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14840-Customer Support/Account Rep

3 months ago


South Jordan, United States Russell Tobin & Associates Full time



What are we looking for in our 14840-Customer Support/Account Rep - Sr-UT?

Job Title: Customer Support/Accountant Rep.

Location: South Jordan, UT
Pay: $21.99 /hour
Contract Duration: 6 months
On Site 

Position Description:
We are looking for dedicated and professional Client Support Service Professionals to join our team. This role involves handling incoming phone calls related to various service inquiries on Morgan Stanley accounts. You will be responsible for providing accurate and efficient responses while meeting key department performance metrics.

Key Responsibilities:

  • Manage incoming calls regarding Morgan Stanley Cash Management products and services, the Morgan Stanley Online client website, the Mobile app, and general account or financial inquiries.
  • Deliver high-quality customer service with a focus on accuracy and efficiency.
  • Contribute effectively in a fast-paced, team-oriented environment.
  • Multi-task and adapt quickly to changes in a busy financial service center.

Preferred Criteria:

  • College Degree
  • Previous contact center experience

Qualifications:

  • Strong commitment to delivering World-Class Service.
  • Professional demeanor with a career-driven mindset.
  • Ability to manage multiple tasks and adjust to changes efficiently.

Benefits Info

  • Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

#CB

Rate/Salary: $21.99 /hour