Call Center Customer Service Agent

4 weeks ago

Marlborough, United States Automated Health Systems Full time $16 - $18
Job DescriptionJob Description

Automated Health Systems has full time and part time customer service positions available in Marlborough, MA.

In this role, you will assist consumers with their MassHealth account.

We are located at 325 Donald Lynch Blvd, Marlborough MA 01752

Benefits include:

  • Health/Dental/Vision/401(k)/Paid Time Off
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities

Responsibilities:

  • Assisting individuals and families gain access to health care services.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.

Qualifications for the position include:

  • Customer-focused team player with a passion for helping people.
  • Strong PC proficiency with a willingness to learn new applications.
  • Detail-oriented, fast learner with excellent communication skills.
  • Maintain confidentiality of personal health information.
  • Bilingual skills (i.e., Spanish) strongly preferred.

Don’t miss the chance to join this cutting edge, service-minded team dedicated to making the process to receive affordable healthcare accessible and easy for all who contact us


AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

Company DescriptionFounded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.

Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.

We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide services to underserved populations, we have developed an in-house technical platform and team expertise allowing us to bring advanced solutions that creatively respond to issues in a transparent and efficient manner.

Since our founding, we have grown our company along with our skill sets and abilities to provide services in several distinct, yet interrelated lines of business across multiple states. The diversity of this experience gives us a comprehensive view of the challenges faced by our clients while allowing us to bring a well-rounded attitude, intensive knowledge base and successful track record to the projects we administer.Company DescriptionFounded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.\r
\r
Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.\r
\r
We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide services to underserved populations, we have developed an in-house technical platform and team expertise allowing us to bring advanced solutions that creatively respond to issues in a transparent and efficient manner.\r
\r
Since our founding, we have grown our company along with our skill sets and abilities to provide services in several distinct, yet interrelated lines of business across multiple states. The diversity of this experience gives us a comprehensive view of the challenges faced by our clients while allowing us to bring a well-rounded attitude, intensive knowledge base and successful track record to the projects we administer.

  • Customer Service Representative, Call Center

    1 week ago

    Marlborough, United States Connexion Systems & Engineering, Inc. Full time $18

    Job DescriptionJob DescriptionTitle: Customer Service Representative, Call CenterHiring Organization: Connexion Systems & EngineeringCompensation, Benefits, and Employment TypeDuration: 6+ month contract, with potential for conversionPay rate: $18/hr Job Location: Marlborough, MASchedule: M-F, 8:30am – 5pm, potential hybridJob#: bh16991Description:The...

  • Customer Service/Call Center

    3 days ago

    Marlborough, United States Pyramid Consulting Full time

    Immediate need for a talented Customer Service/Call Center (Entry Level). This is a 05+months contract opportunity with long-term potential and is located in Marlborough, MA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:24-40311 Pay Range: $22 - $23/hour. Employee benefits include, but are not limited...

  • Customer Service/Call Center

    5 days ago

    Marlborough, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Customer Service/Call Center (Entry Level). This is a 05+months contract opportunity with long-term potential and is located in Marlborough, MA (Onsite). Please review the job description below and contact me ASAP if you are interested.Job ID:24-40311 Pay Range: $22 - $23/hour. Employee benefits include, but are not limited to,...

  • Customer Service Representative

    3 weeks ago

    Marlborough, United States Connexion Systems & Engineering, Inc. Full time $18

    Job DescriptionJob DescriptionJob Title: Consumer Relations RepresentativeLocation: Marlborough, MA 01752Hours: M-F 8:30am-5:00pmStart Date: September 30th Fully onsite for the first 6 months. KPIs will be reviewed and if met hybrid work schedule will be Monday & Friday from home and Tuesday, Wednesday & Thursday in office.Looking for 1-2 years of call...

  • Customer Service Representative

    3 weeks ago

    Marlborough, United States Connexion Systems & Engineering, Inc. Full time $18

    Job DescriptionJob DescriptionJob Title: Consumer Relations RepresentativeLocation: Marlborough, MA 01752Hours: M-F 8:30am-5:00pmStart Date: September 30thFully onsite for the first 6 months. KPIs will be reviewed and if met hybrid work schedule will be Monday & Friday from home and Tuesday, Wednesday & Thursday in office.Looking for 1-2 years of call center...

  • Customer Service Representative

    3 days ago

    Marlborough, Massachusetts, United States Waterford Fire Service Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Agent at Waterford Hotel Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and...

  • Call Center Professionals

    2 weeks ago

    Marlborough, United States Automated Health Systems Full time

    Automated Health Systems has on-site and remote, full-time and part-time Customer Service Representative positions available in Massachusetts. Benefits: Health/Dental/Vision/401(k)/Paid Time Off Employee Wellness Program Comprehensive and ongoing training Strong company culture with career growth opportunities Call Center Additional Benefits: Eligibility for...

