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Chicago, United States Howard Brown Full timeMission: Rooted in LGBTQ+ liberation, Howard Brown Health provides affirming healthcare and mobilizes for social justice. We are agents of change for individual wellbeing and community empowerment.Vision: Howard BrownHealth envisions a future where healthcare and transformative social policies actualize human rights and equity for all.Community-based health...
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Chicago, Illinois, United States Northwestern Memorial Healthcare Full time{"title": "Patient Service Representative", "description": "Job SummaryAt Northwestern Memorial Healthcare, we are committed to delivering exceptional patient care and service. As a Patient Service Representative, you will play a vital role in ensuring a positive experience for our patients and guests.Key ResponsibilitiesProvide exceptional customer service...
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Patient Services Representative
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Chicago, Illinois, United States Ascension Full timeJob SummaryAscension Medical Group is seeking a skilled Patient Services Representative to join our team. As a Patient Services Representative, you will be responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures. You will also perform clerical and reception duties associated with patient...
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Patient Service Representative
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Chicago, Illinois, United States Advocate Aurora Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Aurora Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and administrative support to our patients and healthcare team.Key ResponsibilitiesProvide efficient and high-quality...
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Patient Services Representative
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Patient Service Representative I
5 months ago
Chicago, United States metalsdaily.com Full time**Patient Service Representative I** ** Chicago, IL 4 days ago Be among the first 25 applicants** ** Welcome back** Sign in to save **Patient Service Representative I** at **Ann & Robert H. Lurie Children's Hospital of Chicago**. (Please refer to the General Summary section of the Job Description.) (Please refer to the Essential Job Functions section of...
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Patient Services Representative
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Chicago, Illinois, United States Ascension Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Ascension Medical Group-Old Town Primary Care. As a key member of our front office team, you will be responsible for scheduling patients for prescribed procedures, performing clerical and reception duties, and ensuring seamless...
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Patient Service Representative
4 weeks ago
Chicago, Illinois, United States Chicago Family Health Center Inc Full timeJob Title: Patient Service RepresentativeChicago Family Health Center Inc is seeking a highly motivated and customer-oriented individual to join our team as a Patient Service Representative. The successful candidate will be responsible for performing various patient registration, scheduling, front desk, and customer service functions.Key...
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Chicago, Illinois, United States Orthodontic Experts Ltd Full timeJob Title: Patient Service Representative TrainerOrthodontic Experts Ltd is seeking a highly skilled Patient Service Representative Trainer to join our team. As a key member of our training team, you will be responsible for overseeing the full cycle training of our Patient Service Representatives in our Headquarters, based out of Des Plaines IL. This role...
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Patient Service Representative
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Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Northwestern Memorial Healthcare. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesProvide excellent customer service to patients and guests, ensuring a positive...
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Patient Service Representative I
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Chicago, Illinois, United States Qonten Full timeJob Title: Patient Service Representative IAt Qonten, we are seeking a highly skilled and compassionate Patient Service Representative I to join our team. As a Patient Service Representative I, you will play a vital role in providing exceptional patient care and support to our patients and their families.Responsibilities:Provide patient registration and...
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Bilingual Patient Service Representative
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Chicago, Illinois, United States Orthodontic Experts Ltd Full time{"title": "Patient Service Representative", "description": "Job SummaryWe are seeking a highly skilled and bilingual Patient Service Representative to join our team at Orthodontic Experts Ltd. As a Patient Service Representative, you will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth experience...
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Patient Service Representative
1 month ago
Chicago, Illinois, United States Advocate Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Advocate Health. As a key member of our front office staff, you will be responsible for providing exceptional patient service, ensuring accurate billing and medical records, and maintaining a high level of customer satisfaction.Key...
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Bilingual Patient Service Representative
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Chicago, Illinois, United States Orthodontic Experts Ltd Full timeJob Title: Bilingual Patient Service RepresentativeAt Orthodontic Experts Ltd, we are seeking a highly skilled and bilingual Patient Service Representative to join our dynamic team. As a Patient Service Representative, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth and stress-free...
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Patient Service Representative
1 week ago
Chicago, Illinois, United States Chicago Family Health Center Full timeJob Title: Patient Service RepresentativeLocation: CVCASchedule: Monday - Friday 8:00am - 5:30pm, Weekend RotationWe are seeking a highly motivated and customer-oriented individual to fill the role of Patient Service Representative. The successful candidate will be responsible for performing various patient registration, scheduling, front desk, and customer...
Patient Service Representative
3 months ago
Job Title: Patient Service RepresentativeLocation: Roseland/Chicago LawnSchedule: Monday - Friday 8:00am - 5:30pm, Weekend RotationWe are seeking a highly motivated and customer-oriented individual to join our team as a Patient Service Representative. The successful candidate will be responsible for performing various patient registration, scheduling, front desk, and customer service functions. Additionally, the PSR will also verify insurance, handle complaints, troubleshoot potential customer issues, and provide basic customer service functions in achieving high performance standards.Responsibilities:- Greet patients and visitors in a professional and courteous manner- Register patients by verifying demographic and insurance information- Schedule appointments and maintain appointment calendars- Answer incoming calls and direct them to the appropriate department or staff member- Verify insurance eligibility and coverage- Collect co-payments and outstanding balances- Handle patient complaints and resolve issues in a timely and professional manner- Maintain patient confidentiality and privacy- Perform basic administrative duties such as filing, faxing, and scanning documents- Adhere to all HIPAA regulations and guidelinesQualifications:- High school diploma or equivalent- Previous experience in a medical office or customer service role preferred- Excellent communication and interpersonal skills- Ability to multitask and prioritize tasks effectively- Strong attention to detail and accuracy- Proficient in Microsoft Office and electronic medical records (EMR) systems- Knowledge of medical terminology and insurance billing preferred- Ability to work independently and as part of a teamWe are an equal opportunity employer and welcome all qualified candidates to apply. If you are a motivated individual with a passion for customer service and patient care, we encourage you to submit your application for consideration.Chicago Family Health Centers offers benefits to all its full-time employees:BCBS Medical PPO/HMO Plans| BCBS Dental |VSP Vision| Tuition Reimbursement up to $1,500 per year|11 Paid Holidays and 10 Days of Paid Time Off | 2 Personal Days | 8 sick days |Chicago Family Health Center is an affirmative action/equal opportunity employer who is committed to cultivating diversity, equity and inclusion within all aspects of our organizations. We stand against and prohibit discrimination in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.RequirementsEducation and ExperienceHigh School diploma or its equivalent, Associate Degree preferred.Medical office assistant experience with a minimum of 1 to 2 years' experience. Certification and/or experience in billing, and coding preferred.Medical terminology, and automated office experience preferred.Computer literacy required.Good communication and organizational skills.Knowledge/Skills/Abilities Demonstrated ability to collaborate effectively in a team setting.Ability to maintain effective and professional relationships with patients and other members of the care team.Comfort working in a medical setting as part of a multi-disciplinary team. Ability to multitask and prioritize tasks effectively. Strong communication and interpersonal skills. Experience in working with a diverse population base preferred. Ability to appropriately handle confrontation and conflict. Ability to work independently and to seek consultation as necessary.Ability to follow organization and departmental processes and procedures.Ability to work in a high stress/fast paced/high work volume environment.
