Patient Service Representative

4 weeks ago

West Chester, United States Axia Women's Health Full time
At Axia Women's Health, recognized as a Great Place to Work for a 3rd year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of over 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.

We are currently recruiting a Patient Service Representative (PSR) to help us continue the tradition of providing quality OB/GYN care to patients a Chester County OBGYN.

Hours: Monday -Thursday 7:30-4:30 with one closing shift 10:00-7:00pm and Friday 7:30-3:30pm.Must float to all 3 locations West Chester, Downingtown and Kent Square.

The PSR will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. Job duties include but are not limited to:
  • Promptly and professionally answers telephone calls (as well as retrieve messages that are received via answering service). Route calls appropriately, offering voicemail, paging, or redirection of calls as needed.
  • Greet patients/visitors, and assist and direct them accordingly. Phone or page employees to meet visitors, directs visitors to appropriate waiting areas, and appropriately and courteously screen solicitors for relevance to organizational needs.
  • Explain financial requirements to patients; collect and record copays as required.
  • Perform registration functions for new and existing patients.
  • Schedule patient appointments per guidelines given, and finalize patient schedules for previous day.
  • Maintain confidentiality regarding all patients.
  • Adhere to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
  • Provide support at other care centers as needed
  • Other duties as assigned.
Qualified candidates can:
  • Adapt to changing priorities and business needs
  • Be flexible and not easily flustered
  • Give great customer service
  • Work in a fast-paced, innovative environment
  • Focus on what is best for the team over the individual
  • Work 40 hours per week
Full Time Benefits Summary:
  • Full time benefit-eligibility beginning the first of the month after hire
  • Immediate 401(k) matching contribution with no vesting period
  • Generous PTO offering with additional time off for volunteering
  • Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay
  • Access to Axia providers at little to no cost through Axia's medical insurance
  • Axia-paid life insurance, short term and long term disability
  • Free counseling for colleagues and family members, including parents and parents-in-law
  • Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more

At Axia Women's Health, we're passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves.We welcome all individuals - without regards to gender, race, ethnicity, ability, or sexual orientation - and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.Applicants must be currently authorized to work in the United States on a full-time basis.

  • Patient Services Representative

    4 weeks ago

    West Chester, United States Pennsylvania Medicine Full time

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn...

  • Patient Service Representative

    1 month ago

    West Chester, Pennsylvania, United States ChesPenn Health Services Full time

    About ChesPenn Health ServicesChesPenn Health Services is a network of community health centers dedicated to providing quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children. Our mission is to create a healthcare home for every person living in the communities we serve.Job SummaryWe are seeking a...

  • Patient Services Representative

    4 weeks ago

    West Chester, United States Pennsylvania Medicine Full time

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn...

  • Patient Services Representative

    1 month ago

    West Chester, United States Pennsylvania Medicine Full time

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.Today at Penn...

  • Patient Services Representative, OBGYN

    4 months ago

    West Chester, United States University of Cincinnati Health Full time

    At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-c Patient Services, Representative, Patient, Healthcare

  • Patient Service Representative

    4 weeks ago

    West Chester, United States Premier Orthopaedics Full time

    Join our Team at Premier!Title: Patient Service Representative Location: West Chester, PA Schedule: 7:00am-3:30pm (Opener), 8:00am-4:30pm (Closer) About Us: Premier is a leading orthopedic practice committed to diagnosing and treating a wide range of orthopedic injuries and conditions. We operate in over 50 locations and have more than 70 physicians...

  • Patient Solutions Customer Service Representative

    1 month ago

    West Chester, United States PeopleShare Full time

    A medical billing company in West Chester, PA is seeking a Patient Solutions Customer Service Representative!Patient Solutions Customer Service Representative Job Details:Schedule: Monday-Friday normal business hours, and every 3rd SaturdayPay Rate: $18.00/hr Patient Solutions Customer Service Representative Job Description: Make outbound calls to collect...

  • Patient Solutions Customer Service Representative

    4 weeks ago

    West Chester, United States PeopleShare Inc Full time

    A medical billing company in West Chester, PA is seeking a Patient Solutions Customer Service Representative! Patient Solutions Customer Service Representative Job Details: Schedule: Monday-Friday normal business hours, and every 3rd Saturday Pay Rate: $18.00/hr Patient Solutions Customer Service Representative Job Description: Make outbound calls to...

