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  • Customer Care Sales Agent

    1 month ago

    Neenah, United States Jewelers Mutual Insurance Company Full time

    Customer Care Agents respond to inquiries from prospective policyholders and provide personal jewelry insurance quotes and coverage over the phone (inbound and outbound calls) in our contact center. Customer Care Agents also use digital communications to correspond with new and prospective policyholders. WHY JewelersMutual: We are a financially secure,...

  • Customer Care Sales Agent

    1 month ago

    Neenah, United States Jewelers Mutual Group Full time

    SUMMARYCustomer Care Agents respond to inquiries from prospective policyholders and provide personal jewelry insurance quotes and coverage over the phone (inbound and outbound calls) in our contact center. Customer Care Agents also use digital communications to correspond with new and prospective policyholders.WHY JewelersMutual:We are a financially secure,...

  • Customer Care Sales Agent

    7 days ago

    Neenah, United States Jewelers Mutual Group Full time

    SUMMARY Customer Care Agents respond to inquiries from prospective policyholders and provide personal jewelry insurance quotes and coverage over the phone (inbound and outbound calls) in our contact center. Customer Care Agents also use digital communications to correspond with new and prospective policyholders. WHY Jewelers Mutual: We are a financially...

  • Customer Care Sales Agent

    1 month ago

    Neenah, United States Jewelers Mutual Group Full time

    SUMMARY Customer Care Agents respond to inquiries from prospective policyholders and provide personal jewelry insurance quotes and coverage over the phone (inbound and outbound calls) in our contact center. Customer Care Agents also use digital communications to correspond with new and prospective policyholders. WHY JewelersMutual: We are a financially...

  • Receptionist - State Farm Agent Team Member

    3 months ago

    Neenah, United States Dave Mader - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Receptionist - State Farm Agent Team Member with Dave Mader - State Farm Agent, as a valued team member, you will create exceptional client experiences that contribute to the growth of our successful insurance & financial services agency. Your attention to detail, customer service skills, and passion for...

  • Account Representative

    3 months ago

    Neenah, United States Dave Mader - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As Account Representative - State Farm Agent Team Member for Dave Mader - State Farm Agent, you are essential to our daily operations and our customers' success. Your role is crucial in growing our agency by building strong customer relationships and serving as a bridge between customer needs and agency...

  • Account Manager

    3 months ago

    Neenah, United States Dave Mader - State Farm Agent Full time

    ROLE DESCRIPTION:As Account Manager - State Farm Agent Team Member for Dave Mader - State Farm Agent, you are essential to our daily operations and our customers' success. Your role is crucial in growing our agency by building strong customer relationships and serving as a bridge between customer needs and agency departments. Join our team to not only...

  • Account Manager

    3 months ago

    Neenah, United States Dave Mader - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As Account Manager - State Farm Agent Team Member for Dave Mader - State Farm Agent, you are essential to our daily operations and our customers' success. Your role is crucial in growing our agency by building strong customer relationships and serving as a bridge between customer needs and agency...

  • Office Representative

    3 months ago

    Neenah, United States Dave Mader - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Office Representative - State Farm Agent Team Member with Dave Mader - State Farm Agent, As an esteemed member of our team, your primary focus will be on providing outstanding client experiences that contribute to the continued success of our insurance and financial services agency. Your dedication to...

  • Customer Success Executive

    24 hours ago

    Neenah, Wisconsin, United States Dave Mader - State Farm Agent Full time

    Position Overview:We invite you to become a vital part of our team as a Client Relationship Manager at Dave Mader - State Farm Agent. In this role, you will be instrumental in fostering robust customer connections and acting as a bridge between client requirements and agency operations. This is a unique opportunity to positively influence your community...

  • Insurance Sales Consultant

    6 days ago

    Neenah, Wisconsin, United States Dave Mader - State Farm Agent Full time

    Job OverviewROLE SUMMARY:As a Client Relations Specialist for Dave Mader - State Farm Agent, you play a vital role in our daily operations and contribute significantly to our clients' success. Your responsibilities are essential in expanding our agency by fostering strong client relationships and acting as a liaison between client needs and agency...

  • Sales and Service Consultant

    22 hours ago

    Neenah, Wisconsin, United States Dave Mader - State Farm Agent Full time

    Position Overview:We invite you to become a part of our dynamic team as a Client Relationship Manager at Dave Mader - State Farm Agent. In this pivotal role, you will be instrumental in fostering robust customer connections and acting as a bridge between client requirements and agency operations. This is a unique chance to positively influence your community...

  • Intern - State Farm Agent Team Member

    2 months ago

    Neenah, United States Dave Mader - State Farm Agent Full time

    Job DescriptionJob DescriptionJOB VISION AND COMPANY INFORMATION:This successful organization is looking to add a part-time intern. Your long-term vision may be as a long-term employee of Dave Mader State Farm Agency OR to become your own independent contractor agent with State Farm. This opportunity is a great way to begin your insurance & financial...

  • Customer Care Lead

    2 months ago

    Neenah, United States Jewelers Mutual Group Full time

    ** Customer Care Lead** **Job Category****:** Customer Care **Requisition Number****:** CUSTO001585 Showing 1 location **Job Details** **Description** Jewelers Mutual, the nation's only company exclusively insuring the jewelry industry is hiring for a **Customer Care Lead!** We are a company that is driven by our core values of Agility, Accountability and...

