Customer Success Specialist
3 weeks ago
DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Specialist. In this role, you will be responsible for ensuring the success and satisfaction of our customers by providing exceptional service and support. You will be the main point of contact for customers, addressing their inquiries, resolving their concerns, and building strong relationships.As a Customer Success Specialist, you will play a vital role in driving customer loyalty and retention. You will collaborate with various teams within the company to ensure timely and effective resolution of customer issues, provide product education and training, and proactively identify opportunities to enhance the overall customer experience. You will also gather customer feedback and communicate it to the relevant departments to help improve our products and services.The ideal candidate for this role possesses excellent communication and problem-solving skills. You should be adept at building rapport with customers and have a genuine passion for helping others succeed. It is essential to have a strong understanding of our company's products and services to effectively assist customers and provide accurate information. Additionally, you should be capable of multitasking, prioritizing responsibilities, and meeting deadlines in a fast-paced environment.ResponsibilitiesServe as the primary point of contact for customers, addressing inquiries and providing timely and accurate responses.Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty to our company.Collaborate with internal teams, such as sales and product development, to resolve customer issues and inquiries in a prompt and satisfactory manner.Provide product education and training to customers, assisting them in maximizing the value they receive from our products and services.Proactively identify opportunities to enhance the customer experience, taking appropriate actions to implement improvements.Gather customer feedback and communicate it to the relevant departments to drive product and service enhancements.Assist with customer onboarding and adoption, guiding them through the implementation process and ensuring a smooth transition.RequirementsBachelor's degree in a related field or equivalent practical experience.Proven experience in a customer-facing role, preferably in a software or technology company.Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.Excellent problem-solving abilities, with a focus on finding practical and innovative solutions.Detail-oriented and highly organized, capable of managing multiple tasks and priorities simultaneously.Proficient in using customer relationship management (CRM) software and other relevant tools.Demonstrated ability to work effectively in a fast-paced and dynamic environment.Strong analytical skills, with the ability to interpret data and make data-driven decisions.Powered by Webbtree#J-18808-Ljbffr
by Jobble
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Customer Success Sales Specialist
3 weeks ago
Philadelphia, United States The Craig Agency at InsuraTec Full timeDescriptionDo you thrive on delivering top-notch customer service and guiding clients towards the best product fit, all within the dynamic realm of financial services and insurance sales? Here's your chance to shine! We're on the lookout for passionate individuals to join our team as Customer Success Sales Specialists. In this role, you'll be integral to our...
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Customer Success Sales Specialist
3 weeks ago
Philadelphia, United States The Craig Agency at InsuraTec Full timeDo you thrive on delivering top-notch customer service and guiding clients towards the best product fit, all within the dynamic realm of financial services and insurance sales? Here's your chance to shine! We're on the lookout for passionate individuals to join our team as Customer Success Sales Specialists. In this role, you'll be integral to our team's...
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Customer Success Sales Specialist
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Customer Success Sales Specialist
3 weeks ago
Philadelphia, United States The Craig Agency at InsuraTec Full timeJob DescriptionJob DescriptionDo you thrive on delivering top-notch customer service and guiding clients towards the best product fit, all within the dynamic realm of financial services and insurance sales? Here's your chance to shine! We're on the lookout for passionate individuals to join our team as Customer Success Sales Specialists. In this...
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Customer Success Sales Specialist
2 weeks ago
Philadelphia, United States The Craig Agency at InsuraTec Full timeJob DescriptionJob DescriptionDo you thrive on delivering top-notch customer service and guiding clients towards the best product fit, all within the dynamic realm of financial services and insurance sales? Here's your chance to shine! We're on the lookout for passionate individuals to join our team as Customer Success Sales Specialists. In this...
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Expression of Interest
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Customer Success Manager
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Director, Customer Success
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Philadelphia, Pennsylvania, United States Burro Full timeBurro is the leading robotics company in the world by number of robots working outdoors in the field with real customers. Our mission is to free people from tedious work and solve the critical labor shortages faced by farmers and others that work outdoors. To accomplish our mission, we need a world-class, diverse team where everyone feels comfortable sharing...
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Director, Customer Success
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Philadelphia, Pennsylvania, United States Burro Full timeBurro is the leading robotics company in the world by number of robots working outdoors in the field with real customers. Our mission is to free people from tedious work and solve the critical labor shortages faced by farmers and others that work outdoors. To accomplish our mission, we need a world-class, diverse team where everyone feels comfortable sharing...
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Customer Success Coordinator
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Philadelphia, United States Tiqets Full timeTiqets is an award-winning tech scale-up headquartered in the Netherlands. We are hiring a Customer Success Coordinator US to join our mission to bring the world more ways to culture! Full-time - Philadelphia Who are we? We’re revolutionising the way people buy tickets to culture and attractions in cities all over the world. Our technology allows users...
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Customer Success Manager
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Customer Success Manager
3 weeks ago
Philadelphia, United States Inspiroz Full timeJob DescriptionJob DescriptionPosition DescriptionPosition: Customer Success ManagerCompany: InspirozLocation: Philadelphia, PA (Travel Required to other US Regions)ACS International Resources (ACS) / Inspiroz is seeking a dedicated, detail-oriented Customer Success Manager to join our team. The Customer Success Manager is a partner who provides high-level...
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Customer Success Manager
2 weeks ago
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