Current jobs related to Membership Account Associate - Ashburn - X-Cal Corp

  • Hospitality Associate

    4 weeks ago

    Ashburn, United States The Fitness Equation Full time

    The Fitness Equation is looking for a professional, performance-driven Hospitality Associate. The Hospitality Associate is the first face a member, guest, or staff member sees when entering our club. We rely on our Hospitality staff to greet with a smile, welcoming attitude, and an eagerness to attend to members’ needs and provide exceptional service. This...

  • Fitness Sales Director

    2 weeks ago

    Ashburn, Virginia, United States The Fitness Equation Full time

    Job OpportunityThe Fitness Equation is seeking a highly motivated and results-driven Assistant Membership Director to join our team. As a key member of our membership sales team, you will be responsible for assisting the Membership Director in managing the membership team and sales programs.Key Responsibilities:Lead and develop a team of skilled Fitness...

  • Hospitality Associate

    4 weeks ago

    Ashburn, United States The Fitness Equation Full time

    The Fitness Equation is looking for a professional, performance-driven Hospitality Associate (Club Opener) . The Hospitality Associate (Club Opener) is the first face a member, guest, or staff member sees when entering our club and works the opening shift arriving at 3:30 A.M. on weekdays. We rely on our Hospitality staff to greet with a smile, welcoming...

  • Accounting Manager

    2 weeks ago

    Ashburn, Virginia, United States The GW Medical Faculty Associates Full time

    Job SummaryWe are seeking a highly skilled and experienced Accounting Manager to join our team at The GW Medical Faculty Associates. As a key member of our finance department, you will be responsible for overseeing the accounting functions, ensuring compliance with accounting policies and laws, and providing financial guidance to the organization.Key...

  • CycleBar Sales Associate

    3 months ago

    Ashburn, United States CycleBar Full time

    CBX ( Cyclebar Experience Associate)Part Time We are currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand! We are a fast-growing Indoor Cycling Franchise looking for individuals who want to grow with us! Our Cyclebar Experience Associate delivers the Cyclebar...

  • Rumble Boxing Front Desk Associate

    4 weeks ago

    Ashburn, Virginia, United States Rumble Boxing NOVA Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at Rumble Boxing NOVA. As a key member of our team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and memorable experience at our facility.Responsibilities:Provide top-notch...

  • Senior Accounting Manager

    1 week ago

    Ashburn, Virginia, United States GW Medical Faculty Associates Full time

    Job Summary We are seeking a highly skilled and experienced Senior Accounting Manager to join our team at GW Medical Faculty Associates. As a key member of our finance department, you will be responsible for overseeing the accounting functions of the organization, ensuring compliance with accounting policies and applicable laws. Key Responsibilities Manage...

  • Sales Associate

    2 weeks ago

    Ashburn, Virginia, United States Row House Full time

    Job OverviewAt Row House, we're seeking a highly motivated and customer-focused Sales Associate to join our team. As a key member of our sales team, you will be responsible for driving sales efforts, providing exceptional customer service, and building strong relationships with our members and the local community.Key ResponsibilitiesPartner with the studio...

  • Cyclebar Experience Associate

    2 weeks ago

    Ashburn, Virginia, United States CycleBar - Ashburn, VA Full time

    Join Our Team as a Cyclebar Experience AssociateWe are seeking high-energy, passionate, and sales-driven individuals who are fitness-minded and love community. As a Cyclebar Experience Associate, you will deliver exceptional customer service, drive sales, and contribute to the growth of our fast-paced indoor cycling franchise.Responsibilities:Provide...

  • CycleBar Sales Associate

    2 weeks ago

    Ashburn, Virginia, United States CycleBar - Ashburn, VA Full time

    Join Our Team as a CycleBar Sales AssociateWe are seeking a highly motivated and sales-driven individual to join our team as a CycleBar Sales Associate. As a key member of our studio, you will be responsible for delivering an exceptional customer experience, driving sales, and promoting our brand.Responsibilities:Provide top-notch service to all new and...

  • Cyclebar Sales Associate

    2 weeks ago

    Ashburn, Virginia, United States CycleBar - Ashburn, VA Full time

    Job Title: Cyclebar Sales AssociateWe are seeking a highly motivated and sales-driven individual to join our team as a Cyclebar Sales Associate. As a key member of our studio, you will be responsible for delivering exceptional customer service, driving sales, and promoting our brand.Responsibilities:Provide top-notch service to all new and existing...

