Marketing Specialist

2 weeks ago

Lebanon, United States SMG Full time

We are looking for tenacious, self-motivated individuals that are well-versed in a customer-oriented environment and have a flawless reputation for putting the customer first. The mission of our Entry Level Marketing Specialist is to educate and navigate customers through advanced telecommunications options available to them in their neighborhood. We emphasize continuous learning and personal development, so there is always someone in your corner to support, help, and hold you accountable to your standards and goals.

Upon becoming a vital team member, you will start in a 2-3 week training class to receive a comprehensive education on our:

  • Nationally-recognized customer service and outreach tactics
  • Detailed overview of products, services, and promotions available
  • Complete instructions regarding our compliance regulations
Your day-to-day responsibilities as a Entry Level Marketing Specialist:
  • Deliver an exceptional customer experience - ask questions to understand the customer's lifestyle and personal needs, encourage open communication and honesty, and provide product recommendations specifically curated to address their needs
  • Meet with customers daily and enter each interaction with the highest degree of courtesy, professionalism, and kindness
  • Track and process new orders, account upgrades, and escalate customer complaints to the appropriate department
  • Maintain a broad working knowledge of all products, services, and promotions available to our customers and stay current on industry-related news
  • Participate in daily training sessions, virtual networking opportunities, and conference calls to review and discuss customer satisfaction targets, areas for improvement within the customer experience, and streamlining technical support.
  • May assist in onboarding, training, and mentoring new employees contingent on the success and reputation you build within our firm and amongst our clients and customers
  • Perform other duties as assigned by Senior Management
Skills are we looking for in a Entry Level Marketing Specialist:
  • Empathy, patience, and consistency. When you are a Communications Manager, you are fully aware that you will help and work with multiple personalities. Some customers may be irate, while others ask an endless amount of questions. You must be able to confidently manage all types of customers and scenarios with understanding and the same level of service every time.
  • Adaptability. The best part about working in a people-centric career is no day is ever the same. However, that means you need to be able to roll with the punches, walk into challenges with open arms, and handle surprises with a sense of humor.
  • Clear communication. You say what you mean and mean what you say. It is essential that customers fully understand the products and services described to them, promotions available, and their account information. Use authentically positive language, stay engaged, and never walk away without confirming the customer is satisfied with their experience.
  • Work ethic. You cannot teach this, and there is a difference between being an efficient worker and a hard worker. An efficient worker is prepared every day and manages their schedule perfectly, so they can effectively help as many customers as possible.
  • Knowledge. Ultimately, your responsibility as a Communications Assistant is to understand a customer's situation, provide product recommendations, answer questions, and be their go-to support throughout the order process. You stay informed enough to respond to their inquiries adequately, and you are humble enough to say, "I'm not sure." Customers will appreciate your honesty, and in a reliable team-oriented environment like ours, everyone on the team is excited to help.
  • Thick skin. We may be an entrepreneurial-minded firm, but that doesn't change the fact we still believe the customer is always right. The ability to swallow one's pride, accept negative feedback, and work to get better is essential for customer satisfaction and the growth of our organization.

It's time to join a company that emphasizes company growth as much as your personal growth. Apply now

#LI-Onsite

  • Inbound Marketing Specialist

    2 weeks ago

    Lebanon, Tennessee, United States Permobil Full time

    Permobil, Inc. Inbound Marketing Specialist Lebanon , Tennessee Apply Now As an Inbound Marketing Specialist, they can expect to create, manage, and execute multi-channel marketing campaigns (such as social media, search engine optimization (SEO) and blogging) that leverage different strategies to drive customer acquisition. The Inbound Marketing Specialist...

  • Digital Marketing Specialist

    2 days ago

    Lebanon, United States HealthTrust Full time

    Description IntroductionDo you want to join an organization that invests in you as a Digital Marketing Specialist? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsHealthTrust, offers a total rewards package that supports the health,...

  • Market Development Specialist

    2 weeks ago

    Lebanon, Tennessee, United States Spectrum Full time

    Are you an outgoing professional who thrives when working independently? Do you enjoy getting out of the office and connecting with customers where they are? Ready for a financially rewarding job that can lead to real career opportunities? Spectrum is building a NEW residential outside sales team-one that will drive impact for our business, customers and...

  • Marketing Specialist

    3 weeks ago

    Lebanon, United States SMG Inc Full time

    Job DescriptionJob DescriptionWe are looking for tenacious, self-motivated individuals that are well-versed in a customer-oriented environment and have a flawless reputation for putting the customer first. The mission of our Entry Level Marketing Specialist is to educate and navigate customers through advanced telecommunications options available to them in...

  • Brand Communication and Marketing Specialist

    4 weeks ago

    Lebanon, United States Kristie's SARL Full time

    About us: Kristies Lab is a dynamic and growing regional creative agency operating in Lebanon, Qatar, Saudi Arabia and the UAE. We are dedicated to pushing the boundaries of creativity and delivering innovative marketing solutions to our diverse client base. Job Description: We are seeking a dynamic and experienced individual to join our team as a Promotions...

  • Promotions and Brand Activations Specialist

    2 weeks ago

    Lebanon, Pennsylvania, United States Kristie's Sarl Full time

    About the Company:Kristies Lab is an established and flourishing regional creative agency with operations in Lebanon, Qatar, Saudi Arabia, and the UAE. The company thrives on pushing creative boundaries and providing innovative marketing solutions to a diverse clientele.Job Title:Promotions and Brand Activations Specialist at Kristies LabJob Description:We...

