Front Desk Agent | Microtel Inn

3 weeks ago

Mansfield, United States JDK Management Company, LP Full time
Job DescriptionJob Description

At Microtel Inn & Suites by Wyndham, we know you've got a busy schedule. Whether you're gearing up for back-to-back meetings or need time to relax and unwind, what you want from your hotel is a consistent, seamless stay.

As a family of hospitality and service companies, JDK Management Company is a proud franchisee of Microtel Inn & Suites as well as several other well-known hotel and restaurant brands. Whether playing on this team for a year or a career, opportunities to learn, grow, contribute, and win are endless

Microtel Inn & Suites in Mansfield, PA is seeking an upbeat Front Desk Agent to join its dynamic team Our ideal candidate has strong communication skills and enjoys working with people.

Shift Available:

  • 2nd ( 3 p.m. - 11 p.m. )

Job Summary:

  • Process guest check-in/out, including collecting payment
  • Provide information about hotel policies, services, and amenities
  • Respond to guest needs, special requests, and complaints; alert the appropriate manager to potential issues as needed
  • Assist other team members in various assignments, including assisting with breakfast, laundry, or housekeeping duties
  • Maintain and clean the lobby and bathroom as needed

Requirements

  • High school diploma or equivalent
  • Ability to stand for long periods
  • Lift/carry up to 50 lbs.
  • Must have sound judgment and discretional skills and be able to work with little or no supervision
  • Proficient with standard windows-based computer programs, including Microsoft Word and Excel
  • Must be able to operate basic office machines, i.e., copier, fax, printer, phones, etc.
  • Organization and time management skills are required
  • Excellent communication and interpersonal skills with the ability to interact with many types of personalities

Benefits

  • Competitive wages
  • Discount Program
  • Medical insurance - based on benefits eligibility of employment status
  • Dental and vision plans - based on benefits eligibility of employment status
  • Paid Time Off (PTO)
  • 401(k) Plan with company match
  • Advancement opportunities
  • Commitment to professional development
  • Fun, fast, and friendly TEAM work environment

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