Cosmetics Product Coordinator
4 weeks ago
Job Location
Long Beach - Long Beach, CA
Position Type
Full Time
Salary Range
$20.00 - $25.00
Description
Principle Duties and Responsibilities:
- To provide skincare consultations and product information to patients seeking information on the products we sell and what would be best for their skin type and skincare needs.
- Maintain storefront and product displays.
- Review of patient schedule for upcoming cosmetic procedures to contact patient (looking forward 2-3 days)
- OSHA compliance
- Attend staff meeting and huddles.
- Expert-level knowledge of all cosmetic products and procedures provided by our clinic.
- Provides education to staff on products and cosmetic services.
- Directly responsible for achieving sales goals for products.
- Order supplies/products when inventory items are low.
- Work with marketing dept to come up with strategic promotions.
- Monitor website for skincare inquiries.
- Reconcile Alle points, run reports and contact patients who would benefit from current promotions or exclusive offers.
- Meet with skincare and procedure reps for education on new products*
- To conform to all HIPAA regulations and maintain strict patient confidentiality.
- To ensure patient proceeds through the check-out process ensuring patients have properly paid for all amounts that day and/or collect deposits and payments.
- Return phone calls in a timely and pleasant manner.
- Treat peers, supervisors, subordinates, patients and vendors with fairness, courtesy and professionalism and contribute to the overall positive work environment of the clinic.
Position Performance Criteria:
- Demonstrate excellent interpersonal skills through courteous and professional interactions with patients and others.
- Accurately interpret and apply policies and procedures using sound judgment as is related to office operations.
- Thoroughly and accurately complete all paperwork and computer processes related to transactions and patient information.
- Communicate clearly, professionally, and respectfully to patients, superiors, subordinates, and others.
- Consistently perform as a member of the team.
- Efficiently organize and prioritize workflow.
- Consistently maintain patient confidentiality.
- Consistently engage in time-sensitive tasks with appropriate levels of urgency.
- Demonstrates high reliability through consistent punctuality and attendance.
- Demonstrates overall professionalism in attitude, demeanor, and personal appearance.
Qualifications
- High school diploma or GED
- Knowledge of medical terminology and medical office procedures; dermatology or cosmetic medical office experience preferred.
- Ability to stand for long periods of time.
- Ability to interact in a consistently professional and courteous manner with co-workers, patients, and physicians in the workplace
- Ability to properly utilize office equipment, including multi-line phones, computers, copy, fax, and other basic office equipment.
- Excellent interpersonal skills
- Ability to handle and fill out paperwork.
- Ability to multi-task in a fast paced, patient care driven clinical environment.
- Ability to communicate clearly in person and on the phone and establish/maintain cooperative relationships with patients and their families, physicians, staff and other customers.
- Ability to read, understand and follow oral and/or written instructions in English.
- Ability to work varying hours as needed by the clinic, including some occasional weekend hours (special events)
- Reliable personal transportation, automobile insurance
- Valid drivers license
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