  • Account Executive

    4 weeks ago

    Ashburn, Virginia, United States RavenTek Business Group Full time

    Job Title: Account ExecutiveJoin RavenTek Business Group as an Account Executive and take on a challenging role that requires strong sales and business development skills. As an outside sales professional, you will be responsible for driving revenue growth by identifying and pursuing new opportunities, as well as growing existing programs.Key...

  • CycleBar Sales Associate

    4 months ago

    Ashburn, United States CycleBar Full time

    CBX ( Cyclebar Experience Associate) Part Time We are currently seeking high energy, passion filled, and sales motivated individuals who are fitness minded and have a love for community, and our brand! We are a fast-growing Indoor Cycling Franchise looking for individuals who want to grow with us! Our Cyclebar Experience Associate delivers the Cyclebar...

  • CycleBar Sales Associate

    1 week ago

    Ashburn, Virginia, United States CycleBar - Ashburn, VA Full time

    Job OverviewCycleBar - Ashburn, VA is seeking a highly motivated and sales-driven individual to join our team as a CycleBar Experience Associate. This role is responsible for delivering exceptional customer service, driving sales, and promoting the CycleBar brand.Key Responsibilities:Provide top-notch service to all new and existing ridersExecute the sales...

  • Account Representative

    5 days ago

    Ashburn, Virginia, United States Elevance Health Full time

    Job SummaryThe Account Representative will support the Northern Virginia Region in growing and retaining existing accounts. This role will work in a hybrid model (remote and office) and requires a BA/BS and a minimum of 1 year of related experience. A sales license is required to be obtained and appointed within 60 days of hire.Key Responsibilities- Acts as...

  • Accounting Operations Manager

    2 weeks ago

    Ashburn, Virginia, United States SSP Full time

    Job SummaryWe are seeking a highly skilled Accounting Operations Manager to join our team at SSP. This role will oversee accounting operations, lead process improvements, and drive initiatives to enhance financial reporting and compliance.Key ResponsibilitiesLead the accounting team in overseeing accounting operations, process improvements, and financial...

  • CycleBar Sales Associate

    4 days ago

    Ashburn, Virginia, United States CycleBar - Ashburn, VA Full time

    Job DescriptionAt CycleBar Ashburn, VA, we are seeking a highly motivated and sales-driven individual to join our team as a CycleBar Experience Associate. As a key member of our team, you will be responsible for delivering exceptional customer service, driving sales, and promoting our brand.Responsibilities:Provide top-notch service to all new and existing...

  • Accounting Operations Manager

    3 days ago

    Ashburn, Virginia, United States SSP Full time

    Job DescriptionJob Title: Accounting Operations ManagerCompany: SSPLocation: Ashburn, VAJob Type: Full-timeSalary: $110,000 - $115,000Job Description:We are seeking an experienced Accounting Operations Manager to join our team at SSP. The successful candidate will be responsible for overseeing accounting operations, leading process improvements, and ensuring...

  • Senior Account Executive

    4 days ago

    Ashburn, Virginia, United States RavenTek Inc. LLC Full time

    Job Title: Major Account Executive, DODJob Summary: We are seeking a highly motivated and experienced Major Account Executive to join our team at RavenTek Inc. LLC. The successful candidate will be responsible for driving business development and sales growth for assigned accounts within the DOD.Key Responsibilities:Achieve sales objectives through sales to...

  • Senior Accounting Operations Manager

    4 days ago

    Ashburn, Virginia, United States SSP America Full time

    Job DescriptionAt SSP America, we are seeking a highly skilled and experienced Senior Accounting Operations Manager to join our team. This is a critical role that requires a strong background in accounting, finance, and project management.Key Responsibilities:Lead the accounting team in the development and implementation of accounting processes and...

Membership Account Associate

3 months ago

Ashburn, United States X-Cal Corp Full time

XCAL Shooting Sports and Fitness, a family-owned business, combines its technology-driven design with uncompromising customer service to deliver a unique and fun-filled experience for shooters and fitness enthusiast of all levels. This revolutionary new concept integrates shooting sports and fitness in one convenient location. Our facility features three distinct shooting ranges, full-service restaurant and premium members lounge, large retail space, traditional as well as functional fitness, mixed martial arts dojo, spin studio, group fitness, spa services, child activity center and a host of amenities to provide an exceptional experience.

