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Director of Operations
1 month ago
About the company:
This is an exciting opportunity to join a startup division within a leading eyewear company with over 50 years of operations. With their groundbreaking flexible metal technology and 148 patents worldwide, they're reshaping a $3 billion market. Their diverse product lines span optical, high-end fashion, sports, and safety eyewear. They're committed to quality, sustainability, and pushing the boundaries of R&D.
Role Summary:
As Director of Operations, you'll be at the helm of our operational success, driving inventory management, logistics, and process efficiency. We need a dynamic, entrepreneurial leader with a proven track record in scaling manufacturing businesses. If you're passionate about retail, supply chain, finance, and transforming operations in a fast-paced environment, we want you on our team
Key Responsibilities:
Inventory and Logistics Management:
- Maintain accurate inventory records and optimize stock levels.
- Oversee logistics from production to distribution, collaborating with Taiwan team for quality control.
- Negotiate with shipping partners and suppliers for cost efficiency.
Process Improvement:
- Streamline production and logistics processes to enhance efficiency and cost management.
- Implement robust frameworks for quality control, compliance, and contract management.
- Automate and enhance manual systems where possible.
Team Leadership:
- Manage and build teams across multiple locations (Taiwan, Canada, US).
- Oversee HR functions including hiring, evaluations, and maintaining team morale.
- Develop systems to manage personnel knowledge and processes.
Market and Sales Support:
- Support sales teams and distributors to expand market reach.
- Drive product launches and manage orders for major retailers.
- Leverage innovative technology for market expansion.
Compliance and Cost Tracking:
- Ensure products meet all regulatory requirements (FDA, international standards).
- Monitor production and logistics costs for financial efficiency.
- Implement processes for managing contracts, commitments, and investor relations.
Technology Implementation:
- Implement ERP and CRM systems to streamline operations and improve data visibility.
- Integrate and optimize tools like SPS Commerce, Shopify, and ShipBob.
Skills and Experience:
- 10-15 years in operations or supply chain roles within the manufacturing industry.
- Proven ability to scale systems and processes in fast-growing environments.
- Expertise in sourcing, negotiating, and building relationships with international manufacturing partners, especially in Asia.
- Skilled in hiring, training, evaluating, and managing high-performing teams.
- Experience with ERP, CRM, and other relevant systems.
- Exceptional negotiation skills and contract management experience.
- Deep understanding of regulatory compliance (FDA, international standards).
- Adaptable and able to lead through ambiguity.
- Proactive and able to execute strategic goals with minimal supervision.
- Strong attention to detail and organizational skills.
- Background in branded products is a plus.
- Willingness to travel and manage international operations.
Why work for this company:
- Shape the future of a rapidly growing company.
- Work in a collaborative and innovative environment.
- Potential for equity-like returns based on performance and company growth.
- Travel opportunities and global exposure.
- Competitive base salary with a generous bonus structure based on key milestones.
- Health insurance provided; no 401K matching currently.
Reporting Structure:
Reports to the CEO and collaborates closely with the CFO, production teams in Taiwan, and sales teams across North America.
Application Instructions:
Submit your resume and a cover letter to hmaldoff@raisahr.com detailing your relevant experience and vision for the role. Highlight your experience in international manufacturing, scaling businesses, and any impactful process improvements you've implemented.
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