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Customer Service Representative

5 months ago

Portland, United States CorVel Full time

** Customer Service Representative**

**Job Category****:** Administrative (Field) **Requisition Number****:** CUSTO04131 Showing 1 location **Job Details**

**Description**

CorVel in Portland, OR is seeking a Customer Service Representative. The Customer Service Representative assist and support the bill review staff with administrative duties such as provider database, vendor management and copy and print projects

**About CorVel**

CorVel is a national provider of industry-leading risk management solutions for the workers compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publically traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 3500 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

**ESSENTIAL JOB DUTIES:**

* Process mail, perform print jobs

* Process form letters, state forms and reports

* Assist bill review analysts with telephone calls including provider customer calls

* Requires regular and consistent attendance.

* Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP).

* Additional duties as required.

**KNOWLEDGE & SKILLS:**

* Excellent written and verbal communication skills

* PC literate, including Microsoft Office intermediate Excel user

* Ability to work independently

* Ability to work in a team environment

* Strong organizational skills

**EDUCATION:** High school diploma, college degree preferred

**EXPERIENCE:** Six (6) months of provider and/or clinic experience preferred

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