Guest Services
2 months ago
Job Location
NPS - Foxborough, MA
Position Type
Part Time
Education Level
High School Diploma or Equivalent
Job Category
Marketing/Media/PR
Description
SUMMARY: This position will be responsible for providing exemplary customer service to all guests visiting The Patriots Hall of Fame presented by RTX and the Lighthouse at Gillette Stadium.
DUTIES AND RESPONSIBILITIES
- Provide outstanding customer service
- Meet and assist visitors in all museum areas to include access control/information desk, gallery and tour group greetings
- Be familiar with all museum gallery exhibits and events
- Operate interactive equipment
- Staff ticket sales desk as needed
- Special projects and assignments as business dictates
SUPERVISORY RESPONSIBILITIES
- This position has no supervisory responsibilities.
- High School Diploma or equivalent
- 0-2 years of experience guest service experience
- Customer service and communication skills required
- Must be a team player
- Basic computer skills
- Ability to stand for long periods of time
- Available to work weekends, evenings, holidays, and Patriots home games
- Must be willing to function in all visitor services positions
- While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel
- The employee frequently is required to talk or hear
- The employee is occasionally required to reach with hands and arms
- The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- The noise level in the work environment is sometimes loud
- Will work in all types of weather, including extreme heat and cold
- None required
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
-
Guest Service Ambassador
1 month ago
Foxboro, United States The Kraft Group Full time{"title": "Guest Service Ambassador", "description": "Job SummaryA Guest Service Ambassador is the embodiment of New England hospitality and will strive to positively represent Gillette Stadium through service. This role requires a service-oriented individual who values each guest interaction and creates additional value towards the event day experience by...
-
Guest Service Ambassador
4 weeks ago
Foxboro, United States The Kraft Group Full timeJob SummaryA Guest Service Ambassador is the embodiment of New England hospitality and will strive to positively represent Gillette Stadium through exceptional service. This role requires a service-oriented individual who values each guest interaction and creates additional value towards the event day experience by anticipating guest needs and capitalizing...
-
Guest Service Ambassador
2 weeks ago
Foxboro, United States The Kraft Group Full timeJob Title: Guest Service AmbassadorAt The Kraft Group, we're seeking a Guest Service Ambassador to embody the spirit of New England hospitality and provide exceptional service to our guests. As a key member of our team, you'll play a vital role in creating a memorable experience for our fans and guests.Key Responsibilities:Welcome guests with a smile and...
-
Guest Service Ambassador
4 months ago
Foxboro, United States The Kraft Group Full timeJob DetailsJob Location TeamOps - Foxborough, MA Position Type Part Time Education Level High School Diploma or Equivalent Job Category Security DescriptionSUMMARY: A Guest Service Ambassador is the embodiment of New England hospitality and will strive to positively represent Gillette Stadium through service. A Guest Service Ambassador must value each...
-
Guest Services
2 weeks ago
Foxboro, United States Kraft Group LLC Full timeJob Details Job Location NPS - Foxborough, MA Position Type Part Time Education Level High School Diploma or Equivalent Job Category Marketing/Media/PR Description SUMMARY: This position will be responsible for providing exemplary customer service to all guests visiting The Patriots Hall of Fame presented by RTX and the Lighthouse at Gillette Stadium. DUTIES...
-
Front Office Supervisor
4 days ago
Foxboro, United States Colwen Hotels Full timeFront Office Supervisor Job DescriptionRenaissance Patriot Place, a Colwen Hotels Property, is seeking a detail-oriented Front Office Supervisor to lead our front desk and night audit teams. This individual will be responsible for ensuring exceptional guest and associate satisfaction.Key Responsibilities:Assist in the interviewing and performance supervision...
-
Customer Service Representative
4 days ago
Foxboro, United States The Kraft Group Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at The Patriots Hall of Fame presented by RTX and the Lighthouse at Gillette Stadium. As a Customer Service Representative, you will be responsible for providing exceptional customer service to all guests visiting our museum.Key Responsibilities:Provide outstanding...
-
Member Service Desk Representative
3 weeks ago
Foxboro, United States Hockomock Area YMCA Full timeDescription The Invensys Branch of the Hockomock Area YMCA in Foxboro, MA is hiring Member Service Desk Representatives to deliver excellent service to all members, guests, and program participants. This position responds to member and guest needs, promotes membership and programs, and maintains cleanliness and organization of the lobby area. Specifid hours...
