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Order Entry Coordinator

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Position Overview: Accurately enter sales orders to meet business and customer need, answer questions from various customer-facing teams such as Sales, Customer Success, Customer Service, Finance or any other internal team members. Respond proactively and timely to all requests and follow up on any orders that needed more information from the customer. Ensure complete and accurate data entry of all orders. Responsibilities: Accurately enter new orders for products, services, and renewals. Create Support quotations when needed. Follow up in a timely manner with existing orders to receive information needed to complete order. Completely and accurately track and document inbound Software requests and ensure proper notation of customer problems or issues. Update customer information and ensure accurate entry of contact information Backup for phone coverage when needed Communicate sales leads to the sales department Qualifications: 3-5 years High School Degree or equivalent #J-18808-Ljbffr