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Front Desk Operations Assistant, Residence Life

3 months ago


Fairfield, United States Fairfield University Full time

Job Description:Role: The Office of Residence Life is a highly visited office by students, parents, and facilities/ABM and contract workers. The Front Desk Operations Assistant will greet and attend to visitors. This role will contribute to student and family satisfaction and operational efficiency in Residence Life which manages 3,750 undergraduate residential students and 300 commuter students.The Office of Residence Life receives an extremely high volume of phone calls and email volume throughout the academic year and summer. This Front Desk Operations Assistant position would manage calls, triage walk-ins, and pull keys for ABM, students, and facilities. This position would also assist in the check-in and check-out process, lock changes and lockouts, as well as other daily operations of the office. The position would also support the growing undergraduate residential population and serve to support Housing Lottery, Resident Assistant support, and the Work Study student leaders in Residence Life.Category:Student Life - StaffPerforms such other duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate. *DisclaimerThe above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice.All offers of employment are contingent upon a satisfactory background check.Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Load a resume or CV first, then upload supporting documents including a cover letter at the bottom of the third page under the "My Experience" section where it says to upload a Resume/CV. You will be able to upload up to 5 other documents in this section. You will be unable to edit your application, so please have all documents available before applying. Faculty Positions: If you need to upload more than 5 documents, please either combine them to upload or email the additional documents to the applicable contact in the job description. Staff positions: If you need to upload more than 5 documents, please either combine them to upload or email them to hr@fairfield.edu