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Hotel Head Housekeeper

2 months ago

Big Springs, United States Bosselman Motels, Inc Full time

Overview:

New Higher Starting Wage - Up to $16.00 Per Hour DOE

The Head Housekeeper is responsible for maintaining cleanliness of the Hotel at a level consistent with Bosselman standards.

Bosselman has many benefits to offer you that you will not find anywhere else like:

  • Paid vacation
  • 401K and matching contributions
  • Health, dental and vision insurance
  • Short and long term disability insurance
  • Life insurance
  • A clearly defined path for growth
  • On-demand pay with PayActiv (access to earned but not yet paid wages)
  • And much more

Bosselman offers on-demand pay (access to earned but not yet paid wages) through:

Responsibilities:
  • Ensure uniform and personal appearance is clean, professional and falls within brand standards as well as the Bosselman handbook.
  • In charge of housekeeping carts and housekeeping closets/rooms.
  • Ensure the cleanliness, organization, and overall appearance of the Hotel meets company and franchise standards.
  • Daily cleaning as detailed in brand training
  • Detail cleaning. (ex. - carpet shampooing, floor steaming, flipping mattresses, HVAC vent/PTAC detailing, detailing light fixtures, scrubbing walls and baseboards, filling drywall holes and filling furniture chips, changing fire alarm and carbon monoxide batteries, any other additional duties assigned by the Head Housekeeper/AGM/GM)
  • Bring laundry down for the front desk to process.
  • Perform light maintenance or leave detailed maintenance notes if your property has maintenance personnel on staff. (change light bulbs, etc.)
  • Let your Supervisor or Manager know of any in room or property damages caused by guests as soon as you notice them (destroyed linens, evidence of smoking or drugs, holes in walls, stolen TV).
  • Practice all company safety procedures to ensure a safe environment for employees and customers.
  • Keep all cleaning supplies stocked, labeled, and properly stored.
  • Complete in a timely manner any extra duties assigned by the manager.
  • Complete all brand standard training.
  • Complete all Bosselman LMS training.
  • Provide friendly and competent customer service with a smile.
  • Report for work in a timely manner when scheduled with regular and consistent attendance.

Additional Job Duties:

  • Assisting in other duties, as assigned in a timely manner.

Supervisory Responsibilities:

  • Directly supervises housekeeping staff.


Qualifications:

Education and/or Experience (include certs or licenses needed):

  • Motel/hotel, retail, custodial or guest service experience preferred.

Minimum Qualifications:

  • Must be able to communicate with management and staff.
  • Must have a basic knowledge of cleaning and forms of bacterial and viral transmission.
  • Must be able to work well with others and independently.
  • Must have reliable transportation and phone or a number to be reached at.
  • Must be available to work holidays, weekends, or any time needed.
  • Must be able to communicate in English. IF APPLICABLE
  • Able and willing to deliver friendly, courteous, and prompt customer service.
  • Able and willing to work cooperatively with other team members.

Physical Requirements: The physical demands described here are representative of those that must be met by the Head Housekeeper to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

  • The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.