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Loan Officer Assistant
4 months ago
Axos Bank
Target Range:
$16.85/hr. - $19.00/hr.
Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
This is a commission eligible role.
About This Job
The Loan Officer Assistant works alongside designated Mortgage Loan Officers in a fast paced, sales environment. This position involves supporting a team in the Loan Origination and Operations process as well as performing daily administrative tasks in a timely, complete and accurate fashion, per the company's policies, procedures, and expectations.
Consumer Direct Lending provides low-cost financing secured by 1-4 unit residences to high credit quality customers that are acquired through data strategies, lead aggregators, web marketing, direct mail, consumer credit mining services and cross-sell. Consumer Direct Lending is an efficient, scalable business for customer acquisition, cross sell and retention.
- Follow up with assigned clients at all times, keeping them informed of open items needed for initial underwriting.
- Provide excellent customer service skills with clients and applicants to ensure client retention, promptly respond to client questions and concerns within 24 hours of request.
- Provide support to Mortgage Loan Originators (MLO) and the mortgage origination process of Consumer Direct Lending.
- Prepare and send an initial needs list to the applicant that defines the necessary documents required for the underwriting of the applicant's credit qualifications.
- Properly prepare files for submission to underwriting, completing the necessary tasks expected per LOA Submission Checklist.
- Perform administrative functions in the Loan Origination system to complete required activities of the mortgage application and origination process. Accurately review applicant's income documentation (pay stubs, W2's, Award Letters, Tax Returns) and follow up with applicant to collect necessary documents in an expedited manner.
- High school diploma required, Bachelors Degree preferred
- Medical, Dental, Vision, and Life Insurance
- Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
- HSA or FSA account and other voluntary benefits
- 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
- Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
About Axos
Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We're a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.
Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).
Learn more about working at Axos
Pre-Employment Drug Test:
All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.
Equal Employment Opportunity:
Axos Bank is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.
Job Functions and Work Environment:
While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
