Customer Support/Account Rep

3 weeks ago

South Jordan, United States Tailored Management Full time

Position Details Role: Customer Support/Account Rep - Sr- Shift: TBD Location: 680 West 10000 South, South Jordan, UT 84095 - Fully Remote for Training then On-Site. Pay Rate: $21.99/hr Contract Length: 6 Months *Contract Extension or Conversion to FTE based on Performance, Attendance and Business Need* Job Description Preference for 1 of the following criteria: College Degree Previous contact center experience. Responsibilities Client Support Service Professionals handle incoming phone calls regarding various service inquiries on client accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include client's Cash Management products and services, **** Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Skills Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center. Education and Other Requirements College Degree Preferred or High School Diploma. Experience in financial service center or Call center experience is required. Proficiency in Microsoft Word and Outlook programs . Should you accept an offer for an opportunity, with this client, we do require a background check (7 years and active cases), fingerprinting which will include verifying your education and your employment history for the last 7 years. You may be required to provide documentation (copy of your diploma, W2's or Paystubs) to help us verify this information

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