Housekeeping Room Attendant

1 month ago

Norfolk, United States LTD Hospitality Full time

LTD Hospitality Group has an immediate opening for you to join our team as a Housekeeper/Room Attendant.

If you are highly motivated and exude a positive attitude, we will train you as you begin an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties.

This position is best suited for someone who enjoys going above and beyond to surpass guest expectations and has attention to detail

The Room Attendant will be responsible for cleanliness, arrangement and supply of guest rooms in an assigned section.

  • Clean and return vacant dirty rooms to a vacant ready status, and occupied dirty rooms to an occupied clean status. Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and windowsills and coverings, floors and carpets and kitchen area.
  • Replenish supplies such as drinking glasses and writing supplies.
  • Tidy guest rooms as required.
  • Assist in general clean program by changing all blankets, bedspreads, and mattress pads every 60 days or to brand standard.
  • Complete assigned daily room projects (thresholds, patios, etc.).
  • Assist in the carpet care program by spot cleaning guestroom carpets as the room is being cleaned.
  • Maintain a clean and orderly housekeeping cart.
  • Report any material discrepancies beyond the scope of the Housekeeping Department to the Engineering Department via Front Desk hot log or work order.
  • Assist in maintaining other areas of the hotel in a clean and orderly condition, (i.e. associate lounge, associate locker room, and back of the house area).
  • Respond to guest requests and inquiries immediately.
  • Maintain consistently high standards as outlined in the Self-Inspection.
  • Other duties, projects, and tasks as assigned.
Required Knowledge, Skills and Abilities (KSAs)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
  • Have thorough knowledge of emergency procedures.
  • Requires good communication skills, both verbal and written.
  • Requires excellent attention to detail
  • Must be able to move luggage, packages or furniture weighing up to 30 lbs.
  • Must be able to work weekends and holidays.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.

The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

LTD Hospitality Group is seeking highly motivated individuals with a desire for excellence and a service-oriented attitude. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive and grow within LTD's expanding portfolio of properties, we have an immediate opening for you to join our team as a Housekeeper/Room Attendant

The Room Attendant will be responsible for cleanliness, arrangement and supply of guest rooms in an assigned section.

Essential Duties
  • Clean and return vacant dirty rooms to a vacant ready status, and occupied dirty rooms to an occupied clean status. Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and windowsills and coverings, floors and carpets and kitchen area.
  • Replenish supplies such as drinking glasses and writing supplies.
  • Tidy guest rooms as required.
  • Assist in general clean program by changing all blankets, bedspreads, and mattress pads every 60 days or to brand standard.
  • Complete assigned daily room projects (thresholds, patios, etc.).
  • Assist in the carpet care program by spot cleaning guestroom carpets as the room is being cleaned.
  • Maintain a clean and orderly housekeeping cart.
  • Report any material discrepancies beyond the scope of the Housekeeping Department to the Engineering Department via Front Desk hot log or work order.
  • Assist in maintaining other areas of the hotel in a clean and orderly condition, (i.e. associate lounge, associate locker room, and back of the house area).
  • Respond to guest requests and inquiries expeditiously.
  • Maintain consistently high standards as outlined in the Self-Inspection.
  • Other duties, projects, and tasks as assigned.
Required Knowledge, Skills and Abilities (KSAs)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and abilities required:
  • Have thorough knowledge of emergency procedures.
  • Requires good communication skills, both verbal and written.
  • Requires excellent attention to detail
  • Must be able to move luggage, packages or furniture weighing up to 30 lbs.
  • Must be able to work weekends and holidays.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.

LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness

The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

Benefits
  • Medical, Dental, Vision & 401 (k) with company match
  • Group Life & Accidental Death & Dismemberment Insurance
  • Hotel Discounts
  • Generous Paid Time Off
  • Training and Development, Opportunities for Growth, and Much More


For more information about joining the LTD family, please visit . We look forward to hearing from you

LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status

Compensation: $14.50 per hour

BE A PART OF SOMETHING GREAT

We are a family company. Our strength is in our people, and we are proud to have built a team dedicated to excellence and service. Opportunity is one of our core corporate values. That's why we believe in giving members of the LTD team their own opportunities to grow and advance in their careers, with exciting new initiatives happening all of the time.
CURRENT OPENINGS

LTD Hospitality Group is currently seeking qualified candidates with a passion for the hotel business. Those willing to share our dedication to exceptional customer service should apply.

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