Office Operations Senior Specialist

3 weeks ago

San Francisco, United States Slalom Full time
**This is an in-office position; candidates should live within commuting distance of our San Francisco office.**

Who You'll Work With

At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. Slalom San Francisco is seeking a top-notch Senior Specialist to join our Office Operations Team. We are looking for an individual who exudes adaptability, foresight, creativity, and a passion for delivering exceptional customer service. This individual will have a demonstrated commitment to excellence, collaboration, attention-to-detail, creative problem solving, and big picture thinking. Our ideal candidate will be resourceful, tech savvy, and have outstanding relationship building and interpersonal communication skills.

What You'll Do

Office Administration
•Primary office point of contact, providing a warm and hospitable experience for team members, clients, vendors, and visitors.
•Responsible for the organization and cleanliness of the office space including purchasing and restocking office supplies, kitchen supplies, snacks, beverages, etc.
•Liaison between Slalom and property management which includes submitting maintenance requests, disseminating building information, coordinating building conference room rentals, and submitting building access requests.
•Provide administrative support to local market leadership such as ordering catering, making reservations, and booking conference rooms.

Event Support
•Support internal office meetings and events in the office, including but not limited to scheduling, room preparation, food/beverage orders, supplies, set up, and teardown.
•Support planning and execution of external and larger, office-wide events, including but not limited to set up/teardown, venue sourcing, contracting, food & beverage, communications, swag, design and collateral, registration, A/V, etc.
•Partner with our Employee Resource Groups and programs to create impactful team events that promote engagement and our culture.
•Collaborate with Operations Manager to maintain office events and meetings calendar.

Employee Experience + Culture
•Coordinate with People Leaders to ensure employee birthdays, anniversaries, and other life events are recognized and celebrated (including communications).
•Coordinate with People Leaders when teammates are experiencing hardships or need extra support (order flowers, send a food delivery gift card, etc.).

Market Communications
•Maintain shared Operations inboxes and respond/communicate in a timely manner to all messages and inquiries.
•Coordinate content for market newsletter.
•Support content development and organization of market SharePoint site.
•Communicate important market updates and announcements through appropriate channels.

New Hire Onboarding
•Coordinate with Talent Acquisition, People Leaders, IT, and Welcome Program to support new hires.
•Support New Hire Orientation course, including scheduling and updating presentations.
•Ensure new hires are connected to necessary systems, events, and distribution lists.
•Prepare and ship new hire welcome kit and facilitate office tours.

What You'll Bring
•Bachelor's degree or relevant experience required (2+ years of office management or similar).
•Excellent organizational and time management skills.
•Professional communicator with strong oral and written communication skills.
•Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams, etc.) and Zoom and Slack.
•Have reliable transportation to/from office location as well as other event locations as needed.
•Ability to lift and move 25 pounds.

Competencies
•Can be productive in both an independent and team working environment.
•Exhibits an authentic, positive spirit and is approachable, hospitable, and enjoys interacting with people.
•Operates resourcefully and uses critical thinking skills. Can anticipate the next need without being prompted.
•Maintains accuracy and detail while accomplishing multiple tasks.
•Acts with a sense of urgency without sacrificing quality or professional composure.
•Sees no task as "too small" or "beneath" them.

About Us

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary range for this role is $75,000 to $90,000. The pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

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