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Patient Service Representative

2 months ago

Greensburg, United States ATC, Inc. Full time

Local Administrative Specialist for District 9

Location: Local Office of District 9 in Clarksville, IN/Greensburg, IN (Other Counties include Decatur, Franklin, Jennings, Ripley, Dearborn, Ohio, Scott, Jefferson, Switzerland, Clark, Floyd and Harrison County)

Candidate must be reside in these counties - Candidate will be travelling in these counties

Work Setup: Onsite with Travel

Duration: 1 Year

Hourly Pay: $18/hour

Purpose of Position:

A Local Administrative Specialist works within the Indiana Department of Health’s Mobile Response Operations Mobile Teams. This position will serve in a designated geographical area in the state of Indiana as their primary focal location. This position will coordinate with team members and management to assist with public health coordinated outreach and conduct of vaccine and testing locations. This position will be the primary individual on their team that works with all aspects regarding the registration of individuals in different designated websites to receive the appropriate testing or vaccines required by all ages of individuals. This position will also assist in any set up and demobilization of resources while also working with team members to track multiple resources used by the team that can differ from day to day as well as by mission type.

Essential Duties/Responsibilities:

  • This position’s primary role is to be the subject matter expert on client registration for the opportunities being offered by the Mobile Response Teams
  • Show the ability to adapt to different community environments throughout the state of Indiana.
  • Assist in any crowd control and flow with individuals either on foot or in a vehicle.
  • Demonstrate the ability to handle tracking of extremely different resources used by the Mobile Response team.
  • Maintain proficiency and receive routine or assigned in-person and digital training in procedures for their position.
  • Assist in set up, conduct and demobilization of all sites assigned to individual.

Job Requirements:

  • Effective written/oral communication skills
  • Proven computer application experience (Zotec/SharePoint/Outlook)
  • Prior customer service experience
  • Healthcare patient experience
  • Prior experience working in a professional setting
  • Prior patient registration experience.