Escalations representative 2

2 weeks ago


Salt Lake City, United States Randstad Full time

Randstad is seeking reliable customer service professionals for a long-term assignment with the possibility of perm placement in Salt Lake City, UT.The role seeks candidates with over 2 years of experience in customer service, financial services, or related fields. Good problem-solving skills are essential for managing moderately complex tasks and identifying process improvements. Effective communication is crucial for engaging with clients and team members. A proactive mindset will help enhance customer satisfaction and operational efficiency. Position: Escalations Representative 2 Location: Salt Lake City, UT 84116 Pay: $23/hr Shift Days/Hours: Monday - Friday, 8:00am - 5:00pm

salary: $22 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required

Responsibilities

  • In this contingent resource assignment, you may: Support Escalations; proactively seek ways to improve processes.
  • Perform moderately complex transactional or customer support tasks.
  • Receive direction from supervisor and escalate non-routine questions.
  • Interact with client personnel on a range of information.


Skills Customer Service Skills Problem-Solving Abilities Communication Skills
Qualifications Years of experience: 2 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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