Per Diem Customer Service Representative
5 months ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.Join us to start Caring. Connecting. Growing together. The Customer Service Representative is the primary liaison between the patients and Providers both outside and during regular business hours. Responsible resolving issues and managing any communication between hospitals, emergency rooms, and other Providers as needed. Care is recorded and managed within the scope of the Electronic Medical Record. This position is per diem. Shifts will be based on the specific department and may a variable schedule that can include days evenings, nights, or weekends supporting our 24/7 operations. Our office is located at Western Reserve Hospital: rd St., Cuyahoga Falls, OH 44223. Primary Responsibilities: Answers all calls by greeting patients appropriately and listening actively for patient issue. Follow protocols as written for correctly recording and delivering messages. Provide patients with information on expected outcome of call. Verify patient information and record all call information within the EMR as per written protocols. Schedule or cancel appointments as per patient request. Page individual Providers as needed per protocol. Perform other clerical duties as assigned. Must maintain confidentiality of patient, employee or financial records. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED Must be 18 years old or older 6+ months experience working in a call center environment Ability to operate the phone system, computer, and other related business equipment. Ability to work variable schedule that can include days evenings, nights, or weekends supporting our 24/7 operations Ability to work onsite at Western Reserve Hospital: rd St., Cuyahoga Falls, OH 44223 Preferred Qualifications: Medical Assistant experience 1+ years medical receptionist experience Soft Skills: Excellent oral communication and interpersonal skills. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment .
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Per Diem Customer Service Liaison
4 weeks ago
Cuyahoga Falls, Ohio, United States UnitedHealth Group Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
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Per Diem Customer Service Representative
4 months ago
Cuyahoga Falls, United States Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion,...
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Per Diem Customer Service Representative
4 days ago
Cuyahoga Falls, United States Optum Full timeJob DescriptionOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and...
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Customer Service Representative
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Cuyahoga Falls, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in the process of recruiting a Customer Service Representative, providing a contract to hire employment opportunity in CUYAHOGA FALLS, Ohio. This role will be set in the manufacturing industry where the representative will be expected to manage customer interactions, maintain client records, and ensure customer...
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Customer Service Representative- East
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Cuyahoga Falls, United States Associated Materials Full timeFounded in 1947, Alside is a leading manufacturer and distributor of exterior building products for residential and commercial remodeling and new construction markets. The Customer Service Representative serves as the end point of contact for custome Customer Service Representative, Customer Service, Sales Representative, Representative, Territory Sales,...
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Per Diem Customer Service Representative
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Cuyahoga Falls, United States UnitedHealth Group Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion,...
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Customer Service Representative
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Cuyahoga Falls, United States Robert Half Full timeJob DescriptionJob DescriptionWe are searching for a Customer Service Representative to join our team in the manufacturing industry, located in CUYAHOGA FALLS, Ohio, United States. In this role, you will be the key point of contact for our customers, handling their inquiries, managing their accounts, and ensuring their needs are met with the utmost...
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Customer Service Representative
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Cuyahoga Falls, United States U-Haul Full timeLocation: 1950 Newberry St, Cuyahoga Falls, Ohio 44221 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
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Cuyahoga Falls, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a contract for a Customer Service Representative role in Cuyahoga Falls, Ohio. This role is crucial within our manufacturing industry setting, as you will act as a vital link between our customers and our team, overseeing customer issues until they are fully resolved.Responsibilities:• Ensure customer credit...
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Customer Service Representative Position
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Cuyahoga Falls, Ohio, United States U-Haul Full timeCustomer Service Representative Job DescriptionAt U-Haul, we're seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need. Your primary responsibilities will include assisting...
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Customer Service Representative
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Cuyahoga Falls, Ohio, United States Alside Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Alside. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our customers in the East region.Key Responsibilities:Maintain accurate and detailed customer account information and keep each...
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Customer Service Representative- East
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Cuyahoga Falls, United States Alside Full timeCustomer Service Representative Since 2022, Associated Materials / Alside has been undergoing a transformation to maximize our potential through investments in people, operations, and brands. If you want to be part of a company where your ideas and input are more than just encouragedthey are valuedthis is the place for you. At Associated Materials /...
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Customer Service Representative
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Cuyahoga Falls, Ohio, United States Giant Eagle Full timeJob SummaryGiant Eagle is seeking a Customer Service Representative - Retail Sales to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Replenish products on the shelf, rotating products and ensuring code dating procedures are followedRing...
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Per Diem Customer Service Representative
5 months ago
Cuyahoga Falls, OH, United States Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by diversity and inclusion,...
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Customer Service Representative
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Cuyahoga Falls, United States UnitedHealth Group Full timeAnswers all calls by greeting patients appropriately and listening actively for patient issue. Follow protocols as written for correctly recording and delivering messages. Provide patients with information on expected outcome of call. Verify patient Customer Service Representative, Customer Service, Medical Receptionist, Representative, Fall, Health, Retail,...
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Customer Service Representative
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Cuyahoga Falls, Ohio, United States Chick-fil-A Full timeJob DescriptionAt Chick-fil-A, we are seeking a motivated and friendly individual to join our team as a Cashier. As a Cashier, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized workspace.Key Responsibilities:Process sales transactions and handle customer paymentsProvide...
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Nursing Assistant
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Cuyahoga Falls, United States Maplewood Senior Full timeAssisting residents with all care needs including bathing, dressing, continence care, dining and mobility support Engaging residents through interaction and conversation, as well as programs and activities Working hand in hand with the nursing team t Nursing Assistant, Caregiver, Nursing, Per Diem, Assistant, Healthcare
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Customer Service Representative
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Cuyahoga Falls, United States Optum Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
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Customer Service Representative
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Wichita Falls, Texas, United States Emprise Bank Full timeCustomer Service RepresentativeAt Emprise Bank, we strive to provide an exceptional customer experience. As a Customer Service Representative, you will have the opportunity to work in a professional environment while interacting with valued customers. Your role will involve recommending products and services to enhance our customers' banking experience.Key...
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Member Service Representative
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Cuyahoga Falls, Ohio, United States Akron Area YMCA Full timeJob SummaryWe are seeking a highly motivated and customer-focused Member Service Representative to join our team at the Akron Area YMCA. As a key member of our staff, you will be responsible for delivering exceptional service to our members, guests, and program participants.Key ResponsibilitiesProvide excellent service to members, guests, and program...