XCAL provides full-time employees with generous benefits that include:

  • Medical, Prescription Drugs, Dental and Vision plans provided by United Healthcare
  • Health Savings Account provided by Optum Bank via United Healthcare
  • Life Insurance and Accidental Death and Dismemberment (AD&D) provided by Hartford Life Insurance Company
  • Short-term disability (STD) and Long-term disability (LTD) plans provided by Hartford Life Insurance Company
  • 401k - XCAL matches 100% up to 4% of employee contributions
  • Paid Holidays and Paid Time Off (PTO)
  • Employment at XCAL comes with a XCAL Shooting Sports and Fitness membership and discounts on retail, food, and beverages
Job Summary:

In building customer service to XCAL Shooting Sports and Fitness. Provides assistance to customer for new signups and change request to existing membership accounts. Answering phone calls and returning phone call regarding membership inquiries. Assisting member and non-members to add locker rentals. Returning membership pricing quotes via email. Give new customers building tours.

Key Job Elements:
  • Database Management
  • Assist with all aspects of membership services, including processing membership applications, reactivations , upgrades, downgrades, cancellations, and freeze requests. Respond promptly and accurately to membership inquiries via phone, email, or in person.
  • Assigning membership cards and door access fobs.
  • Processes acknowledgment letters and membership fulfillment packages with attention to detail and timeliness.
  • Supports the Membership / Accounts Manager and department projects by helping to maintain and optimize the CRM database.
  • Uses the CRM database for various membership needs, and reporting, with advanced attention to detail and confidentiality.
  • Adheres to a consistent style and ensures the accuracy of constituent records within the CRM and other systems.
  • Supports the department by contributing to reports such as monthly reports.
  • Collaborate with the membership team to plan and execute member events.
  • Keeps stock of membership materials and assists in re-ordering when needed.
  • Demonstrating a superior customer service attitude involves understanding expectations, going above and beyond, and being a customer advocate. Demonstrating behaviors of helpfulness, genuine interest, and respect influences customer behavior - moving them from indifferent to loyal.
Organizational Relationships
  • Reports to the Membership Manager
  • Works closely with Receptionists on first floor and second floor, Fitness Managers, F&B Managers, Retail Managers, Range Managers, Accounting Department, and HR manager.
  • Interacts with various levels of staff.
Requirements:
Knowledge
  • 2+ years of experience in similar positions, preferably in a customer service setting.
  • Understanding of superior customer service attitude and confidentiality.
  • Adept at correspondence and other required materials in support of department activities.
Skills
  • Polished writing and speaking ability and strong interpersonal skills and relationship building skills.
  • Demonstrated time management skills and scrupulous attention to detail.
  • Analytical and report writing skills.
  • Access and employ job related computer software (i.e. Microsoft Office, Office 365) at an effective proficiency level.
  • Prior experience with CRM's such as CELERANT is beneficial.
Abilities
  • Goal driven strategic thinker.
  • Works independently with limited supervision.
  • Well organized with a strong detail orientation and penchant for action.
  • Customer service orientation and mindset.
  • Embrace new ideas, concepts.
  • Shows a passion for collaboration.

Work Environment and Physical Conditions:
The physical requirements and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job or may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions to the extent the Company may do so without undue hardship. The term "qualified individual with a disability" means an individual who with or without reasonable accommodation can perform the essential functions of the position.

While performing the duties of this job, the employee is frequently required to follow and give oral and written instructions; stand, walk, and/or sit for extended periods of time with limited breaks; use hands to finger, handle or feel, reach with hands and arm, and reach above shoulder height. The employee is regularly required to climb or balance, squat, kneel, and crouch. The employee is occasionally required to detect smells and lift, drag and/or move up to 50 pounds unassisted. The employee is required to visually or otherwise identify, observe and assess. Special vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Employee is required to move about their work area, between buildings and the campus grounds, ascend and descend stairs and steep terrain. While performing the duties of this job the employee is subject outdoor weather conditions and temperatures which at times can be extreme. The noise level in the work environment is usually moderate and general does not require the use of hearing protection equipment.

Notice:
The preceding job description indicates the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time nor does it proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.