Automotive Receptionist

2 weeks ago

Maple Heights, United States Liberty Ford Full time
Job Details

Job Location
Maple Heights LFI - Maple Heights, OH

Position Type
Full Time

Education Level
High School / GED

Salary Range
$16.00 Hourly

Travel Percentage
None

Job Shift
Day

Job Category
Admin - Clerical

Description

SUMMARY

Receives payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction while routing incoming calls.

ESSENTIAL DUTIES

Essential duties include the following. Other duties may be assigned.
  • Communicates with callers in a professional, friendly and efficient manner, striving to minimize the time they are put on hold while answering phones and cashiering.
  • Takes thorough messages when needed, indicating the callers first and last name, company name if applicable, the time, and the message the caller wishes to leave.
  • Communicates messages to the appropriate parties in a timely manner.
  • Provides basic information to callers who have general inquiries.
  • Notifies Office Manager of switchboard/phone operational difficulties.
  • Handles customer complaints with integrity and poise and refer the complaining customer to the appropriate individual.
  • Receives cash, checks and credit card payments from customers; records amount received.
  • Makes change and issues receipts to customers.
  • Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
  • Reconciles cash drawer daily to $700, reports overages or shortages to OM.
  • Hands out petty cash with authorizing signature and receipt signature.
  • Posts rentals in accounting when turned in.
  • Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price or promotions.
  • Answers customer questions about service performed or products purchased or refer them to someone who can.
  • Closes paid/charge service ROs to the appropriate account and puts on log immediately after payment.
  • Scans RO signed by the customer immediately upon receipt of payment (no copies to be made).
  • Scans rentals, RTH, and other documents requested by OM weekly.
  • Posts RTH report and clean WIP schedule weekly.
  • Issue plates and collect payments for lease customers.
  • Completes nightly deposit, verifying against log and SGR report.
Qualifications

JOB REQUIREMENTS
  • Ability to read and comprehend instructions and information.
  • Professional personal appearance.
  • Pleasant and clear speaking voice.
  • Ability to work well with customers and co-workers.
  • Ability to multi-task in a fast-paced environment.
  • Ability to add and subtract, multiply, and divide with 10s and 100s and using units of American money.
  • Ability to type and operate a computer and/or cash register.
EDUCATION
  • High School diploma or GED
EXPERIENCE
  • One-year minimum of cashiering and customer service preferred.

PHYSICAL REQUIREMENTS

Must be able to stand, sit, and walk the showroom floor. Must be able to lift at least 15 pounds on occasion. Must be able to push, pull, and reach with hands and arms. Must have close and distance vision.

Disclaimer: This job description is not a contract of employment. No Dealership manager or other Employee at the Dealership has the authority to make a commitment of guaranteed or continued employment to you and this job description, or any dealership publication, practice, or procedure should not be understood to make any such commitment. The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee.

  • Automotive Receptionist

    1 week ago

    Maple Heights, Ohio, United States Liberty Ford Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Automotive Receptionist to join our team at Liberty Ford. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a positive and professional atmosphere in our showroom.Key ResponsibilitiesProvide...

  • Automotive Cashier-Receptionist: Full-Time

    4 weeks ago

    Arlington Heights, Illinois, United States Tasca Automotive Group Full time

    Tasca Automotive Group is seeking a highly skilled and detail-oriented Cashier/Receptionist to join our team at our Arlington Heights, IL and Wheeling, IL locations. This is a fantastic opportunity to work in a fast-paced, dynamic environment with a competitive compensation package and great benefits.Key Responsibilities:* Answer and transfer incoming phone...

  • Automotive Cashier

    3 weeks ago

    Arlington Heights, Illinois, United States Tasca Automotive Group Full time

    Part-time Cashier/Receptionist OpportunityTasca Automotive Group is seeking a part-time Cashier/Receptionist to join our team at our Arlington Heights, IL and Wheeling, IL locations. This is a great opportunity to work in a dynamic and fast-paced environment with competitive compensation commensurate with experience.Key Responsibilities:Answer and transfer...

  • Automotive Cashier-Receptionist: Part-time

    4 weeks ago

    Arlington Heights, Illinois, United States Tasca Automotive Group Full time

    {"title": "Part-time Cashier/Receptionist Opportunity", "subtitle": "Tasca Auto Group is seeking a Part-time Cashier/Receptionist to join our team", "bulletPoints": ["Answer and transfer incoming phone calls in a professional manner", "Handle and balance cash drawer daily", "Process cash, check and credit card receipts", "Maintain dealer license plate...

