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Sales and Service Leader

2 months ago

Overland Park, United States LVMH Group Full time

Job ID:

252108 Store Name/Number:

KS-Oak Park (0134) Address:

11731 West 95th Street, Overland Park, KS 66214, United States (US) Hourly/Salaried:

Hourly (Non-Exempt) Full Time/Part Time:

Full Time Position Type:

Regular

Your Role at Sephora:

As a Sales and Service Leader, you'll be at the forefront of our mission to provide an exceptional shopping experience for every client. You'll support a dedicated team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors, providing guidance to ensure they excel in their roles. If you have a passion for retail sales and services and love supporting a team, this is the perfect role for you.

Key Responsibilities: Implementing Sales and Service Experiences:

Ensure the implementation of sales and service experiences that meet Sephora's standards. Support and Coach Team:

Support and coach team members in selling, service, and operations. Executing Client Service and Sales:

Execute our client service model and sales strategies, driving customer engagement. Ensuring Compliance with Sephora Standards:

Ensure compliance with store standards, maintaining a professional environment. Ensuring Client Loyalty and Engagement:

Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

Qualifications/Experience:

Prior leadership experience, preferably in retail sales or services. Passion for client service and teamwork. Strong communication skills, ability to multitask. Resilience and adaptability to changing store priorities. Flexible availability to work during “peak” retail hours. Consistent and reliable attendance. Ability to lift and carry up to 50 pounds.

While at Sephora, you’ll enjoy: Diversity, Inclusion & Belonging:

We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. Meaningful Rewards:

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details about our company benefits can be found at the following link: Click Here. Hourly pay ranges from $23.00 - $28.25/hr, depending on various factors including qualifications and relevant experience. Sephora now offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week, allowing for balance with other commitments.

Sephora is an equal opportunity employer and values a diverse and inclusive workplace. All persons will receive consideration for employment without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other legally protected status. Sephora is committed to providing reasonable accommodation in our recruiting processes to applicants with disabilities or other medical conditions.

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