eXpert Care Concierge

3 months ago


Chicago, United States Expcommercial Full time

???? **Privacy Notice**

**eXpert Care Concierge - CST/PST - (REMOTE)**

Chicago, IL / Agent Experience Expert Care - 3630 / Full Time

Doing the audacious is part of eXp Realtys DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us

Be a catalyst for company growth by supporting and enhancing our agents journey at eXp Realty. As part of the Agent Experience team, youll bring your support, insight and guidance to help our agents soar to their highest potential. We pride ourselves on offering the highest level of customer service, a fantastic first and lasting impression of eXp Realty and agent rewards and recognition for their valued contributions. We make agents lives easier and have fun every step of the way. Come join us

**What you will do:**

The **eXpert Care Concierge** will provide white glove service to the agents in our virtual environment and assisting the agents with questions through the eXp World ticketing system. A primary function of this role is to direct agents to where they need to go for help within all areas of the company. + Real Estate experience strongly preferred

+ Excellent written and verbal communication skills

+ Excellent organizational skills

+ Strong knowledge of Microsoft Office/Google Suite

+ Excellent written and verbal communication skills

+ Problem Solving Skills

+ 2+ years in the Customer Service industry

+ High school Diploma/GED required

+ Robust Medical coverage, as well as Dental & Vision benefits

+ Company provided equipment; laptop, monitor, headset

+ FSA plan

+ 401k with a 4% match

+ Stock option grant

+ Fully remote environment

+ Amazing company culture

+ And more...


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