Current jobs related to Customer Service Representative - Brooklyn - AJ Madison

  • Customer Service Representative

    3 days ago

    Brooklyn, New York, United States PAY-O-MATIC CK CASHI Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Pay-O-Matic. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any...

  • Customer Service Representative

    5 days ago

    Brooklyn, United States Altronix Full time

    A global leader in power and transmission solutions for professional Security, Surveillance, Access Control and Fire applications seeks a Customer Service Representative. The ideal Customer Service Representative will be responsible for performing the below job functions including but not limited to: - Accurately enter and process purchase orders in a...

  • Customer Service Representative

    3 days ago

    Brooklyn, New York, United States PAY-O-MATIC CK CASHI Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Pay-O-Matic. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any...

  • Customer Service Representative

    1 day ago

    Brooklyn, New York, United States PAY-O-MATIC CK CASHI Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pay-O-Matic. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues...

  • Customer Service Representative

    4 days ago

    Brooklyn, United States Altronix Full time

    A global leader in power and transmission solutions for professional Security, Surveillance, Access Control and Fire applications seeks a Customer Service Representative. The ideal Customer Service Representative will be responsible for performing the below job functions including but not limited to: - Accurately enter and process purchase orders in a timely...

  • Customer Service Representative

    7 days ago

    Brooklyn, New York, United States Petco Health and Wellness Company, Inc. Full time

    Role OverviewAs a Customer Service Representative, you will play a vital role in ensuring an exceptional experience for our guests.Key ResponsibilitiesGuide customers in selecting the right products based on their specific needs and preferences.Exhibit a strong commitment to the well-being and proper care of all animals.ExpectationsYour dedication to...

  • Customer Service Representative

    2 months ago

    Brooklyn, United States Safe Fleet Full time

    ** Customer Service Representative** Brooklyn Non-Exempt **About The Position** **Meet the Smart Safety Company** At Safe Fleet, our name says it all. We make fleet vehicles and everyone in and around them safer. Our fleet safety platform brings together best-in-class products, groundbreaking technology, and a 100-year history of fleet knowledge and...

  • Customer Service Representative

    3 days ago

    Brooklyn, New York, United States PAY-O-MATIC CK CASHI Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Pay-O-Matic CK CASHI in Brooklyn. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.Key...

  • Customer Service Representative

    4 weeks ago

    Brooklyn, United States Kings County House Calls Full time

    Kings County House Calls is seeking a customer service representative to join our medical office team. You will perform clerical and administrative functions in order to drive company success. Responsibilities: Outreach to patients to follow up on health status Team collaboration to resolve any issues as needed Answer incoming phone calls and direct them to...

  • Customer Service Representative

    4 days ago

    Brooklyn, United States Acme Full time

    As a Customer Service Representative at Acme Smoked Fish, you will be responsible for handling complex customer inquiries and issues. This position requires strong problem-solving skills, the ability to manage escalations, and a thorough understanding of the company's products, customers, and services. As part of the customer service team, this role is...

  • Customer Service Representative

    2 hours ago

    Brooklyn, United States Acme Full time

    As a Customer Service Representative at Acme Smoked Fish, you will be responsible for handling complex customer inquiries and issues. This position requires strong problem-solving skills, the ability to manage escalations, and a thorough understanding of the company's products, customers, and services. As part of the customer service team, this role is...

  • Customer Service Representative

    6 days ago

    Brooklyn, United States wealth opportunity power Full time

    We have immediate full-time openings available in our  Customer Service, Sales, and Management Trainee departments for career-focused individuals with incredible people skills. We provide equal opportunities and full training to all of our entry-level employees.  This is not any old entry-level opening, this is a career opportunity designed to expand your...

  • Customer Service Representative

    4 days ago

    Brooklyn, United States wealth opportunity power Full time

    We have immediate full-time openings available in our Customer Service, Sales, and Management Trainee departments for career-focused individuals with incredible people skills. We provide equal opportunities and full training to all of our entry-level employees. This is not any old entry-level opening, this is a career opportunity designed to expand your...

  • Customer Service Representative

    2 days ago

    Brooklyn, New York, United States PAY-O-MATIC CK CASHI Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Pay-O-Matic CK CASHI in Brooklyn. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.Key...

  • Customer Service Representative

    7 days ago

    Brooklyn Park, United States U-Haul Full time

    Location: 7007 Lakeland Ave N, Brooklyn Park, Minnesota 55428 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...

  • Customer Service Representative

    3 days ago

    Brooklyn, New York, United States PAY-O-MATIC CK CASHI Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Brooklyn. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide basic information to customers regarding Pay O Matic bank...

  • Customer Service Representative

    3 days ago

    Brooklyn, New York, United States PAY-O-MATIC CK CASHI Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Brooklyn. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide basic information to customers regarding Pay-O-Matic bank...

  • Customer Service Representative

    3 months ago

    Brooklyn, United States DCC Propane, LLC Full time

    Job DescriptionJob DescriptionThe primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties include order entry, keeping up with product knowledge, upselling, inside sales responsibilities as...

  • Customer Travel Service Representative

    5 days ago

    Brooklyn, United States Booking with Brooke Full time

    Join our dynamic team as a Customer Travel Service Representative, where your business will give you the chance to earn the income you want while providing exceptional service to your clients. This unique role offers access to innovative software that saves clients hundreds of dollars per night, potentially translating to instant earnings for you....

  • Customer Travel Service Representative

    4 days ago

    Brooklyn, United States Booking with Brooke Full time

    Join our dynamic team as a Customer Travel Service Representative, where your business will give you the chance to earn the income you want while providing exceptional service to your clients. This unique role offers access to innovative software that saves clients hundreds of dollars per night, potentially translating to instant earnings for you. ...

Customer Service Representative

2 months ago

Brooklyn, United States AJ Madison Full time

** Customer Service Representative**

* Customer Service

* Brooklyn, United States

** Customer Service Representative**

** Job description**

The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. As a Customer Service Representative, you must be positive, energetic, and driven to be successful in a challenging and rewarding environment. You must be flexible and able to adjust to the quick and demanding changes of the business. You must be an excellent communicator with great phone etiquette and problem solving skills. You must be able to work well in a collaborative and team-oriented environment.

**Responsibilities** include, and are not limited to:

* Answers customer calls and online chats

* Delivers exceptional customer service to build customer satisfaction & loyalty

* Provides timely and accurate information to incoming customer order status and product knowledge requests.

* Processes customer orders/changes/returns according to established department policies and procedures.

* Works closely with the accounting department to resolve disputed credit items.

* Provides timely feedback to the company regarding service failures or customer concerns.

* Partners with the product and sales teams to meet and exceed customers service expectations.

* Utilizes all resources and tools to troubleshoot and diagnose customer issues

* Identifies and escalate priority issues

* Follows up customer calls where necessary

* Documents all call information according to standard operating procedures

* Maintain a dynamic knowledge of all company procedures and policies.

** Requirements**

**Qualifications:**

* Superb communication skills, written and verbal, are obligatory.

* Must have excellent email demeanor, exuding confidence with a clear, inviting and professional tone.

* Excellent computer skills and comfort in navigating multiple systems, proficiency in Microsoft Office programs and platforms with an intuitive ability to navigate information systems and different internet browsers.

* Excellent time management skills. Must be able to prioritize tasks efficiently without direction.

* Detail and customer service-centric.

* The ideal candidate will thrive in a fast-paced, high-energy environment, and can cope with the industry's ever-changing pace.

* 2-3 years experience working in a customer service (or similar) role, contact/office environment preferred but not compulsory.