-
Food Service Attendant
2 weeks ago
Foxboro, United States Briar Group Inc Full timeWelcome to Six String Grill and Stage, a 23,000 square foot restaurant, bar, and entertainment destination in the heart of Patriot Place. We're seeking a Food Runner to join our team. As a Food Runner, you'll play a crucial role in delivering exceptional customer experiences. Your responsibilities will include: * Ensuring timely and efficient food delivery...
-
Food Service Team Member
2 weeks ago
Foxboro, United States Briar Group Inc Full timeBe Part of Our Dynamic Team!The Harp at Patriot Place is seeking enthusiastic and team-oriented individuals to join our staff as Runners/Bussers. As a member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.We offer a competitive compensation package, including...
-
Member Services Coordinator
2 weeks ago
Foxboro, United States The Kraft Group Full timeJob SummaryThe Member Services Coordinator will play a key role in delivering exceptional customer experiences to our Season Ticket Members and their partners. This dynamic individual will be responsible for providing timely and accurate responses to inquiries, building strong relationships through various touchpoints, and collaborating with the Member...
-
Food Service Team Member
2 weeks ago
Foxboro, United States Briar Group Inc Full timeWelcome to The Harp at Patriot Place, where we're passionate about delivering exceptional hospitality and sports experiences. As a Runner/Busser, you'll play a vital role in ensuring our guests have an unforgettable time. If you're enthusiastic, a team player, and love hospitality and sports, we want to hear from you. What We Offer: Competitive wages...
-
Food Service Associate
1 week ago
Foxboro, United States Briar Group Inc Full timeWe are seeking a highly motivated and enthusiastic Food Runner to join our team at Six String Grill and Stage in Foxborough's Patriot Place. As a Food Runner, you will be responsible for delivering food and beverages to our guests in a timely and efficient manner.What we offer:Competitive wagesPT & FT hoursGenerous meal discounts and delicious foodFun,...
-
Hospitality Ambassador
2 months ago
Foxboro, United States The Kraft Group Full timeJob SummaryA Guest Service Ambassador is the embodiment of New England hospitality and will strive to positively represent The Kraft Group through service. A Guest Service Ambassador must value each individual interaction and create additional value towards the event day experience by anticipating guest needs and capitalizing on service opportunities. Most...
-
Member Services Coordinator
4 weeks ago
Foxboro, United States The Kraft Group Full timeJob DetailsJob Location Kraft Sports and Entertainment - Foxborough, MA Position Type Full Time Education Level Bachelor's Job Shift Day Job Category Marketing/Media/PR DescriptionSUMMARY: The Member Services Coordinator will be primarily responsible for providing customer service to our Season Ticket Members as well as their partners and guests. DUTIES AND...
-
Front Desk Associate
4 weeks ago
Foxboro, United States Colwen Hotels Full timeFront Desk Associate Job DescriptionColwen Hotels is seeking a Front Desk Associate to provide exceptional guest service and ensure a smooth stay for our guests. As a Front Desk Associate, you will be responsible for managing the front desk, handling guest inquiries, and providing information about the hotel and local area.Key Responsibilities:Operate the...
-
Front Desk Associate
2 weeks ago
Foxboro, United States Colwen Hotels Full timeFront Desk AssociateRenaissance Patriot Place, a Colwen Hotels Property, is seeking a highly skilled and customer-focused Front Desk Associate to provide exceptional guest service and support the hotel's operations.Key Responsibilities:Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout,...
-
Housekeeping Associate
1 month ago
Foxboro, United States Residence Inn Foxborough Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Room Attendant to join our team at Residence Inn Foxborough. As a Room Attendant, you will be responsible for maintaining clean and attractive guestrooms while providing exceptional service to our guests.Key ResponsibilitiesThoroughly clean guestrooms to the highest standards, ensuring a...
-
Front Desk Associate
1 month ago
Foxboro, United States Colwen Hotels Full timeFront Desk Associate Job DescriptionWe are seeking a skilled and friendly Front Desk Associate to join our team at Hilton Garden Inn Patriot Place, a Colwen Hotels Property. As a Front Desk Associate, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless guest experience.Key...
-
Front Desk Associate
2 months ago
Foxboro, United States Colwen Hotels Full timeRenaissance Patriot Place, a Colwen Hotels Property, is seeking a friendly, customer service focused Front Desk associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous...