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Credit Operations Product Owner

3 months ago

Waltham, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us

Job Description:
Responsible for maximizing the value for a product. Defines the vision and roadmap for the product, defining and prioritizing stories in the product backlog, and articulating this to both stakeholders and the development team. Works closely with stakeholders to understand their needs, and with the Product Manager in a scaled Agile model to ensure there is alignment. Possess a working knowledge of the product, and basic understanding of the business or technology domain. With some guidance, creates the vision and roadmap for the product to align with strategic direction for the business or technology domain. Communicates the product vision and roadmap to stakeholders and the team. Collaborates with stakeholders to understand their needs and problems. Creates and prioritizes work for one team. Learning to collaborate with cross-functional teams. With some guidance, creates and prioritizes stories in the product backlog. Refines stories with the team to ensure there are enough ready stories to load the next 1-2 sprints. Reviews and accepts stories and is empowered to make on-the-spot decisions on scope and requirements. Works in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business. Individual contributor.

Line of Business Job Description:

Primarily responsible for medium - large projects for an end to end credit delivery platform built on SalesForce and/or partner applications such as LoanIQ, HotDocs, and eSignature. Provides consulting expertise to operations units and product managers on platform needs and productivity issues. Takes business feedback to maintain a backlog of platform requirements in an agile model. Works with development teams to refine and accept changes. Completes user acceptance testing and assists in training and adoption. Requires a thorough knowledge of the credit operations area.

Our Operations Platform Management team is seeking a qualified product owner with credit operations experience including fulfillment, due diligence, booking, and/or collateral perfection and monitoring expertise. The position partners with business partners to gather feedback on enhancements required in the platform, performs UAT and regression testing, and assists with Production support including user support and assist in training and adoption. A successful candidate will become a part of a team of other commercial credit operations subject matter experts also working on the project representing different capabilities and end users of the platform.

Required Skills:
  • A minimum of 3 years' experience in credit operations a user of or supporting users of CreditCenter, GFS, LoanIQ, or HotDocs.
  • Experienced at gathering and writing business and technical requirements, process design, role definition, procedure development, training, and system testing.
  • Participation and leadership role in collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Knowledge of agile methodology.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Proactive and continuous learner.
Desired Skills:
  • Understanding of SalesForce .
  • Prior experience working on large scale projects in an agile framework.
  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Commitment to challenging the status quo and promoting positive change.


Shift:
1st shift (United States of America)

Hours Per Week:
40