Lead Patient Service Representative

2 months ago


Garland, United States Solis Mammography Full time

Lead Patient Service Representative Looking to elevate your career? Join us Location: Garland, TX Hours: Monday - Friday day shift, rotating SaturdaysHere is what you will need: Minimum of two years' experience in healthcare or patient care required; High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of medical terminology preferred; Ability to read, write, and comprehend simple instructions and short correspondence; Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions; Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time; Forms strong working relationships within the team; Strong computer skills using Microsoft Office Suite required; Prior supervisory experience preferred; A Day in the Life of a Lead Patient Service Representative: Provide services and support for the following areas: Manages daily operations of the front desk. Verifies and or inputs patient information (demographic, insurance, and patient contact information) into the system 100% of the time. Participates in front office and company training as scheduled. Manages team members on a daily basis ensuring compliance with company policies, guidelines and procedures. Trains new Patient Service Representatives and monitors front office processes to ensure policies are followed. Creates and maintains frequent communication and positive relationship with team members as evidenced by surveys and turnover. Monitors front desk staffing levels and ensures appropriate coverage relative to budget and patient volume. Communicates team member coaching and counseling opportunities to Center Director. Completes incident reports on an as needed basis. Why Solis Mammography? A Great Place to Work for the second year in a row Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Supplemental Maternity Pay, Backup Child/Adult Care as well as other unique benefits .



  • Garland, United States Solis Mammography Full time

    Patient Service Representative Looking to elevate your career? Join us! Work Location: 4430 Lavon Dr Ste 326, Garland, TX 75040 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8:00am-4:30pm, 1 Saturday a month 7:00am-12:00pm Department Highlights: Great place to work Compassionate patient care with high patient satisfaction scores Busy diagnostic...


  • Garland, United States Solis Mammography Full time

    Patient Service Representative Looking to elevate your career? Join us! Work Location: 4430 Lavon Dr Ste 326, Garland, TX 75040 Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 8:00am-4:30pm, 1 Saturday a month 7:00am-12:00pm Department Highlights: Great place to work Compassionate patient care with high patient satisfaction scores Busy...


  • Garland, Texas, United States Solis Mammography Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Solis Mammography. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and support to our patients.Key ResponsibilitiesRegistration and Scheduling: Accurately register patients, including...


  • Garland, Texas, United States Baylor Scott & White Institute for Rehabilitation - Outpatient Full time

    About the RoleBaylor Scott & White Institute for Rehabilitation - Outpatient is seeking a highly skilled and detail-oriented Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a vital role in ensuring the smooth operation of our outpatient centers.Key ResponsibilitiesProvide exceptional patient care and support,...


  • Garland, United States U-Haul Full time

    Location: 902 W Walnut, Garland, Texas 75040 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional...


  • Garland, United States U-Haul Full time

    Location: 902 W Walnut, Garland, Texas 75040 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Garland, Texas, United States Baylor Scott & White Health Full time

    Job SummaryThe Patient Services Specialist 1 provides administrative support in a physician office, clinic, or other operational area to ensure high-quality, patient-centered care. Key responsibilities include patient relations, check-in and check-out, scheduling, insurance verification, and answering phone calls.Essential Functions of the RoleAssists with...


  • Garland, United States Robert Half Full time

    We are in search of a Customer Service Representative to join our team in Garland, Texas. This role involves handling customer service inquiries and collaborating with internal teams to provide a superior customer experience. The position focuses on vehicle rental operations and is a short term contract employment opportunity. Responsibilities:• Handle...


  • Garland, United States Olympus Executives Full time

    Job DescriptionJob DescriptionHere at Olympus Executives, we are deeply committed to making a positive impact that extends beyond our office walls. In order to do so, we first start with aligning our mission with the clients we select to take on. By focusing on community need and driven impact, we have been able to make a name for ourselves in the Dallas...


  • Garland, Texas, United States Wal-Mart Stores , Inc. Full time

    **Job Summary**We are seeking a highly skilled and customer-focused Member Service Representative to join our team at Wal-Mart Stores, Inc. in Garland, TX. As a key member of our Business Operations team, you will be responsible for providing exceptional member service and ensuring a seamless shopping experience for our customers.**Key...


  • Garland, Texas, United States Bass Pro Shops Full time

    Job SummaryBass Pro Shops is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Outfitter. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting our CLUB membership program, and driving sales growth.Key ResponsibilitiesProvide world-class customer...


  • Garland, Texas, United States Baylor Scott & White Healthcare Full time

    POSITION SUMMARY The Patient Services Specialist 1 plays a crucial role in providing administrative assistance within a healthcare setting, ensuring a seamless experience for patients and promoting high-quality, patient-focused care. PRIMARY RESPONSIBILITIES Facilitates patient interactions, including check-in and check-out processes, scheduling...


  • Garland, United States Planet Fitness Full time

    Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service. Handle all front...


  • Garland, United States Lydia Barrientos Insurance Agency Full time

    Job DescriptionJob DescriptionLooking for a Licensed Insurance Customer Service Representative for a growing, thriving bilingual Insurance office that has been in the Top Ten percentile for the last 10 years, countrywide, in our brand. The ideal candidate will be able to multi-task, review coverages, make recommendations and also back the Sales Team in the...


  • Garland, United States Country Brook Animal Hospital Full time

    Job DescriptionJob DescriptionDescriptionOur team is dedicated to fostering a supportive environment for our clients and their furry companions, providing unwavering care every step of the way. As a Lead Veterinary Technician, you'll play a pivotal role in delivering top-notch patient care by overseeing all technical responsibilities while leading an...


  • Garland, United States Conner Industries Full time

    Customer Service Representative Apply Online or In Person! – 3615 Security Street Garland, TX 75042 $20-$24/hour to Start with Salary Adjustments Available at 30/60/90 Days. Medical, Dental, Vision, Disability, Life, 401(k), Tuition Reimbursement Assistance Available. 8 paid holidays and Accrued PTO available at 30 days! Guardian Packaging is now a part of...


  • Garland, United States Conner Industries Full time

    Customer Service RepresentativeApply Online or In Person! - 3615 Security Street Garland, TX 75042$16-$18/hour to Start with Salary Adjustments Available at 30/60/90 Days.Medical, Dental, Vision, Disability, Life, 401(k), Tuition Reimbursement Assistance Available. 8 paid holidays and Accrued PTO available at 30 days!Guardian Packaging is now a part of...


  • Garland, United States Conner Industries Inc. Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeApply Online or In Person! – 3615 Security Street Garland, TX 75042$20-$24/hour to Start with Salary Adjustments Available at 30/60/90 Days.Medical, Dental, Vision, Disability, Life, 401(k), Tuition Reimbursement Assistance Available. 8 paid holidays and Accrued PTO available at 30 days!Guardian...


  • Garland, United States Conner Industries Inc. Full time

    Job DescriptionJob DescriptionCustomer Service RepresentativeApply Online or In Person! – 3615 Security Street Garland, TX 75042$16-$18/hour to Start with Salary Adjustments Available at 30/60/90 Days.Medical, Dental, Vision, Disability, Life, 401(k), Tuition Reimbursement Assistance Available. 8 paid holidays and Accrued PTO available at 30 days!Guardian...

  • Personal Banker

    3 months ago


    Garland, United States Texans Credit Union Full time

    Job Type Full-time Description Serve our members. Develop yourself and your team. Help us be the best credit union in Texas! We're Texans Credit Union - a $2.4 billion financial institution that is member-owned and operated in the Dallas metro area. We are looking for people who love helping others and want to make a difference! We're currently seeking a...