Customer Service Representative

1 week ago


Zion, United States KERN HEATING & COOLING Full time

Kern Heating & Cooling Co., a reputable HVAC company serving the Beach Park, IL community since 1936, is seeking a dedicated part-time Customer Service Representative - CSR. If you are a skilled communicator with a passion for customer service, this position offers an opportunity to contribute to a company known for its integrity and commitment to quality service.

Compensation & Benefits:

  • Pay: $13 to $20 per hour, plus bonuses
  • Benefits: Health, dental, a 401(k) plan, paid time off (PTO), paid holidays, and a day off for your birthday
GET TO KNOW THE ROLE

Schedule:
  • Position Type: Part-Time
  • Shifts: Varying shifts within business hours (7 AM to 5 PM)
To qualify for this position, you will need:
  • Excellent customer service skills
Preferred Qualifications:
  • Experience with ServiceTitan
  • Familiarity with HVAC systems
Key Responsibilities:

As a part-time Customer Service Representative - CSR, you will play a critical role in ensuring customer satisfaction. Your daily tasks will include:
  • Answering incoming calls and addressing customer inquiries
  • Scheduling maintenance visits and coordinating service requests
  • Ordering necessary parts and following up with customers to ensure their needs are met
  • Collaborating with team members to resolve challenges effectively


GET TO KNOW OUR HVAC COMPANY

Since 1936, Kern Heating & Cooling Co. has been a household name in the Beach Park area for our top-of-the-line heating and cooling services. We want to do what is right for our customers as we install, service, and repair state-of-the-art air conditioning, heating, and ventilation systems. Everyone wins when you provide good, honest work. We keep on growing because our customers can trust that we only hire the best of the best - we work hard and we don't cut corners. Our team is family, and we are always there to help each other out on difficult tasks.

We are a family-owned company that believes in a good work-life balance. At Kern Heating & Cooling, we believe that success starts from the bottom, so we provide comprehensive training to all of our employees. We plan a variety of company outings to help our employees build life-long friendships with each other. Our team works hard and we want to show them our appreciation by providing competitive pay, benefits, and perks.

OUR APPLICATION PROCESS

If you are interested in joining a respected and family-oriented organization that values teamwork and personal growth, we invite you to apply. Our streamlined, 3-minute mobile-friendly initial application process makes it easy to submit your candidacy for this exciting opportunity to become our new part-time Customer Service Representative - CSR
  • 1st Shift Dispatcher

    7 months ago


    Zion, United States All Fleet Services Full time

    All Fleet Inc is a multifaceted diesel repair company providing 24-hour road service. We are looking for a dynamic individual to be a full-time 1st shift dispatcher for a fleet of 100+ technicians for over the road repair. Industry/Call center experience is required. You will be joining a team of dispatchers supporting customers, calling in due to a...

  • 2nd Shift Dispatcher

    5 months ago


    Zion, United States All Fleet Services Full time

    All Fleet Inc is a multifaceted diesel repair company providing 24-hour road service. We are looking for a dynamic individual to be a full-time 2nd shift dispatcher for a fleet of 100+ technicians for over the road repair. Industry/Call center experience is required. You will be joining a team of dispatchers supporting customers, calling in due to a...

  • 3rd Shift Dispatcher

    5 months ago


    Zion, United States All Fleet Services Full time

    All Fleet Inc is a multifaceted diesel repair company providing 24-hour road service. We are looking for a dynamic individual to be a full-time 3rd shift dispatcher for a fleet of 100+ technicians for over the road repair. Industry/Call center experience is required. You will be joining a team of dispatchers supporting customers, calling in due to a...


  • Zion, United States All Fleet Services Full time

    All Fleet Inc is a multifaceted diesel repair company providing 24-hour road service. We are looking for a dynamic individual to be a full-time dispatcher for a fleet of 100+ technicians for over-the-road repair. Industry/Call center experience is required. You will be joining a team of dispatchers supporting customers, calling in due to a breakdown and...


  • Zion, Illinois, United States Travel America Petro - TA Operating, LLC Full time

    Company Overview: At Travel Centers of America, we are dedicated to providing our customers with a convenient and enjoyable experience. With over 50 years of experience in the travel industry, we have established ourselves as a trusted provider of essential services to professional truck drivers and motorists.">Job Responsibilities: In this role, you will be...


  • Zion, Illinois, United States Rampro Facility Service Full time

    Job Title:Sales and Outreach Representative Company OverviewRamPro is a dynamic organization seeking a highly motivated individual to join our team as a Sales and Outreach Representative. In this role, you will play a crucial part in driving sales growth by engaging with leads and prospects over the phone. Job DescriptionWe are looking for an energetic and...


