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Customer support/account rep
2 months ago
Are you looking to use your skills in a new Customer Support/Account Rep - Sr position? This client is Hiring Now
Skills Required: - Must be willing to work in an environment that requires 100% phone-based internal client interaction - phone-based and written communication skills with individuals at all levels, internally and externally - Exude confidence with internal clients when providing solutions - Exceptional critical thinking skills - Problem solving, personal accountability, ownership, and professionalism - Ability to learn quickly and apply knowledge - Apply concepts to real life situations - Teamwork as well as ability to work well individually - Proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint
salary: $20.89 - $20.9 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
- Engage internal clients via both inbound and outbound phone calls
- Act as initial and ongoing support during account opening and lifecycle of account
- Providing world-class service to internal clients
- Build relationships with internal clients while providing solutions that adhere to internal policies and procedures
- Address issues promptly and effectively
- Ability to maintain success in an evolving environment
Skills
Qualifications Years of experience: 2 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.