  • Automotive Cashier-Receptionist

    5 days ago

    Arlington Heights, Illinois, United States Tasca Automotive Group Full time

    Tasca Auto Group Job OpportunityWe are seeking a highly skilled and organized Full-Time Cashier/Receptionist to join our successful team at our Arlington Heights, IL and Wheeling, IL locations.Key Responsibilities:Answer and transfer incoming phone calls in a professional manner to the appropriate person or department.Responsible for handling and balancing...

  • Automotive Cashier-Receptionist

    3 weeks ago

    Arlington Heights, Illinois, United States Tasca Automotive Group Full time

    Tasca Auto Group Job OpportunityWe are seeking a highly skilled and organized Cashier-Receptionist to join our team at our Arlington Heights, IL and Wheeling, IL locations.Key Responsibilities:Customer Service: Answer and transfer incoming phone calls in a professional manner to the appropriate person or department.Cash Handling: Responsible for handling and...

  • Automotive Cashier-Receptionist: Full-Time

    4 weeks ago

    Arlington Heights, Illinois, United States Tasca Automotive Group Full time

    Tasca Auto Group: Full-Time Cashier/Receptionist OpportunityWe are seeking a highly skilled and organized individual to join our team as a Full-Time Cashier/Receptionist at our Arlington Heights, IL and Wheeling, IL locations.Key Responsibilities:Customer Service: Provide exceptional customer service by answering and transferring phone calls, responding to...

  • Automotive Cashier-Receptionist: Full-Time

    4 weeks ago

    Arlington Heights, United States Tasca Automotive Group Full time

    DescriptionTasca Auto Group is seeking Full-time Cashier/Receptionist to join our successful team at our Arlington Heights, IL and Wheeling, IL locations. This is a great opportunity to join our growing team! Competitive compensation is commensurate with experience. Great benefits! EOE Duties include: Answer/transfer incoming phone calls in a professional...

  • Automotive Cashier-Receptionist: Part-time

    1 week ago

    Arlington Heights, United States Tasca Automotive Group Full time

    DescriptionTasca Auto Group is seeking Part-Time Cashiers/Receptionists to join our successful team at our Arlington Heights, IL and Wheeling, IL locations. Part-time (job share) is Mon -Fri evening shift from 3:30 pm to 8:00 pm (close) and alternating/split Saturdays from 8 am to 6 pm (lunch is catered in on Saturdays). This is a great opportunity to join...

  • Automotive Cashier-Receptionist: Part-time

    4 weeks ago

    Arlington Heights, United States Tasca Automotive Group Full time

    DescriptionTasca Auto Group is seeking Part-Time Cashiers/Receptionists to join our successful team at our Arlington Heights, IL and Wheeling, IL locations. Part-time (job share) is Mon -Fri evening shift from 3:30 pm to 8:00 pm (close) and alternating/split Saturdays from 8 am to 6 pm (lunch is catered in on Saturdays). This is a great opportunity to join...

  • Automotive Cashier

    1 week ago

    Arlington Heights, Illinois, United States TASCA AUTOMOTIVE GROUP, Inc. Full time

    Part-Time Cashier/Receptionist OpportunityTasca Auto Group, Inc. is seeking a Part-Time Cashier/Receptionist to join our team at our Arlington Heights, IL and Wheeling, IL locations. This is a great opportunity to work in a dynamic and fast-paced environment with competitive compensation commensurate with experience.Key Responsibilities:Answer and transfer...

  • Customer Service Representative

    4 weeks ago

    Richmond Heights, Virginia, United States Hendrick Automotive Group Full time

    Job Title: Receptionist - Full TimeRick Hendrick Chevrolet Buick GMC is seeking a highly skilled and customer-focused Receptionist to join our team in Richmond, VA. As a key member of our front office team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our dealership.Key Responsibilities:Answer...

  • Customer Service Representative

    4 weeks ago

    Inver Grove Heights, Minnesota, United States Inver Grove Ford Lincoln Mercury Full time

    Part Time Receptionist OpportunityAbout UsInver Grove Ford Lincoln Mercury is a local, family-owned automotive dealership seeking a part-time receptionist to join our team. As a receptionist, you will be the first point of contact for our customers and will play a critical role in providing exceptional customer service.ResponsibilitiesAnswer dealership...