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Service Writer-Administrator

2 months ago

Miles City, United States C & B Operations, LLC Full time

C & B Equipment, a progressive family-owned company that has grown over 30 years to include John Deere ag, material handling and powersports locations, has an opening for a Service Writer/Office Administrator at its John Deere dealership in Miles City, Montana. This position is responsible for a variety of administrative tasks in the areas of customer service, financial, personnel, sales, parts and operations. The position reports to the service manager and works closely with the other managers and employees. If you have strong attention to detail and a passion for customer service in a fast-paced work environment, then this is the job for you

Essential Duties:

  • Under the guidance of the service manager, assist in the control of each service invoice ensuring accuracy and completeness
  • Update customer profiles using equipment, hours, or other information from the customer work orders
  • Monitor service repair completion progress, close work orders, and generate customer invoices
  • Prepares service technician efficiency reports
  • Fields internal and external customer inquiries to the service department
  • Enthusiastically greets visitors and answers phones
  • Prepares bank deposits and balances cash receipts, credit card receivable accounts
  • Assists store manager with accounts receivable collection
Qualifications:
  • Excellent organizational skills and attention to detail
  • Good people and communication skills
  • Previous accounting experience/knowledge
  • Proven experience in providing excellent customer service
  • Excellent computer skills and comfortability with Microsoft Office suite
  • Valid driver's license and a safe driving record
  • Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling
Benefits:

Qualified applicants must be able to successfully complete a pre-employment drug test and background check. C & B Equipment is a drug-free workplace.
  • Competitive pay based on your experience
  • Excellent benefits including - Medical, Dental, Vision, and Accident Insurance, Short-Term Disability, Life Insurance, 401K with Company Match starting immediately, generous parental leave for both moms & dads, and much more.
  • Progressive Paid Time Off and Paid Holidays - starting at 3 weeks of PTO in the first year.
  • Opportunities to grow - We love to promote within and have excellent training programs available to prepare you on-the-job and for your future with us.
  • Make an impact - You will participate in our annual Community Impact Day where we give back to the communities where we work and live.


Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.

Apply today to learn more about this exciting opportunity with C & B

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