Arthaus Studios Front Desk Associate

1 week ago

Oakland, California, United States Riaz Capital Full time

About Artthaus Studios

Artthaus Studios is an innovative and forward-thinking member community that encompasses an intersection of creative offices, artist studios, and a makers facility all brought together under one roof. Aimed at creating a diverse community of creative professionals it offers over 100 offices, studios, and other spaces catering to the needs of artists, entrepreneurs, and small creative businesses ranging from design, film, web, publishing, photography, and beyond.

To learn more about our amazing community, please copy and paste the following url into your browser: https://arthaus.mov/work.php

About You

You are a high energy individual with very strong interpersonal skills and knack for tackling problems head on. You are able to pivot quickly and handle multiple responsibilities simultaneously without missing a beat. If you would like to provide a top notch experience for our Artthaus Members and guests while picking up some experience in Real Estate Operations, then this opportunity is for you

Greeting /Point of Contact:

  • Deliver an exceptional Member Experience through Artthaus operational standards guidelines
  • Greet and check-in Artthaus Studios member guests
  • Greet people who come in for tours, track walk-ins, vendors, and guests
  • Assist with Artthaus studios Member check-ins and check-outs
  • Answer walk-up member and guest questions or refer the inquirer to additional resources

Administrative/Operations support

  • Assist with ensuring an excellent sense of arrival, presentation and cleanliness of the building
  • Conduct daily walkthroughs to ensure the building, kitchen, and office (common area and conference rooms) are clean and well kept
  • Opening
  • Ensure on a daily basis all opening procedures are followed per opening check list
  • Closing
  • Ensure on a daily basis all closing procedures are followed per closing check list
  • Assist with administrative onboarding and offboarding tasks for members as needed
  • Onboarding: Provide move in boxes, ensure that unit is clean and move in ready
  • Offboarding: administrative offboarding tasks for members as needed
  • Assist with recurring Building operational needs
  • Receive and route incoming phone calls to the appropriate department while maintaining a positive and helpful attitude
  • Assist with package arrivals and delivery
  • Assist with keys and access cards where needed
  • Ensure cleanliness of the front desk
  • Assist Operations team with daily office support tasks
  • Assist with fielding and completing assigned submitted administrative requests
  • Ensure lunch delivery and set up for meetings with CEO and other important meetings for team members

Events and Community Management

  • Assist with set-up and breakdown of and assisting staffing of events as needed
  • Re-stage spaces after use from events

General support

  • Any additional responsibilities deemed necessary for effective functioning of building operations by Artthaus Community Director and management team

Qualifications:

  • Bachelors Degree preferred, but not required.
  • 2+ years experience in a customer facing role. 4+ years experience required in lieu of a degree.
  • Ability to work in a fast-paced environment with frequently changing priorities
  • Ability to work individually and with a team
  • Strong verbal and written communication skills
  • Intermediate skills with Microsoft Office and Google applications
  • Able to demonstrate integrity, dependability, punctuality, responsibility, accountability, self-awareness, strong work ethic, and compassion.

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