  • Patient Service Representative

    4 weeks ago

    West Chester, Pennsylvania, United States Axia Women's Health Full time

    About the Role:We are seeking a Patient Service Representative to join our team at Axia Women's Health. As a key member of our staff, you will be responsible for providing exceptional patient care and support in our OB/GYN offices.Key Responsibilities:Greet patients and visitors, and assist them with their needs.Answer phone calls and route them to the...

  • Patient Service Representative

    1 month ago

    West Chester, United States Premier Orthopaedics Full time

    Join our Team at Premier!Title: Patient Service RepresentativeLocation: West Chester, PASchedule: 7:00am-3:30pm (Opener), 8:00am-4:30pm (Closer)About Us:Premier is a leading orthopedic practice committed to diagnosing and treating a wide range of orthopedic injuries and conditions. We operate in over 50 locations and have more than 70 physicians dedicated to...

  • Patient Service Representative

    1 month ago

    West Chester, Pennsylvania, United States NovaCare Rehabilitation Full time

    OverviewWe are seeking a highly skilled and patient-focused Patient Service Specialist to join our team at NovaCare Rehabilitation. As a key member of our front desk team, you will play a vital role in ensuring a seamless and exceptional patient experience from the moment they arrive at our center.ResponsibilitiesAs a Patient Service Specialist, you will be...

  • Patient Advocate

    2 days ago

    Chester, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in West Chester Township, OH. The Full Time schedule for this role will be Monday-Friday; 8am-5pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will...

  • Patient Advocate

    3 days ago

    Chester, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in West Chester Township, OH. The Full Time schedule for this role will be Monday-Friday; 8am-5pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will...

  • Patient Service Coordinator

    1 month ago

    West Chester, Pennsylvania, United States Premier Orthopaedics Full time

    About Premier OrthopaedicsPremier Orthopaedics is a leading orthopedic practice dedicated to delivering exceptional care to patients in the Greater Philadelphia area. With over 50 locations and a team of nearly 1,000 employees, we prioritize collaboration and patient satisfaction.Job SummaryWe are seeking a highly skilled Patient Service Representative to...

  • Patient Services Coordinator

    1 month ago

    West Chester, Pennsylvania, United States Pennsylvania Medicine Full time

    Penn Medicine is committed to delivering exceptional patient care and advancing medical research. As a Patient Services Representative, you will play a vital role in ensuring the highest level of care for our patients. This includes collaborating with hospital services, medical staff, and administration to deliver quality patient care.Key...

  • Patient Services Representative

    4 weeks ago

    West Chester, Pennsylvania, United States Children's Hospital of Philadelphia Full time

    Job SummaryFoster a welcoming and respectful experience for patients and families as a Patient Services Representative at the Children\u0027s Hospital of Philadelphia. This role is based at our West Chester Primary Care location.Key Responsibilities Greet visitors and provide efficient support services. Perform EPIC software functions, including patient...

  • Patient Services Representative

    4 weeks ago

    West Nyack, New York, United States UnitedHealth Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at UnitedHealth Group. As a Patient Services Representative, you will be responsible for providing exceptional customer service to our patients, ensuring a positive experience from the moment they walk in the door.Key ResponsibilitiesRegister...

  • Patient Service Representative

    7 months ago

    West Harrison, United States Summit Health Inc Full time

    Essential Job functions:Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures. Ensure appropriate action was taken in a timely manner. Answer the telephone promptly and dea Patient, Representative, Customer Service, Service, Nurse Manager, Retail, Healthcare, Scheduling

  • Patient Services Representative- Fern Hill Physical Therapy

    5 months ago

    West Chester, United States Pennsylvania Medicine Full time

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn...

  • Patient Services Representative

    3 weeks ago

    West Orange, United States Summit Health Inc Full time

    Patient Service Representative. Essential Job functions:Greets visitors, patients, and families in a friendly professional manner and directs them appropriately. Maintains an efficient patient flow through the registration process and provides excell Patient Services, Representative, Patient, Customer Service, Office Supervisor, Healthcare