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Little Rock, United States FIS - Fidelity Information Services Full timeWorking onsite at the FIS Little Rock campus - Virtual training/ OJT will be 8 am-5 pm for two (2) weeks - Provide excellent customer service to high-value clients - Assisting with account and product inquiries while also performing account maintenan Customer Service Representative, Customer Service, Representative, Retail
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Little Rock, Arkansas, United States FIS - Fidelity Information Services Full timeJob SummaryAs a Customer Service Representative I at FIS, you will be working onsite at our Little Rock campus. You will receive virtual training and on-the-job training for two weeks, from 8 am to 5 pm. Your primary responsibility will be to provide excellent customer service to high-value clients. You will also be assisting with account and product...
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Virtual Customer Service Representative
3 months ago
Company Description We are the only 100% union label supplemental benefits company in the world. With a client base that includes over 40,000 unions and associations internationally, we've specialized in providing both supplemental and permanent benefits to hard-working families for over 60 years. Now we're looking for the right addition to OUR growing family in our Williamsville, NY office. REMOTE POSITION FOR NY RESIDENTS ONLY. Our team is made up of very talented, hard-working, high energy, and fun individuals. We're focused on personal growth and long-term success. We're looking to share the opportunity to join in our fun and our success with other like-minded leaders who will bring value to our team and have a positive impact. Job Description This is a full-time position that can be done remotely, with opportunities for advancement via our management training and leadership development program available for consideration after 3 months - we only promote from within. All new hires start out in our individually-focused, comprehensive, PAID training program, tailored to their experience level. WHAT IS A MANAGEMENT TRAINEE? A Management Trainee is first trained at the representative level and then fast tracked into a management position (30-90 days). They meet remotely with union members who have signed up to receive supplemental benefit plans that help protect their families far beyond what is covered through their employer. Their role is to consult with the family, explain the options available, and help them select the best one to fit their family's needs. Successful Benefits Enrollment Representatives are great communicators who are ambitious, motivated, organized; they think like entrepreneurs and are committed, team players. Benefits Medical and life insurance Company stock options offered Retirement benefits from renewal income Chance to earn a free trip for you and a guest to the Bahamas, Cancun, Las Vegas, and other exciting locations for a yearly company convention Comprehensive paid training program Remote Position with Flexible work schedule Weekly pay and performance-based monthly bonuses Qualifications Outreach to new union members that need to enroll in the benefits program Customize new benefits plans and adjust existing plans to fit the current needs of each client Establish and maintain relationships with existing and new clients Enroll union and association members into the exclusive benefits program negotiated for them by their union or association Provide attentive customer service and any necessary administrative support in response to members' needs Respond to and resolve client questions and concerns regarding their benefits Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule Work collaboratively with your team members Additional Information All your information will be kept confidential according to EEO guidelines. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. #J-18808-Ljbffr