  • Customer Care Representative

    4 weeks ago

    Neenah, United States Jewelers Mutual Group Full time

    Summary Customer Care Representatives respond to inquiries from policyholders, prospects, and coworkers through multiple channels of communication. Uses general insurance and jewelry knowledge gained through education and/or experience to promote personal jewelry insurance to potential policyholders and jewelers. Position involves handling both inbound and...

  • Client Relations Specialist

    6 days ago

    Neenah, Wisconsin, United States Ben Mayer - State Farm Agent Full time

    Job OverviewBenefits:Comprehensive training and development opportunitiesROLE SUMMARY:Ben Mayer - State Farm Agent is in search of a detail-oriented and efficient professional to handle administrative responsibilities and assist insurance agents in attracting and retaining clients. As a Client Relations Specialist with our agency, your meticulous nature,...

  • Customer Service Specialist

    6 days ago

    Neenah, Wisconsin, United States Dave Mader - State Farm Agent Full time

    Descripción del TrabajoDESCRIPCIÓN DEL ROL:Como Especialista en Servicio al Cliente - Miembro del Equipo de Agente de State Farm con Dave Mader - Agente de State Farm, te enfocarás en proporcionar experiencias excepcionales a los clientes para apoyar el éxito de la agencia de seguros y servicios financieros. Tu atención al detalle, habilidades de...

  • Client Relationship Manager

    6 days ago

    Neenah, Wisconsin, United States Dave Mader - State Farm Agent Full time

    Position Overview:We invite you to become a vital part of our team as a Client Relationship Manager at Dave Mader - State Farm Agent. In this role, you will be instrumental in fostering robust client connections and acting as a bridge between client requirements and agency functions. This is a wonderful opportunity to contribute positively to your community...

  • Supv, Customer Care

    2 months ago

    Neenah, United States Jewelers Mutual Group Full time

    ** Supv, Customer Care** **Job Category****:** Customer Care **Requisition Number****:** SUPVC001589 Showing 1 location **Job Details** **Description** Jewelers Mutual, the nation's only company exclusively insuring the jewelry industry is hiring for a **Supv, Customer Care.** This position is located in our Neenah, WI office and we will also consider a...

  • Jewelry Insurance Sales Consultant

    6 days ago

    Neenah, Wisconsin, United States Jewelers Mutual Group Full time

    OVERVIEWAs a Jewelry Insurance Sales Consultant, you will engage with potential clients, providing tailored insurance solutions for their valuable jewelry pieces through both inbound and outbound communication in our dedicated contact center. ABOUT Jewelers Mutual Group:We pride ourselves on being a financially robust and innovative organization, deeply...

Customer Care Sales Agent

2 months ago

Neenah, United States Jewelers Mutual Group Full time

Enjoy life's most beautiful moments with our customers Jewelers Mutual is looking for dynamic, ambitious candidates to join our Customer Care team. Engaged and devoted leadership gives you the ability to make your career your own and learn all there is to know about jewelry and insurance. Make your mark today Jewelers Mutual Insurance Company, the nation's only company exclusively insuring the jewelry industry is hiring for a Customer Care Agentto work in our Neenah, WI office WHY Jewelers Mutual: We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy We continue to raise the tide of the jewelry industry we've served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve. With a generous benefits package, office locations throughout the United States, and a mantra of "making your mark today", consider evolving your career and shining bright with Jewelers Mutual Group SUMMARY Customer Care Agents respond to inquiries from prospective policyholders and provide personal jewelry insurance quotes and coverage over the phone (inbound and outbound calls) in our contact center. Customer Care Agents also use digital communications to correspond with new and prospective policyholders. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Sales minded and target driven. Delivers an exceptional customer sales experience by possessing knowledge of Jewelers Mutual and our products, surpassing competitors with exceptional customer care. Addresses inquiries from potential policyholders, delivering personalized quotes and coverage for jewelry insurance through inbound calls. All leads are inbound driven. Utilizes omni channels to communicate with new and potential policyholders. Utilizes dual screens and multiple programs to efficiently handle customer interactions. Maintains consistency in adhering to all customer sales performance metrics. Opportunity for additional project work. Regular attendance, punctuality, and adherence to agreed-upon schedule of availability are conditions of employment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. LEADERSHIP RESPONSIBILITIES None QUALIFICATIONS High school diploma or general education degree (GED) minimum requirement. 1- 3 years sales or customer service experience preferred. Proficient in Microsoft Office and Outlook Proficient in typing and navigating multiple systems and screens simultaneously. Exceed customer expectations by providing timely call backs and follow-ups, taking personal ownership of each lead, and effectively promoting the Jewelers Mutual brand. A mindset characterized by a strong curiosity, a preference for fast-paced environments, and a keen sense of urgency. Demonstrates an ability to overcome objections and close the sale. Excels in accuracy, quality, and team collaboration. Embraces change, maintains a positive work environment, and actively engages in an ongoing learning culture. Strong Computer Skills Displays a high level of confidence, enthusiasm, and a positive attitude with the desire to succeed and exceed customer expectations. Demonstrates an ability to display patience, empathy, and strong listening skills. CERTIFICATES, LICENSES, REGISTRATIONS Property/Casualty Insurance Agent License or the ability to obtain within 30 days from hire. For those that do not have their Property/Casualty license, Jewelers Mutual will financially support this process and will incorporate the licensing process into our training program. PHYSICAL REQUIREMENTS Prolonged periods sitting at a desk and working on a computer. Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear.