Application Support Analyst, Marketing
3 weeks ago
Choate Construction Company
Application Support Analyst, Marketing & Communications
Atlanta, GA 30350
As one of the largest general contractors in the Southeast, Choate considers our reputation our number one asset, with future success founded upon the strength of our client relationships and our employees. Choate excels in both base and interior construction with office locations in Atlanta, Charleston, Charlotte, Nashville, Raleigh, and Savannah.
We are actively seeking an
Application Support Analyst
to join our Information Technology Department to provide application support and administration for marketing technology. This position can be located in Atlanta or Charlotte.
Description:
Our Application Support Analyst has an in-depth understanding of application support and marketing processes and provides guidance for continual improvement. They work closely with internal Marketing/Communication and Business Development teams to support their technological needs.
General Duties & Responsibilities (including but not limited to):
Provide application support for assigned applications
Build and maintain relationships with internal departments and external technology partners
Provide system administration for assigned applications including but not limited to user and content management
Track new features and update cycles for assigned applications
Advise and educate end users on the capabilities and use of assigned applications
Assist in the evaluation and implementation of new technology
Create and maintain technical documentation and maintain knowledge base articles for assigned applications
Oversee software integrations for assigned applications
Skills and Qualifications:
Bachelor's degree and 3 year's experience or comparable combination of education and experience
Prior experience supporting or administering customer relationship management and digital asset management applications (Unanet, and/or OpenAsset) preferred.
Experience using Adobe Creative Suite, WordPress, Wrike, or similar marketing application desired
Construction or similar industry experience a plus
Prior experience in application support or similar technical role
Ability to create and maintain technical documents and provide end user technical guidance/training
Travel to other office locations as needed (
What we offer:
Full Benefits
Employee Stock Ownership Plan (ESOP)
401(k) profit sharing plan
Matching gifts program
Paid Time Off (PTO)
Stewardship Day
College Student Debt Reduction Program
Cleary defined Company Core Values, Mission, and Vision.
#LI-TB1
Equal Opportunity Employer, including disabled and veterans.
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