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Austin Market Support Territory Manager
4 months ago
ESSENTIAL DUTIES AND RESPONSIBILITIES
while covering for other Territory Managers:
Foster the customer relationship in a team based selling model.
Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs).
Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
Leverage other resources to assist with top penetration opportunities and new accounts opening.
Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs.
SUPERVISION:
No direct reports.
RELATIONSHIPS
Internal: District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact.
External: Customers, vendors, prospective customers.
WORK ENVIRONMENT
Frequently outside the office environment working in the field visiting customers in variable weather and temperature conditions
MINIMUM QUALIFICATIONS
1+ year of sales experience preferred.
Foodservice industry/culinary/restaurant management/hospitality experience preferred.
Excellent oral and written communication skills and presentation abilities.
Ability to build internal and external relationships and cold call to develop new business.
Exceptional customer service and interpersonal skills.
Competitive spirit and results driven mentality.
Problem solving ability / Organization and negotiation skills.
Team up mentality to collaborate with internal and external stakeholders.
Proficient computer skills; Microsoft Office products Experience using Customer relationship management tools preferred (i.e., Salesforce).
EDUCATION
HS Diploma or equivalent
CERTIFICATIONS/TRAINING
N/A
LICENSES
Valid drivers license required & motor vehicle record must be in good standing.
PREFERRED QUALIFICATIONS
Bilingual Spanish Required
PHYSICAL QUALIFICATIONS
Must be able to perform the following physical activities for described length of time.
List the required physical activities including length of time performing each activity referencing the key below.
STAND - FREQUENTLY
WALK - FREQUENTLY
DRIVE VEHICLE - FREQUENTLY
SIT - FREQUENTLY
LIFT - 1-10 lbs (Sedentary) - FREQUENTLY
11-20 lbs (Light - FREQUENTLY
21-50 lbs (Medium) - OCCASIONALLY
51-100 lbs (Heavy - OCCASIONALLY
Over 100 lbs (Very Heavy) N/A
CARRY - 1-10 lbs (Sedentary -FREQUENTLY
11-20 lbs (Light) - FREQUENTLY
21-50 lbs (Medium - OCCASIONALLY
51-100 lbs (Heavy) - N/A
Over 100 lbs (Very Heavy) - N/A
PUSH/PULL *1 - N/A
CLIMB/BALANCE *2 - N/A
STOOP/SQUAT - OCCASIONALLY
KNEEL - OCCASIONALLY
BEND - OCCASIONALLY
REACH ABOVE SHOULDER - N/A
TWIST - N/A
GRASP OBJECTS *3 - FREQUENTLY
MANIPULATE OBJECTS *4 - FREQUENTLY
MANUAL DEXTERITY *5 - FREQUENTLY
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