Bilingual Front Desk Coordinator

2 months ago


Mansfield, United States Dinjob Full time

**Description**

GI Alliance is seeking an experienced Front Desk Coordinator.

Duties of this position include, but are not limited to, the following:

* Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel.

* Schedule patient appointments and procedures according to established policies and procedures.

* Check-in patients upon arrival at the office as well as check-out upon departure.

* Obtain accurate information from patients and ensure all registration forms are complete.

* Collect patient and insurance payments and reconcile charges on a daily basis.

* Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.

* File records in appropriate sections of patient charts in EMR.

* Prepare patient charts in advance and scan documents into charts in EMR.

* Transcribe letters and create forms as needed.

* Maintain files and records in a confidential manner.

* Maintain organization and efficiency of front office, including office supply inventory.

* Maintain patient confidentiality.

* Perform other related duties as directed or assigned.

**Qualifications**

**Education:** High school diploma or GED.

**Experience:** Minimum of two years of experience in a medical office, front office or scheduling experience preferred.

**Performance Requirements**

* Knowledge of clinic policies and procedures.

* Knowledge of computer programs and applications.

* Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.

* Skill in operating office equipment

* Skill in handling paperwork/filing adequately.

* Skill in handling incoming phone calls and triaging appropriately.

* Skill in written and verbal communication.

* Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.

* Ability to sort and file materials correctly by alphabetic or numeric systems.

* Ability to flexibly respond to changing demands.

* Ability to organize and prioritize tasks effectively.

* Bilingual (English-Spanish) required.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran


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