • Crate is evaluating Blue Yonder and O9 (decision will be made mid-April).

3. Experience with Jira, Smartsheet, and Google Business Suite

Secondary Skills - Nice to Haves
agile
Pmp certification

Job Description
Project: Crate and Barrel is currently evaluating a new planning tool and are between Blue Yonder and O9. This software will assist in Crate's integrated business planning with duties such as on-demand forecasting, store allocation and replenishing and merchandising financial planning. The Sr. Program Manager will work across multiple workstreams in support of this implementation. Timelines for implementation are: end of March decision on vendor, contract signed mid-April, implementation kick-off in May.

Project is slated to last 18-24 months.

Why Crate is implementing new IBP software:
- Efficiencies for planners, shift resources to value added work vs. data entry, adopt forecast AI/Client, improve visibility of planning lifecycle, old solutions that are hard to modify.

The Senior Program Manager is responsible for managing and delivering a large program or multiple smaller programs with medium to high complexity. The role partners closely with fellow program leaders from Product Management, Engineering and the Business teams in a highly collaborative, exciting, and fast paced atmosphere. The program management role focuses on leading coordination and management activities of the program, program planning activities, and governance and monitoring activities. This role also manages and oversees program budgeting and forecasting processes as well as helps manage vendors and third parties within the program. Successful Senior Program Managers exhibit strong team leadership and communication skills, strong planning and organization skills, and significant experience driving collaboration and alignment across teams.

This is a remote position based in the US and requires occasional travel to distribution centers nationwide and the corporate office in the Chicago area.

Duties:

Initiate and lead multiple, concurrent critical Technology program and program work streams as part of company-wide strategic priorities
Partner with Product Management, Engineering and Business Teams to clearly define program objectives, program scope, and target benefits
Plan, manage, and monitor the program activities within the program lifecycle from beginning to end and own regular ongoing progress monitoring processes within the portfolio
Lead program planning activities across multiple technology teams, third parties, and stakeholder groups including building schedules and plans to support program objectives and milestones
Define and implement appropriate ongoing Program Governance (reporting, monitoring, stakeholder engagement, communication and escalations)
Manage program issues and risks and while helping to identify and remove barriers
Identify and manage cross team dependencies through appropriate portfolio planning and delivery processes
Incorporate into the program, and coach teams as appropriate on applying agile techniques and continuous improvement practices
Support portfolio level planning and monitoring processes for relevant programs
Coordinate with fellow program leaders to define and manage the program budget, and continuously update and manage the program financial forecast, to enable target program benefits
Facilitate key program ceremonies and retrospectives to effectively and efficiently achieve the program objectives while continuously building in learning through experience

Skills:

Strong functional experience in Warehouse Management and/or other related Supply Chain technology solutions
Strong experience implementing and managing SaaS based solutions either as a software provider or as a client
Proficient functional knowledge of modern microservice-based architectures and methodologies
Ability to develop strong business acumen across multiple business functions.
Demonstrated ability to successfully develop and lead projects according to project management best practices
Experience communicating program progress, risks and issues to senior leaders.
Leadership ability to work with senior Technology and Business management to identify and mitigate risks and identify opportunities
Strong leadership, communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels
Ability to thrive in a dynamic, fast-paced environment, with a strong problem-solving mindset
Excellent organizational and time management skills
Proven ability to work and lead cross functionally
Additional Skills & Qualifications
Project Management certification preferred

Experience with Agile development methodologies and hybrid agile program management experience/training preferred

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