Customer Service/Call Center
4 days ago
Immediate need for a talented Customer Service/Call Center (Entry Level). This is a 05+months contract opportunity with long-term potential and is located in Marlborough, MA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:24-40311
Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Requirements and Technology Experience:
- Key Skills: salesforce/service max case experience, call center experience, heavier on emails, typing skills, experience with Microsoft office applications.
- Responds to customer verbal and/or written inquiries.
- Records details about customer inquiries.
- Helps resolve complicated customer complaints.
- Coordinates and expedites customer inquiries to other departments for resolution. (3-5 years of experience) Call Center Representative I acts as the primary contact between the customer and Service Support.
- Responsible for placing/ answering telephone call inquiries and promoting an organization's products and services.
- Associate's degree or high school diploma/GED and 0-2 years of experience
- Prior demonstrated experience working in a Customer service role.
- Has knowledge of commonly-used concepts practices and procedures within a particular field.
- Relies on instructions and pre-established guidelines to perform the functions of the job.
- Works under immediate supervision.
- Demonstrated analytical thinking/problem solving ability.
- Ability to think clearly and quickly and empathize in high-pressure situations.
- Tenacity & creativity in handling customer issues.
Our client is a leading Biopharmaceutical Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
-
Customer Service Representative, Call Center
2 weeks ago
Marlborough, United States Connexion Systems & Engineering, Inc. Full time $18Job DescriptionJob DescriptionTitle: Customer Service Representative, Call CenterHiring Organization: Connexion Systems & EngineeringCompensation, Benefits, and Employment TypeDuration: 6+ month contract, with potential for conversionPay rate: $18/hr Job Location: Marlborough, MASchedule: M-F, 8:30am – 5pm, potential hybridJob#: bh16991Description:The...
-
Customer Service/Call Center
6 days ago
Marlborough, United States Pyramid Consulting, Inc Full timeImmediate need for a talented Customer Service/Call Center (Entry Level). This is a 05+months contract opportunity with long-term potential and is located in Marlborough, MA (Onsite). Please review the job description below and contact me ASAP if you are interested.Job ID:24-40311 Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to,...
-
Customer Service Representative
3 weeks ago
Marlborough, United States Connexion Systems & Engineering, Inc. Full time $18Job DescriptionJob DescriptionJob Title: Consumer Relations RepresentativeLocation: Marlborough, MA 01752Hours: M-F 8:30am-5:00pmStart Date: September 30th Fully onsite for the first 6 months. KPIs will be reviewed and if met hybrid work schedule will be Monday & Friday from home and Tuesday, Wednesday & Thursday in office.Looking for 1-2 years of call...
-
Call Center Customer Service Agent
4 weeks ago
Marlborough, United States Automated Health Systems Full time $16 - $18Job DescriptionJob DescriptionAutomated Health Systems has full time and part time customer service positions available in Marlborough, MA.In this role, you will assist consumers with their MassHealth account.We are located at 325 Donald Lynch Blvd, Marlborough MA 01752Benefits include:Health/Dental/Vision/401(k)/Paid Time OffEmployee Wellness...
-
Customer Service Representative
3 weeks ago
Marlborough, United States Connexion Systems & Engineering, Inc. Full time $18Job DescriptionJob DescriptionJob Title: Consumer Relations RepresentativeLocation: Marlborough, MA 01752Hours: M-F 8:30am-5:00pmStart Date: September 30thFully onsite for the first 6 months. KPIs will be reviewed and if met hybrid work schedule will be Monday & Friday from home and Tuesday, Wednesday & Thursday in office.Looking for 1-2 years of call center...
-
Call Center Professionals
2 weeks ago
Marlborough, United States Automated Health Systems Full timeAutomated Health Systems has on-site and remote, full-time and part-time Customer Service Representative positions available in Massachusetts. Benefits: Health/Dental/Vision/401(k)/Paid Time Off Employee Wellness Program Comprehensive and ongoing training Strong company culture with career growth opportunities Call Center Additional Benefits: Eligibility for...
-
Call Center Rep
3 weeks ago
Marlborough, United States Connexion Systems & Engineering, Inc. Full time $18Job DescriptionJob DescriptionWe are seeking a Call Center Rep to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and...
-
Call Center Representative
4 weeks ago
Marlborough, United States Complete Staffing Inc Full timeCall Center Representative Looking for candidates with flexibility to work between 7am-7pm and every other Saturday 8am-12pm. Summary: Under the direction of the Member Solutions Center Manager, serves as a liaison between the Credit Union and its current and potential members by providing account-related services in a fast-paced Contact Center environment....
