Customer Support Associate

1 week ago

Chicago, United States Amper Technologies, Inc. Full time

Amper is a fast-growing tech company headquartered in Chicago’s River West neighborhood. We build a simple but powerful platform that helps manufacturers reduce costs, increase visibility and drive efficiency. We recently raised funds for our Series A and are looking to quickly grow our team and scale our company. The customer support associate will work closely with our internal engineering and customer success teams to directly support our customers and escalate issues as necessary. You will be responsible for organizing and escalating issues to the engineering team, helping answer product questions and educating our customer base. Locations : Remote or Chicago What will you be doing? Handle incoming customer questions and concerns via email and our Hubspot support portal. Interface with internal sales and customer success teams to ensure pilots and existing customers are supported. Work with the engineering team to escalate and investigate bugs and product questions. Use Notion and other tools to manage internal processes and information. Preferred Experience: Strong problem-solving skills, with an ability to distill solutions from many sources of information. Experience working in a customer service role. Ability to learn new systems and tools quickly. Some reasons you might like working with us: Amper is a Series A funded startup, which means every team member is critical. This means that you’ll have responsibilities that directly impact our business—immediately. We are a cross-functional team that thrives in collaborating and supporting colleagues. Our vision is massive and we have the team, technology and customer base to support that growth. We have an insanely talented team that is fast-paced and each in the top of their field. We believe that building Amper is a marathon and not a short sprint and we support a balanced life. You get to learn a lot very quickly and we trust you to operate with freedom in achieving your mission. We don’t look at customers as “cash cows” but rather see them as long term partners in our journey to making the industry succeed. We detest the current model of how industrial sales are clunky and poorly designed for customers. Here's why this might not be a fit for you: You do not enjoy interacting with people. This is a customer facing role that requires you to take customer calls and triage work with your internal team. You are unorganized, not a strong note taker, or poor communicator. You are easily stressed or not used to fast-paced work. You prefer to be a siloed worker. You're not a hands-on individual or motivated to get stuff done quickly - no task is too small or too large for this role. Benefits Unlimited PTO, 2-week minimum - We value work-life balance where family and health come first. We have an open vacation policy, as we want everybody to feel supported, restored and ready to take on the day. This position’s location is flexible. You can be fully remote, or partially remote and go into one of our co-working locations in Charlotte or downtown Chicago. 401(k) plan Health insurance (medical, vision, and dental) Flexible work schedule Compensation: $40k - $50k, depending on experience. If this role seems like a fit, we would love to learn more about your experience and goals. #J-18808-Ljbffr

  • Customer Support Associate in Chicago

    2 weeks ago

    Chicago, Illinois, United States BBSI Full time

    Position Overview: The Customer Support Associate is responsible for delivering exceptional service to all patrons as they exit the establishment. Key Responsibilities: - Provide outstanding customer assistance in a friendly and efficient manner during the checkout process. - Ensure that all purchased items are bagged correctly and assist customers with...

  • Customer Support Associate

    1 week ago

    Chicago, Illinois, United States Monstera Talent Ltd Full time

    Position OverviewBecome a Customer Service Staff Member – Weekly Compensation & Immediate OpportunitiesCompany: Monstera Talent LtdWork Schedule: Full Time, On-sitePay Structure: Weekly CompensationAre you ready to elevate your career in a vibrant, customer-centric environment? Monstera Talent Ltd is expanding its customer service division and has several...

  • Customer Support Associate

    2 weeks ago

    Chicago, Illinois, United States Monstera Talent Ltd Full time

    Position OverviewBecome a Customer Service Staff Member at Monstera Talent LtdLocation: Chicago, ILAvailability: Full Time, On-siteCompensation: Weekly PayAre you ready to advance your career in a vibrant, customer-centric environment? Monstera Talent Ltd is looking for motivated individuals to fill several immediate openings for Customer Service Staff. If...

  • Customer Support Associate

    1 week ago

    Chicago, Illinois, United States Monstera Talent Ltd Full time

    Position OverviewBecome a Key Player as a Customer Service Staff at Monstera Talent LtdLocation: Chicago, ILAvailability: Full Time, On-siteCompensation: Weekly PayAre you ready to embark on a rewarding career in a vibrant, customer-centric environment? Monstera Talent Ltd is looking for motivated individuals to fill multiple openings for Customer Service...

  • Customer Support Associate

    1 week ago

    Chicago, Illinois, United States AlphaGraphics Full time

    Benefits:Attractive salary packageEmployee discounts availableComprehensive health coveragePERKS:Competitive earnings with commission opportunitiesFlexible work hoursA culture of teamwork, kindness, enjoyment, and humorOpportunities for career advancementCOMPANY OVERVIEW:As a prominent entity in the Printing, Design, and Shipping sectors, our goal is to...

  • Business Development and Customer Support Associate

    6 days ago

    Chicago, Illinois, United States Genesis Marketing Full time

    **About Genesis Marketing**We are a dynamic and ambitious marketing company that strives for excellence in customer service and sales. We are seeking highly motivated and results-driven individuals to join our team as Customer Service Representatives.**Responsibilities**Provide exceptional customer interaction to promote our products and servicesMaintain...

