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Records Specialist I

3 months ago

San Diego, United States Alliant International University Full time

Position Summary: The Records Specialist I, under the direction of the Assistant University Registrar, is responsible for transcript processing, responding to inquiries regarding transcripts, making student record updates and assisting with other general Registrar tasks. The successful candidate will be dedicated to providing quality service to all constituencies of Alliant International University. The incumbent will exhibit the highest professional standards and ethical principles and will be committed to the tenets of Alliant's Mission and Vision. Starting Salary: $17.71 an hour, non-exempt, Part-time, 19 hours a week. Minimum Qualifications: Education: Bachelor’s degree or an equivalent combination of education and experience. Experience: Minimum one-year prior experience in a Registrar’s Office or equivalent. Certifications, Licenses, etc.: None. Skills: Intermediate computer skills (MS Excel, Access, Outlook, Publisher). Prior Anthology (CampusNexus) experience highly desirable. Excellent interpersonal and customer service skills. Must have the ability to work in a high-volume environment with acute attention to detail, and have the ability to prioritize the workload without constant supervision. Proficient with Microsoft Office Suite, Outlook or other comparable software. Ability to quickly master software needed to execute job functions. Duties & Responsibilities: Process transcript requests, including interface with the National Student Clearinghouse to retrieve and process transcript orders placed through their service. Respond to inquiries about how to order transcripts and transcript status. Help with troubleshooting common transcript issues. Process routine student record update requests, including change of address, ensure accurate entry into the student information system. Assist with timely and accurate fulfillment of enrollment, degree and other types of verification requests. Assist with scanning of documents and filing as needed. Perform other related tasks, duties and responsibilities as required, assigned or directed. Supervisory Responsibility: Direct Reports: None. Indirect Reports: None. Contact Responsibility: Internal: External. Primary Work Location, Hours & Travel Requirements: Office Location: On Campus. Work Hours: Within standard office hours. Travel: None. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work environment is in a standard office setting. Frequently exposed to low to moderate noise, various odors, temperature changes, and equipment with moving parts, including but not limited to computers, phones, printers, and other standard office equipment. Physical Requirements: Ability to execute those physical activities required to perform the essential functions including, but not limited to, regular sitting and being mobile; continual communicating both in person and on the telephone; regular keyboarding; regular reading of both print and digital material; and all other activities required to perform essential functions. Compliance: Responsible to perform all work in a manner that complies with the organization policies, applicable regulations, applicable standards of professional performance, or other recognized laws or requirements as these policies, regulations, standards, laws or requirements relate to the position. Responsible to participate and support in the organizational compliance activities and to take appropriate action in reporting issues related to compliance. Responsible to perform all duties and responsibilities in a manner that complies with the Alliant International University Mission, Values, and Pillars, if applicable. #J-18808-Ljbffr