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Customer Service Specialist

2 months ago

Mt Vernon, United States Venus Power-Com Supply Full time

Job Description

Job Description

Venus Power-Com is a company based in Mount Vernon NY that provides engineering, project management and procurement for electrical projects.

We are seeking a Customer Service Specialist to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities: Handle customer inquiries and quotations Provide information about the products and services Troubleshoot and resolve issues Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Qualifications: Previous experience in electrical sales or similar Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

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