  • Customer Support Associate

    3 months ago

    Chicago, United States Lessen Full time

    Lessen is one of the fastest growing companies in the real estate services industry. Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all in one place! But we aren't just a tech company. We are also a property service...

  • Customer Support Associate

    1 week ago

    Chicago, United States Lessen Full time

    Lessen is one of the fastest growing companies in the real estate services industry. Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all in one place! But we aren't just a tech company. We are also a property service...

  • Customer Support Associate

    3 weeks ago

    Chicago, United States Lessen Full time

    Lessen is one of the fastest growing companies in the real estate services industry. Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all in one place! But we aren't just a tech company. We are also a property service...

  • Customer Support Associate

    2 weeks ago

    Chicago, Illinois, United States Berman Nissan of Chicago Full time

    Job OverviewBerman Nissan of Chicago is in search of a dedicated and approachable Customer Service Representative to enhance our team.Location: Berman Nissan of ChicagoSchedule: Monday-Saturday 8:00AM-4:00PM; (Sundays & one weekday off)Compensation: $17/hr + BonusesRemote Work: Not AvailableBenefits and Perks:Generous Paid Time Off - Accumulate 2 weeks...

  • Customer Support Associate

    2 weeks ago

    Chicago, Illinois, United States Berman Auto Group Full time

    Company OverviewBerman Auto Group is dedicated to providing exceptional automotive services and ensuring customer satisfaction. We are currently looking for a professional and approachable Customer Service Representative to enhance our team.Position Details:Location: Berman Auto GroupSchedule: Monday-Saturday 8:00 AM - 4:00 PM; (Sundays & one weekday...

  • Customer Support Associate

    1 week ago

    Chicago, United States Classkick Full time

    Education is humanity’s most important asset. We believe every student on the planet deserves to be happy and successful in their education. Classkick makes impactful, research-backed products easy and accessible for millions of students and teachers.Our investors include YC, Kapor Capital, Mucker Capital, Lightbank, and angels from Google, YouTube,...

  • Sales Floor Associate

    6 days ago

    Chicago, Illinois, United States Dollar tree Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at Dollar Tree. As a Sales Floor Associate, you will play a critical role in maintaining a well-organized and visually appealing store environment, ensuring that our customers have an excellent shopping experience.Key ResponsibilitiesMaintain a clean...

  • Customer Service Associate

    2 weeks ago

    Chicago, Illinois, United States Eximius Associates Full time

    Position OverviewJob Title: Customer Service AssociateCompany: Eximius AssociatesAbout Us: Eximius Associates is a premier organization recognized for orchestrating upscale corporate gatherings, tailored private events, and leading industry symposiums. We are dedicated to providing exceptional experiences and crafting unforgettable moments for our clients...

  • Customer Experience Associate

    1 month ago

    Chicago, United States Treehouse Full time

    Job DescriptionJob DescriptionJoin TreehouseTreehouse is a venture-backed startup company that simplifies the electrification of the places we live and work. Treehouse customers experience a seamless electrical installation process from start to finish, powered by a software-enabled electrician workforce.We are hiring a Customer Experience Associate to join...

  • Bilingual Customer Support Specialist

    2 weeks ago

    Chicago, Illinois, United States Midtown Athletic Club Full time

    Midtown Athletic Club is seeking a Bilingual Customer Support Specialist (French-speaking) to address customer inquiries and manage the technical elements of our service. This role is pivotal in ensuring a seamless experience for our members.Availability:Flexible scheduling options (including evenings, weekends, and some holidays)About Midtown Athletic...

  • IT and Customer Support

    2 months ago

    Chicago, United States Curb Mobility Full time

    Job description: The position is 50% technical support and 50% customer service administration Technical:Instruct customers in the operation and maintenance of the system and oversee any necessary diagnoses and troubleshoot on-siteWalk customer through problem-solving procedures, by remotely connecting to their system or via email/phone Provide technical...

  • IT and Customer Support

    2 months ago

    Chicago, United States Curb Mobility Full time

    Job description: The position is 50% technical support and 50% customer service administration Technical:Instruct customers in the operation and maintenance of the system and oversee any necessary diagnoses and troubleshoot on-siteWalk customer through problem-solving procedures, by remotely connecting to their system or via email/phone Provide technical...

  • Customer Support Specialist

    2 weeks ago

    Chicago, Illinois, United States MVP One Full time

    Join MVP One as a Technical Support RepresentativeBe a key player in transforming the maintenance management sectorAt MVP One, we are at the forefront of computerized maintenance management system (CMMS) and enterprise asset management (EAM) software solutions. Since our inception, we have established ourselves as the premier provider in this domain,...

  • Customer Service Support Representative

    3 months ago

    Chicago, United States Freedman Seating Full time

    ** Freedman Seating Co** ** Customer Service Support Representative** Chicago, IL 60651 Freedman Seating Co. We are looking to add on to our great team! Freedman Seating Company is hiring for a Customer Service Support Representative. Freedman Seating Company has been in business for over 120 years and is a leading manufacturer of transportation seating...