  • Marketing Strategist: Lebanon Pa

    3 days ago

    Lebanon, United States Seven Mountains Media Full time

    **Employment Type** - Full-time **Job Location** - 440 Rebecca St, Lebanon, Pennsylvania, 17046, USA **Base Salary** - $Based on Experience-$Based on Performance **Date posted** - May 6, 2024**Valid through** - May 31, 2024Seven Mountains Media is searching for our next Super Star Marketing Strategist. We put our customer's needs ahead of those of our...

  • Parts Sales Specialist

    4 weeks ago

    Lebanon, United States FECON Full time

    Position: Aftermarket Parts Sales Specialist Status: Full-Time; Exempt FECON, LLC is a vegetation management equipment manufacturer located in Lebanon, Ohio near Kings Island Amusement Park. FECON is known for having very high-quality products and a team culture - and we are growing! We design, build, test, sell and service our equipment consisting of...

  • Associate Product Warranty Specialist

    2 weeks ago

    Lebanon, United States Bridgestone Americas Full time

    **Company Overview** Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation...

  • Warehouse Specialist

    2 weeks ago

    Lebanon, United States Permobil Full time

    Warehouse Specialist - ReplenishmentsThe Warehouse Specialist - Replenishments is responsible for safely staging, moving, and shippingfinished material to designated areas, while using powered industrialequipment. Would you like to work in an international environment where you'll make a difference every day? At Permobil, we're looking for game-changers to...

  • Product Specialist

    3 weeks ago

    Lebanon, United States Cronin Chrysler Jeep Dodge Ram Full time

    Cronin Automotive is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over 75+ years our employees have fueled our growth from one small VW store to selling NINE brands at four locations, all the while becoming the proud recipients of a range of awards and exclusive benchmarks. Summary:...

  • Warehouse Specialist

    3 weeks ago

    Lebanon, United States Permobil Full time

    Warehouse Specialist - Replenishments The Warehouse Specialist - Replenishments is responsible for safely staging, moving, and shipping finished material to designated areas, while using powered industrial equipment. Would you like to work in an international environment where you'll make a difference every day? At Permobil, we're looking for game-changers...

  • Employment/Habilitation Specialist

    2 months ago

    Lebanon, United States QUest, Inc. Full time

    Job DescriptionJob DescriptionEmployment/ Habilitation Specialist POSITION SUMMARYThis position performs duties under the general direction of the Employment Coordinator. The person is responsible for assessing employment skills, developing employment opportunities and providing on-site job training and follow-up services for persons with disabilities....

  • Operations Specialist II

    5 days ago

    Lebanon, United States L. B. Foster Full time

    Who you are.... As an Operations Specialist, you are responsiblefor various support functions at the plant in accordance with LB Foster, OSHA, EHS, ESG, and ISO standards, and employee training, including new hire and refresher. The Operations Specialist is the plant liaison with Corporate EHS, CSI, and ESG leadership to drive company standards and safety...

  • Activity Therapist Specialist- Full-Time

    4 weeks ago

    New Lebanon, United States Haven Behavioral Healthcare Full time

    Why Haven of Dayton?   Haven Behavioral Hospital of Dayton is a 59-bed facility providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every level of our facility. The culture of our hospital is built around...

  • Court Data Research Specialist

    4 weeks ago

    Lebanon, United States CORE Members Network Full time

    Job DescriptionJob DescriptionCOURT RESEARCH – Wilson County, TNAs an individual (and not a government employee) you will visit the Wilson County Courthouse in Lebanon, TN. Researcher will capture minimal data from public court records. Schedule is flexible during the court's hours of operation and court visits are flexible on a rotation schedule. All...

  • Court Data Research Specialist

    4 days ago

    Lebanon, United States CORE Members Network Full time

    Job DescriptionJob DescriptionCOURT RESEARCH – Wilson County, TNAs an individual (and not a government employee) you will visit the Wilson County Courthouse in Lebanon, TN. Researcher will capture minimal data from public court records. Schedule is flexible during the court's hours of operation and court visits are flexible on a rotation schedule. All...

  • Sr. Benefit Specialist

    4 weeks ago

    Lebanon, United States ADVICS North America, Inc. Full time

    Job DescriptionJob DescriptionSummaryThe Sr. Benefits Specialist is responsible for supporting the planning, design, development, and administration of ADVICS Corporate Benefits programs. Performs as a liaison between the company Benefits Broker, Human Resources, and Senior Management teams of the ADVICS Group companies to ensure the effective communication...

  • Operations Specialist II

    3 weeks ago

    Lebanon, United States IOS Full time

    Who you are.... As an Operations Specialist, you are responsible for various support functions at the plant in accordance with LB Foster, OSHA, EHS, ESG, and ISO standards, and employee training, including new hire and refresher.The Operations Specialistis the plant liaison with Corporate EHS, CSI, and ESG leadership to drive company standards and safety...

  • Intake Specialist- PRN Night Shift

    4 weeks ago

    New Lebanon, United States Haven Behavioral Healthcare Full time

      Mental Health Intake Specialist.Hours: PRN Night Shift (7p-7a)Why Haven of Dayton?   Haven Behavioral Hospital of Dayton is a 59-bed facility providing high-quality, specialty behavioral health services for individuals with mental health and substance abuse issues. Our success is a reflection of the excellence and dedication of our employees at every...