-
Call Center Professionals
3 months ago
Marlborough, United States Automated Health Systems Full timeAutomated Health Systems has on-site and remote, full-time and part-time Customer Service Representative positions available in Massachusetts. Benefits: Health/Dental/Vision/401(k)/Paid Time Off Employee Wellness Program Comprehensive and ongoing training Strong company culture with career growth opportunities Call Center Additional Benefits: Eligibility...
-
Call Center Professionals
3 months ago
Marlborough, United States Automated Health Systems Full timeAutomated Health Systems has on-site and remote, full-time and part-time Customer Service Representative positions available in Massachusetts. Benefits: Health/Dental/Vision/401(k)/Paid Time OffEmployee Wellness ProgramComprehensive and ongoing trainingStrong company culture with career growth opportunitiesCall Center Additional Benefits: Eligibility for...
-
Customer Service
18 hours ago
Marlborough, United States ProKatchers Full timeJob Title : Customer Service/Call Center Representative Specific Skills : Customer Service/ Call Center experience Education : Associate's degree or high school diploma/GED.
-
Call Center Representative
2 weeks ago
Marlborough, United States Complete Staffing Inc Full timeCall Center Representative Call Center Representative Location: Marlborough, MA Hours: Full time hours Flexibility to work between 7am-7pm and every other Saturday 8am-12pm Job Duties: Manage high volume of inbound and outbound calls navigating multiple computer applications while interacting with the member in a timely manner. Identify members’ needs,...
-
Customer Service Representative
2 hours ago
Marlborough, Massachusetts, United States ProKatchers Full timeJob Title: Customer Service/Call Center RepresentativeKey Responsibilities:Provide exceptional customer service and support to clients via phone, email, and chat.Resolve customer complaints and concerns in a professional and timely manner.Work collaboratively with internal teams to resolve customer issues and improve overall customer experience.Stay...
-
Customer Service Representative
1 week ago
Marlborough, United States 24 Seven Talent Full timeOur client, a life sciences leader, is looking to bring on an Customer Service/Call Center representative, starting ASAP through January 2025. This role will be 100% onsite in Marlborough, MA.This person MUST HAVE Experience:Salesforce/service max case experienceCall center experience - heavier on emails with strong typing skillsExperience with Microsoft...
-
Customer Service Representative
7 days ago
Marlborough, United States 24 Seven Talent Full timeOur client, a life sciences leader, is looking to bring on an Customer Service/Call Center representative, starting ASAP through January 2025. This role will be 100% onsite in Marlborough, MA. This person MUST HAVE Experience: Salesforce/service max case experience Call center experience - heavier on emails with strong typing skills Experience with...
-
Customer Service Representative
7 days ago
Marlborough, United States 24 Seven Talent Full timeOur client, a life sciences leader, is looking to bring on an Customer Service/Call Center representative, starting ASAP through January 2025. This role will be 100% onsite in Marlborough, MA.This person MUST HAVE Experience:Salesforce/service max case experienceCall center experience - heavier on emails with strong typing skillsExperience with Microsoft...
-
Customer Service Representative
1 week ago
Marlborough, United States 24 Seven Talent Full timeOur client, a life sciences leader, is looking to bring on an Customer Service/Call Center representative, starting ASAP through January 2025. This role will be 100% onsite in Marlborough, MA.This person MUST HAVE Experience:Salesforce/service max case experienceCall center experience - heavier on emails with strong typing skillsExperience with Microsoft...
-
Customer Service Representative
2 weeks ago
Marlborough, United States Select Source International Full time $22 - $23Job DescriptionJob DescriptionTop 3 skills - salesforce/service max case experience, call center experience, heavier on emails, typing skills, experience with Microsoft office applicationsResponds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites...
-
Bilingual Call Center Professionals
4 weeks ago
Marlborough, United States Automated Health Systems Full timeAutomated Health Systems has on-site and remote, full-time and part-time Customer Service Representative positions available in Massachusetts. Benefits: Health/Dental/Vision/401(k)/Paid Time Off Employee Wellness Program Comprehensive and ongoing training Strong company culture with career growth opportunities Call Center Additional Benefits: ...
-
Customer Service Representative
7 days ago
Marlborough, United States Primary Talent Partners Full timePrimary Talent Partners has an opening with our client in the Marlborough, MA area for a customer service representative. This will be a full-time, W2 contract position with an initial duration of 4 months and potential for extension and/or conversion. Pay Rate: $22/hr Schedule: 100% on-site, M - F 8am to 5pm Top 3 skills - salesforce/service max case...