  • Zion, Illinois, United States Domino's Pizza LLC Full time

    Job DescriptionWe are seeking a motivated and friendly individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing top-notch customer service, taking orders, and maintaining a clean and organized store environment.Responsibilities:Greet customers promptly and welcome them to our...


  • Zion, United States All Fleet Services Full time

    We are a mobile truck and trailer repair company dedicated to providing high-quality repair and maintenance services to our customers. Our team of skilled technicians work around the clock to keep our customers' fleets running smoothly. We are now seeking highly motivated and customer-focused individuals to join our team as a Customer Experience Specialist....


  • Zion, United States ALL FLEET INC Full time

    We are a mobile truck and trailer repair company dedicated to providing high-quality repair and maintenance services to our customers. Our team of skilled technicians work around the clock to keep our customers' fleets running smoothly. We are now seeking highly motivated and customer-focused individuals to join our team as a Customer Experience Specialist....


  • Zion, Illinois, United States Walmart Full time

    Benefits and Opportunities:Working as a Sales Associate at Walmart offers numerous benefits, including:Opportunities for career advancement and professional growthA competitive hourly rate ranging from $14 to $26A comprehensive benefits package, including health insurance, paid time off, and more


  • Zion, United States ALL FLEET INC Full time

    At All Fleet Inc., we value our customers and strive to provide exceptional service in the field of emergency truck and trailer repair. If you are passionate about customer satisfaction and enjoy working in a fast-paced environment, then joining our team as a Customer Experience Specialist may be the right fit for you.As a Customer Experience Specialist, you...


  • Zion, Illinois, United States Walmart Full time

    Company Overview:We are Walmart, a leading retail organization dedicated to providing excellent customer service and offering a wide range of products. As a Sales Associate at our stores, you will play a key role in ensuring that customers have a seamless shopping experience.


  • Zion, Illinois, United States Wal-Mart Stores , Inc. Full time

    About the Job">We are seeking a highly motivated and customer-focused individual to join our team as a sales associate in the Apparel department. As a key member of our store team, you will play a vital role in providing an exceptional shopping experience for our customers.Responsibilities">Your day-to-day responsibilities may include:Providing exceptional...


  • Zion, United States Uline Full time

    Customer Account Specialist Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Join Ulines dedicated and driven Finance team as a Customer Account Specialist, supporting the business with tax guidelines and exemptions in the U.S. and Canada. Better together! This position is on-site, and we are looking for people who share our passion....


  • Zion, Illinois, United States ALL FLEET INC Full time

    Company OverviewWe are a mobile truck and trailer repair company dedicated to providing high-quality repair and maintenance services to our customers. Our team of skilled technicians work around the clock to ensure that our customers' fleets run smoothly.Job Description:We are seeking highly motivated and customer-focused individuals to join our team as...

  • Experienced Dispatcher

    2 months ago


    Zion, United States All Fleet Services Full time

    Join Our Award-Winning Team! All Fleet Inc., a leading provider in emergency truck and trailer repair services, has been recognized as one of the Fastest-Growing Private Companies in America, proudly securing a spot on the 2023 Inc. 5000 list. This accolade underlines our unwavering commitment to excellence, innovation, and delivering superior customer...

  • Travel Nurse

    18 hours ago


    Zion, United States Coast Medical Service Full time

    Coast Medical Service is seeking an experienced Post Anesthesia Care Unit Registered Nurse for an exciting Travel Nursing job in Zion, IL. Shift: 5x8 hr days Start Date: 02/03/2025 Duration: 13 weeks Pay: $2461 / Week Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience...


  • Zion, Illinois, United States Genaro Mendez-Farmers Insurance Agency Full time

    Salary and BenefitsThe estimated annual base salary for this position is around $60,000, plus commission and bonus opportunities.Career growth opportunities are available for successful candidates.The benefits package includes an annual base salary, commission, bonus opportunities, career growth prospects, hands-on training, and a base + commission...


  • Zion, Illinois, United States TravelCenters of America Full time

    **Join Our Team**As a Server at TravelCenters of America, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences. Our restaurants offer a unique blend of convenience and hospitality, making us an ideal choice for travelers and locals alike.Key Responsibilities:Deliver outstanding customer service, ensuring every...


  • Zion, Illinois, United States All Fleet Services Full time

    Job SummaryWe offer a competitive salary of $45,000 - $65,000 per year, depending on experience. The ideal candidate will have 2+ years of customer service experience in a related field, excellent communication skills, strong problem-solving and decision-making skills, and proficiency in Microsoft Office and CRM systems.