Coordinator, Sales

3 weeks ago

Las Vegas, United States Resorts World Las Vegas Full time

Overview:

Summary Statement:

This role will be responsible for assisting and supporting the Sales management team with daily job responsibilities and tasks as provided by Managers and Director.

Job Duties:

Primary Job Duties Includes, but is not limited to:

  • Support the Sales team with all daily tasks to assist with the departmental goals and objectives.
  • Maintain and manage sales system database.
  • Generate and amend sales contracts, addendums, and other sales documents.
  • Coordinate travel arrangements for management team, including but not limited to, organization of scheduling appointments, shipping marketing materials, and completing expense and post trip reports.
  • Coordinate and effectively communicate pertinent Group & Event information and/or materials to appropriate departments in a timely manner.
  • Develop and maintain positive professional relationship with internal management and team members, as well as external partners and guests.
  • Assist Sales team with coordinating and arranging customer interactions.
  • Provide excellent customer service to customers and clients on behalf of the Sales organization.
  • Effectively address stressful situation with poise, discretion, and kindness.
  • Provide Sales team with clerical and administrative support include emailing, answering phones, and performing all other general office duties.
  • Assist with all client reservations, gifts, certificate creation and redemption, amenity requests, and travel collateral.
  • Process requests as needed by Manager or Director.
  • Obtain and maintain position-specific licensing.
  • Other duties as assigned.


Qualifications:

Qualifications Includes, but is not limited to:

  • Proficient in Microsoft Application (Outlook, Word, Excel, PowerPoint), Delphi and Opera
  • Excellent written and verbal communication skills presenting information clearly.
  • Excellent Customer Service Skills
  • Ability to work varied shifts, including nights, weekends and holidays.

Preferred:

  • At least one year of experience in 5-star/luxury, hotel sales or hotel operations.
  • Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

  • High School Diploma
  • At least two years of previous experience in Hotel Sales in a similar or related field.

Certificates, Licenses, Regulations:

  • Proof of eligibility to work in the United States.

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