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Revenue Director

3 months ago

San Diego, United States PracticeTek Full time
Our Company:
At PracticeTek, we believe healthcare should be easy for providers, accessible for patients, and simple for everyone involved.

PracticeTek was established by healthcare professionals and entrepreneurs who share a common goal: deliver seamless, high-quality, on-demand healthcare, free of the confusing limitations of traditional technological platforms.

PracticeTek is a collection of innovative software companies working together to make healthcare easier, and more accessible, for everyone. We deliver robust software solutions that support practitioners, and foster exceptional patient experiences, contributing to the growth of healthcare clinics specializing in chiropractic, dental, orthodontics, optometry, and multi-discipline therapy.

The Career Opportunity:
The Revenue Director will direct the day-to-day functions of the PracticeTek revenue team to ensure we operate as a best in class SaaS Revenue team, including timely and accurate invoicing, data management, collections and revenue recognition / reporting

The position is based in San Diego, CA with a hybrid work schedule (3 days per week in office).

Areas of Accountability:
  • Develop & maintain documentation of all revenue processes, from quote to cash collection
  • Ensure team are expertly trained in PT billing, credit, rev rec and collections
  • Participate in Rev Ops team
  • Participate as a key leader in Project Harmony, particularly on the billing system & revenue recognition aspects
  • Billing:
    • Responsible for timely & accurate billing of all PracticeTek customers in all revenue streams
    • Operate as SME on PT's billing systems, ensuring uptime, data integrity
    • Work with business leaders to understand customer & product needs, including defining and provisioning new products and items
    • Adapting billing processes to changing customer and market needs
    • Effecting price increases, processing credits and managing associated approvals
  • Collections:
    • Responsible for ensuring collection of PracticeTek receivables on a timely basis and managing / calculating DSO, Bad Debt reserves
    • Manage and train collections team on daily process, escalations and activity
    • Manage credits and write offs
  • Revenue Recognition:
    • Oversee preparation of monthly revenue recognition accounting for PT including analysis and reconciliation of all deferred revenue, contract assets, commissions in accordance with GAAP
    • Analysis and reconciliation of all accrued revenue & associated AR
    • Provision of journal entries monthly in line with close calendar
    • Provide back up and substantiation for all audit requests
  • Reporting:
    • Assist in providing data supporting customer cohorts as well as analysis on customer and segment level trends / specifics

Competencies for Success:
  • Bachelor's degree in business administration or a related field. MBA or equivalent advanced degree or CPA preferred.
  • 10 years of progressive experience in revenue management preferably in a SaaS or software company with a minimum revenue range of $100 million and at least 5 years of experience managing mid-size teams.
  • Strong systems experience in high velocity billing platforms such as Stripe, Zuora, Billing Platform etc.
  • Strong knowledge of GAAP, particularly around revenue / contracts
  • Experience in audit / external validation
  • Experience managing teams, including billers & collectors
  • Experience with state & local tax a huge benefit
  • Personal qualities of integrity, credibility, and unwavering commitment to our organization's mission.
  • Strong interpersonal and communication skills; experience in effectively communicating key data, including presentations to departmental managers and senior management.
  • Ability to work effectively in a dynamic and fast-paced environment; strong project management skills and ability to multi-task is essential; sense of urgency and ability to get things done.

At PracticeTek we carefully consider a wide range of compensation factors to determine our offers of employment. This includes internal and external market factors as well as your individual experience and skills. These considerations can cause compensation to vary but we reasonably expect to pay between [Salary Range]for this position.

PracticeTek is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees, and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state, or local law.