Bilingual Customer Service Representative

4 days ago


Aurora, Colorado, United States Perfect Placement Group, LLC Full time
Job Summary

The Customer Service Representative (CSR) is a key member of our sales team, responsible for providing exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide excellent customer service and support to clients via phone, email, and in-person
  • Assist customers with product selection and ordering
  • Process sales transactions and handle payments accurately and efficiently
  • Monitor stock levels and facilitate effective handling of customer orders
  • Build and maintain strong relationships with customers and colleagues
  • Perform other duties as required or requested
Requirements
  • High school education required; some college work completed preferred
  • Minimum 2 years' customer service experience
  • Clear communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment
  • Intermediate skills in MS Outlook, Word, and Excel
  • Bilingual (Spanish) preferred
Benefits
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • Annual pay increases and paid time off
  • Tuition reimbursement and 401(k) plan with company matching contributions
  • Charitable donation matching programs and free tutoring for children/dependents


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