Receptionist/Security Specialist

1 month ago


Durham, United States Accentuate Staffing Full time

Accentuate Staffing is seeking a dedicated and professional individual to join one of our clients for a Receptionist/Security Specialist opening. The person in this role is the first point of contact for visitors and employees, responsible for managing the front desk operations and ensuring the security of the premises. This role requires a balance of excellent customer service skills and vigilance to maintain a secure and welcoming environment. This is a M-F second shift 3pm-11pm temporary role with the possibility of going permanent.

Responsibilities:

Greet and welcome visitors and employees with a positive, professional attitude.

Manage and direct incoming calls and emails, providing accurate information and assistance.

Monitor access to the building, ensuring all visitors sign in and are escorted appropriately.

Perform regular security checks and monitor surveillance systems to ensure the safety of the premises.

Handle visitor inquiries and provide information about the company and its services.

Coordinate with security personnel and report any suspicious activities or security breaches.

Maintain a clean and organized front desk area.

Assist with administrative tasks such as scheduling, filing, and data entry.

Ensure compliance with all company policies and procedures.

Requirements:

High school diploma or equivalent; additional certification in security or office administration is a plus.

Proven experience as a receptionist, front desk representative, or similar role.

Familiarity with security protocols and procedures.

Excellent verbal and written communication skills.

Proficient in Microsoft Office Suite and basic office equipment.

Strong organizational and multitasking abilities.

Ability to remain calm and professional in stressful situations.

Strong attention to detail and the ability to observe and report accurately.

Customer service-oriented with a friendly and approachable demeanor.

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