Receptionist

3 days ago


Atlanta, United States Transwestern Full time

Transwestern Real Estate Services adds value for investors, owners and occupiers of all commercial property types through comprehensive solutions grounded in sound market intelligence. Part of the Transwestern companies, the firm applies a consultative approach to Agency Leasing, Asset Services, Tenant Advisory + Workplace Solutions, Capital Markets and Research & Investment Analytics.

Our firm's award-winning culture and reputation for exceptional service are built on a common purpose - Empowering Good People to do Extraordinary Things Together. This unique approach, reinforced by the hiring of smart, passionate, hard-working people who understand the benefits of both collaboration and independence, create value for our team members and clients every day.

The Receptionist is responsible for answering incoming calls on the main office telephone number; greeting all visitors to the Regional Office; distributing incoming mail and assisting the office management team with organization of social functions for clients, guest, and team members.

It is the responsibility of the Receptionist not only to exhibit legendary customer service when communicating with tenants, prospective tenants, owners, and vendors but to focus on productivity and results.

ESSENTIAL JOB FUNCTIONS:

  • Provide an extraordinary and welcoming experience for guests and team members while following all building security procedures.
  • Greet customers with a smile and maintain a tidy work area.
  • Perform general administrative support as necessary, i.e. office supplies, clerical, incoming and outgoing mail, document editing.
  • Assist with scheduling and preparing meeting and conference rooms. Coordinate setup of conference/meetings rooms including, food orders, IT support and package deliveries.
  • Answer the mail line phone promptly and professionally, and transfer calls to appropriate team members.
  • Monitor current project information to be able to direct incoming calls properly.
  • Answer questions and solve problems by utilizing a variety of resources to provide accurate information.
  • Support multiple service lines proficiently while maintaining expertise.
  • Provide travel assistance, arrangement of cabs/Ubers, and the communicating arrival.
  • Understand and adhere to all safety and security protocols.
  • Complete reports in an accurate and timely manner.
  • Participate in the Building Emergency Action Team. Perform the roles of a Floor Warden (Searcher, Stairway Monitor, etc.) when required.
  • Relieve team members for breaks and/or lunches as assigned.
  • Assist with special projects as requested.
POSITION REQUIREMENTS:
  • A high school diploma or GED equivalent (college courses preferred).
  • At least 0-2 years of clerical, administrative duties (real estate experience is a plus).
  • Must have intermediate to advanced MS 365 Word, Excel and Outlook proficiencies.
  • Adobe InDesign (CS6) proficiency, highly preferred.
  • Familiar with basic bookkeeping (accounts payable & accounts receivable) procedures.
  • High level of professionalism and the ability to interact well with others.
  • Provide professional, timely, courteous and accurate service.
  • Highly adaptable and flexible.
  • Ability to keep information strictly confidential.
  • Strong desire to succeed in an entrepreneurial environment.
  • Must be able to handle multiple projects, changing priorities and a continually heavy workload.
  • Exceptional oral and written communication skills.
  • Strong customer service orientation.


WORK SHIFT

LOCATION
Atlanta, GA

We Are Transwestern

Transwestern's Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace diversity, equity and inclusion - not only as the right thing to do, but as a reflection of who we are. It is our responsibility and heartfelt desire to create an environment that elevates the human spirit and brings out the best in everyone. Transwestern offers an exciting work environment, competitive salary and excellent benefits, which include medical, dental and vision coverage, as well as a 401(K) plan. Transwestern is an Equal Opportunity Employer.

Third Party Agencies/Vendors

Transwestern recognizes the valued service provided by its recruitment agencies and as such have a Preferred Supplier List, which whom terms of business have been agreed. Only suppliers who have signed these terms can engage with Transwestern and its Family of Companies. If you are interested in becoming a Preferred Supplier vendor, we invite you to email us only at recruittw@transwestern.com. Please provide relevant information about your agency, and our dedicated team will carefully review and approve your submission. We will reach out if we find that there is a potential match and interest in adding your agency to our preapproved recruiting vendors list. Agreements obtained outside of this formal process will not be recognized and will be deemed invalid. We appreciate your understanding and cooperation in adhering to this established procedure. Thank you in advance.
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