Customer Service Representative

6 days ago


Jacksonville, United States SNI Companies Full time
Job Description
SNI Companies is looking for Customer Service Representatives to join a great organization in the Jacksonville, FL area

Customer Service Representatives will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.

Customer Service Representative Job Description/Summary:
  • Manage large amounts of incoming phone calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
Qualifications:
  • High school diploma or GED required
  • 1+ years of experience as a Customer Service Rep
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong data entry skills
  • Must be able to pass background check and drug test
Benefits:
  • Medical, Dental, and Vision Insurance
  • 401K Plan
  • Short-term and long-term disability policies, life insurance policies
  • PTO, Holiday Pay, Sick Day Pay


  • Jacksonville, United States Webhelp Full time

    **Customer Service/Support** **Location** - Jacksonville, Florida, United States of America*** Job Title: Customer Service Representative (On-Site) **Job Description**: The Customer Service Representative works from our beautiful Jacksonville, FL campus and interfaces with customers via inbound/outbound calls and/or via the Internet. This position...


  • Jacksonville, United States Triad Financial Service Inc. Full time

    Job Category: Loan ServicingRequisition Number: BILIN001615Posted: June 26, 2024Full-TimeJacksonville, FL 32224, USAJob DetailsDescriptionFor over 50 years, Triad Financial Services, Inc. has provided extraordinary service in lending to help homeowners reach their dream, and find competitive rates that help their customers and clients get financing. Triad...


  • Jacksonville, United States Veritiv Full time

    u 25 CF Communicate with allocated customers to develop a new relationship as well as foster existing ones.u 25 CF Provide proactive, quality service to customers while identifying opportunities to secure new business or support retentionu 25 CF A Customer Service Representative, Customer Service, Representative, High School, Retail


  • Jacksonville, United States Veritiv Full time

    u 25 CF Communicate with allocated customers to develop a new relationship as well as foster existing ones.u 25 CF Provide proactive, quality service to customers while identifying opportunities to secure new business or support retentionu 25 CF A Customer Service Representative, Customer Service, Representative, High School, Retail


  • Jacksonville, United States The Adecco Group Full time

    Shine as a Senior Level Customer Service Pro! Thrive on exceeding client expectations? We need a detail-oriented Senior Level Banking Specialist to join our team. Leverage your research & communication skills to ensure a smooth client experience. Re Customer Service Representative, Customer Service, Representative, Skills, Banking Specialist, Retail,...


  • Jacksonville, Florida, United States Visam Technologies Full time

    This is a remote position. Visam Technologies is a premier provider of innovative Information Technology solutions and resources. We also provide you with the opportunity to enhance your skills through comprehensive technical training programs and CBTs on latest technologies. We are always looking for qualified people to join our team. If you...


  • Jacksonville, United States Randstad North America, Inc. Full time

    Bul[ " - Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call - Deliver quality service by providing effective and efficient operations support for the assigned area Customer Service Representative, Customer Service, Representative, Retail, Staffing


  • Jacksonville, United States SNI Companies Remote Work Freelance Full time

    SNI Companies is looking for Customer Service Representatives to join a great organization in the Jacksonville, FL area! Customer Service Representatives will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The duties and...


  • Jacksonville, United States SNI Companies Remote Work Freelance Full time

    SNI Companies is looking for Customer Service Representatives to join a great organization in the Jacksonville, FL area! Customer Service Representatives will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The duties and...


  • Jacksonville, United States Saddle Creek Logistics Services Full time

    Review paperwork and verify shipment documents. Process loads and Prepare Bill of Lading for Export Control. Dispatch loads and communicate effectively with carriers. Keeping and organizing Export Control Documents; Containers Manifest, Invoice and B Customer Service Representative, Customer Service, Representative, Retail


  • Jacksonville, United States Merryround Full time

    Job Title: Customer Service RepresentativeLocation: Jacksonville, FLCompany: Merryround About Us: Merryround is a dynamic and innovative interior design firm with offices across the United States, including Jacksonville. We specialize in creating unique, functional, and aesthetically pleasing spaces for both residential and commercial clients. Our projects...


  • Jacksonville, United States Government Brands, LLC Full time

    Responsible for taking inbound calls from patients for the Medical Marijuana Card Program (MMCP) and process work as it relates to calls and other assigned duties. What you Will Do:- Responsible for answering an average 70 - 100 inbound phone calls d Customer Service Representative, Customer Service, Representative, Technology, Retail


  • Jacksonville, United States Government Brands, LLC Full time

    Responsible for taking inbound calls from patients for the Medical Marijuana Card Program (MMCP) and process work as it relates to calls and other assigned duties. What you Will Do:- Responsible for answering an average 70 - 100 inbound phone calls d Customer Service Representative, Customer Service, Representative, Technology, Retail


  • Jacksonville, United States Merryround Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: Jacksonville, FLCompany: MerryroundAbout Us: Merryround is a dynamic and innovative interior design firm with offices across the United States, including Jacksonville. We specialize in creating unique, functional, and aesthetically pleasing spaces for both residential and...


  • Jacksonville, Florida, United States Concentrix Full time

    Job Title:Customer Service Representative (Healthcare) On-SiteJob DescriptionThe Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are...


  • Jacksonville, Florida, United States Concentrix Full time

    Job Title:Customer Service Representative (Healthcare) On-SiteJob DescriptionThe Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are...


  • Jacksonville, United States LotSolutions, Inc. Full time

    Job DescriptionJob DescriptionThe Customer Service Representative ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans, coordinating with other team members and departments to resolve inquiries and issues for customers, and branch representatives.Communicates clearly, through direct...


  • Jacksonville, United States LotSolutions, Inc. Full time

    Job DescriptionJob DescriptionThe Customer Service Representative ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans, coordinating with other team members and departments to resolve inquiries and issues for customers, and branch representatives.Communicates clearly, through direct...


  • Jacksonville, United States Nader's Pest Raiders Full time

    Customer Service RepresentativeNader's Pest Raiders is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based upon experience. Our administrative representatives enjoy benefits including: generous...


  • Jacksonville, United States Nader's Pest Raiders Full time

    Customer Service RepresentativeNader's Pest Raiders is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based upon experience. Our administrative representatives enjoy benefits including: generous...