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Student Services Representative
4 months ago
Position Details
Advertising/Posting Title Student Services Representative
Diversity Statement The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are encouraged to include in their cover letter information about how they will further this goal.
Posting Summary
Provide customer service to prospective and current students, faculty, staff and families in the College of Arts & Sciences. Understand and articulate university, college and federal regulations and procedures pertaining to the College of Arts and Sciences. Provide information about college requirements and services to students, faculty, and staff. Monitor inbox and phones for Student Services. Manage and oversee the faculty advisor assignment process. Coordinate outreach and communication to students who receive multiple academic alerts. Serve as primary Navigate (scheduling/advising) support for the college. Participate in College of Arts & Sciences events and activities, including but not limited to Orientation, Commencement, and Visitation Days.
Minimum Qualifications (or equivalent combination of education and experience)
Associates degree and one to three years related office experience in a customer service setting required. Working knowledge of software applications used to support office functions required.
Desirable Qualifications
Anticipated Pay Range 21.03-22.56/hr
Other Information
Applicants are asked to apply online. Please provide a cover letter, resume and contact information for three professional references.
The College of Arts and Sciences ( CAS ) at the University of Vermont welcomes difference, values collaboration, encourages debate, and stands for integrity, service, and academic excellence. We are dedicated to the rigorous pursuit, understanding, and dissemination of knowledge through the process of discovery, the creation of art, and the practice of teaching. We provide an integrated and engaging multidisciplinary experience that generates creativity, critical thought, effective communication, and a practiced commitment to serve the pressing needs of society and the natural world.
For more information about the College of Arts & Sciences ( CAS ), please visit the CAS website, www.uvm.edu/cas.
Special Conditions A probationary period may be required, A probationary period may be required for current UVM employees, Bargaining unit position, External candidates must complete a 4-month probationary period, Background Check required for this position
FLSA Non-Exempt
Union Position Yes, UVMSU ($20 minimum hourly rate)
Posting Details
Position will be posted for a minimum of one week, after which it is subject to removal without notice.
Job Open Date 06/03/2024
Job Close Date (Jobs close at 11:59 PM EST.)
Open Until Filled No
Position Information
Position Title Office/Prgm Support Generalist
Posting Number S5098PO
Department A&S Dean' s Ofc/52000
Position Number 014428
Employee FTE 1.0
Employee Term 12
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
Required Documents
Resume
Cover Letter/Letter of Application
Optional Documents
Other Document (1)
Other Document (2)
Other Document (3)