  • Call Center Rep

    3 weeks ago

    Marlborough, United States Connexion Systems & Engineering, Inc. Full time $18

    Job DescriptionJob DescriptionWe are seeking a Call Center Rep to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and...

  • Call Center Representative

    4 weeks ago

    Marlborough, United States Complete Staffing Inc Full time

    Call Center Representative Looking for candidates with flexibility to work between 7am-7pm and every other Saturday 8am-12pm. Summary: Under the direction of the Member Solutions Center Manager, serves as a liaison between the Credit Union and its current and potential members by providing account-related services in a fast-paced Contact Center environment....

  • Call Center Professionals

    3 months ago

    Marlborough, United States Automated Health Systems Full time

    Automated Health Systems has on-site and remote, full-time and part-time Customer Service Representative positions available in Massachusetts. Benefits: Health/Dental/Vision/401(k)/Paid Time OffEmployee Wellness ProgramComprehensive and ongoing trainingStrong company culture with career growth opportunitiesCall Center Additional Benefits: Eligibility for...

  • Call Center Professionals

    3 months ago

    Marlborough, United States Automated Health Systems Full time

    Automated Health Systems has on-site and remote, full-time and part-time Customer Service Representative positions available in Massachusetts. Benefits: Health/Dental/Vision/401(k)/Paid Time Off Employee Wellness Program Comprehensive and ongoing training Strong company culture with career growth opportunities Call Center Additional Benefits: Eligibility...

  • Customer Service

    3 hours ago

    Marlborough, United States ProKatchers Full time

    Job Title : Customer Service/Call Center Representative Specific Skills : Customer Service/ Call Center experience Education : Associate's degree or high school diploma/GED.

  • Call Center Representative

    2 weeks ago

    Marlborough, United States Complete Staffing Inc Full time

    Call Center Representative Call Center Representative Location: Marlborough, MA Hours: Full time hours Flexibility to work between 7am-7pm and every other Saturday 8am-12pm Job Duties: Manage high volume of inbound and outbound calls navigating multiple computer applications while interacting with the member in a timely manner. Identify members’ needs,...

  • Customer Service Representative

    1 week ago

    Marlborough, United States 24 Seven Talent Full time

    Our client, a life sciences leader, is looking to bring on an Customer Service/Call Center representative, starting ASAP through January 2025. This role will be 100% onsite in Marlborough, MA.This person MUST HAVE Experience:Salesforce/service max case experienceCall center experience - heavier on emails with strong typing skillsExperience with Microsoft...

  • Customer Service Representative

    6 days ago

    Marlborough, United States 24 Seven Talent Full time

    Our client, a life sciences leader, is looking to bring on an Customer Service/Call Center representative, starting ASAP through January 2025. This role will be 100% onsite in Marlborough, MA. This person MUST HAVE Experience: Salesforce/service max case experience Call center experience - heavier on emails with strong typing skills Experience with...

  • Customer Service Representative

    6 days ago

    Marlborough, United States 24 Seven Talent Full time

    Our client, a life sciences leader, is looking to bring on an Customer Service/Call Center representative, starting ASAP through January 2025. This role will be 100% onsite in Marlborough, MA.This person MUST HAVE Experience:Salesforce/service max case experienceCall center experience - heavier on emails with strong typing skillsExperience with Microsoft...

  • Customer Service Representative

    1 week ago

    Marlborough, United States 24 Seven Talent Full time

    Our client, a life sciences leader, is looking to bring on an Customer Service/Call Center representative, starting ASAP through January 2025. This role will be 100% onsite in Marlborough, MA.This person MUST HAVE Experience:Salesforce/service max case experienceCall center experience - heavier on emails with strong typing skillsExperience with Microsoft...

  • Customer Service Representative

    2 weeks ago

    Marlborough, United States Select Source International Full time $22 - $23

    Job DescriptionJob DescriptionTop 3 skills - salesforce/service max case experience, call center experience, heavier on emails, typing skills, experience with Microsoft office applicationsResponds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites...

  • Bilingual Call Center Professionals

    4 weeks ago

    Marlborough, United States Automated Health Systems Full time

    Automated Health Systems has on-site and remote, full-time and part-time Customer Service Representative positions available in Massachusetts. Benefits: Health/Dental/Vision/401(k)/Paid Time Off Employee Wellness Program Comprehensive and ongoing training Strong company culture with career growth opportunities Call Center Additional Benefits: ...

  • Customer Service Representative

    6 days ago

    Marlborough, United States Primary Talent Partners Full time

    Primary Talent Partners has an opening with our client in the Marlborough, MA area for a customer service representative. This will be a full-time, W2 contract position with an initial duration of 4 months and potential for extension and/or conversion. Pay Rate: $22/hr Schedule: 100% on-site, M - F 8am to 5pm Top 3 skills - salesforce/service max case...