Front Desk Coordinator

7 days ago


Oakland, California, United States Marriott Full time
Job Overview

We are seeking a highly skilled Front Desk Clerk to join our team at Marriott. As a Front Desk Clerk, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their stay is memorable.

Key Responsibilities:
  • Process all guest check-ins by confirming reservations, assigning rooms, and issuing room keys.
  • Manage all payment types, including cash, credit, and debit.
  • Process check-outs, resolving any late or disputed charges.
  • Answer and respond to guest calls, messages, and requests in a timely manner.
  • Coordinate with Housekeeping to track room readiness.
  • Communicate parking procedures and dispatch bell staff as needed.
Requirements:
  • High school diploma or equivalent required.
  • No prior work experience necessary, but a willingness to learn and grow is essential.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and multitask effectively.
Benefits:
  • A competitive hourly rate of $24.18 per hour.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.


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